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Most search engines can potentially infer the preferences and interests of a user based on her history of search queries. While search engines can use these inferences for a variety of tasks, including targeted advertisements, such tasks do…
Web-based human trafficking activity has increased in recent years but it remains sparsely dispersed among escort advertisements and difficult to identify due to its often-latent nature. The use of intelligent systems to detect trafficking…
Search engines decide what we see for a given search query. Since many people are exposed to information through search engines, it is fair to expect that search engines are neutral. However, search engine results do not necessarily cover…
In this paper, we analyze the existence of possible correlation between public opinion of twitter users and the decision-making of persons who are influential in the society. We carry out this analysis on the example of the discussion of…
Large language models (LLMs) are increasingly used for automated text annotation in tasks ranging from academic research to content moderation and hiring. Across 19 LLMs and two experiments totaling more than 4 million annotation judgments,…
The proliferation of personalized recommendation technologies has raised concerns about discrepancies in their recommendation performance across different genders, age groups, and racial or ethnic populations. This varying degree of…
Text is a vehicle to convey information that reflects the writer's linguistic style and communicative patterns. By studying these attributes, we can discover latent insights about the author and their underlying message. This article uses…
Recently, concerns regarding potential biases in the underlying algorithms of many automated systems (including biometrics) have been raised. In this context, a biased algorithm produces statistically different outcomes for different groups…
Sponsored search ads appear next to search results when people look for products and services on search engines. In recent years, they have become one of the most lucrative channels for marketing. As the fundamental basis of search ads,…
The targeted direct-to-customer marketing of unapproved stem cell treatments by a questionable online industry is directed at vulnerable users who search the Internet in the hope of a cure. This behavior especially poses a threat to…
Ad hominem attacks are those that target some feature of a person's character instead of the position the person is maintaining. These attacks are harmful because they propagate implicit biases and diminish a person's credibility. Since…
Technologies for abusive language detection are being developed and applied with little consideration of their potential biases. We examine racial bias in five different sets of Twitter data annotated for hate speech and abusive language.…
Today, targeted online advertising relies on unique identifiers assigned to users through third-party cookies--a practice at odds with user privacy. While the web and advertising communities have proposed solutions that we refer to as…
Third party advertising and tracking (A&T) are pervasive across the web, yet user exposure varies significantly with browser choice, browsing location, and hosting jurisdiction. We systematically study how these three factors shape tracking…
The increasing relevance of Internet-based markets requires a sustained investigation into the relationship between design and user behavior. This research begins within the sociology of quantification and markets to investigate the impacts…
Many online platforms today (such as Amazon, Netflix, Spotify, LinkedIn, and AirBnB) can be thought of as two-sided markets with producers and customers of goods and services. Traditionally, recommendation services in these platforms have…
Digital platforms use recommendations to facilitate exchanges between platform actors, such as trade between buyers and sellers. Aiming to protect consumers and guarantee fair competition on platforms, legislators increasingly require that…
Generative AI is being increasingly integrated into web search for the convenience it provides users. In this work, we aim to understand how generative AI disrupts web search by retrieving and presenting the information and sources…
The meteoric rise in text generation capability has been accompanied by parallel growth in interest in machine-generated text detection: the capability to identify whether a given text was generated using a model or written by a person.…
In March 2025, Meta announced a new AI system to rank the order of the comments shown to Instagram users. With existing research showing how feed personalization systems can lead to increased polarization, the introduction of this new…