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In this paper, we identify challenges in children's current information retrieval process, and propose conversational robots as an opportunity to ease this process in a responsible way. Tools children currently use in this process, such as…
Recommender algorithms performance is often associated with the availability of sufficient historical rating data. Unfortunately, when it comes to children, this data is seldom available. In this paper, we report on an initial analysis…
Evaluation of information retrieval systems (IRS) is a prominent topic among information retrieval researchers--mainly directed at a general population. Children require unique IRS and by extension different ways to evaluate these systems,…
Children are one of the most under-represented groups in speech technologies, as well as one of the most vulnerable in terms of privacy. Despite this, anonymization techniques targeting this population have received little attention. In…
Context: The usability software quality attribute aims to improve system user performance. In a previous study, we found evidence of the impact of a set of usability characteristics from the viewpoint of users in terms of efficiency,…
This paper addresses the problem of children's online safety in the context of the growing digital landscape. With a surge in the use of digital technology among children, there has been an increase in online safety harms, risks and…
The authors present the results of a simple usability test performed on line_explorer, an innovative tool aimed at letting students explore programming. The system offers an interactive environment where students can learn, review, and…
Children today encounter social issues -- climate change, conflict, inequality -- through digital technologies, and the design of that encounter shapes whether young people move toward lasting civic engagement or toward anxiety and…
Usability is a key quality attribute of successful software systems. Unfortunately, there is no common understanding of the factors influencing usability and their interrelations. Hence, the lack of a comprehensive basis for designing,…
This review reports the user experience of symptom checkers, aiming to characterize users studied in the existing literature, identify the aspects of user experience of symptom checkers that have been studied, and offer design suggestions.…
Mobile apps used by children often make use of harmful techniques, such as data tracking and targeted advertising. Previous research has suggested that developers face several systemic challenges in designing apps that prioritise children's…
Smart home technology is part of our everyday lives, and this technology is fast-evolving compared to other technologies. The user's feedback is gathered in this paper by conducting expert interviews on how collecting the feedback from the…
A growing number of wearable devices is becoming increasingly non-invasive, readily available, and versatile for measuring different physiological signals. This renders them ideal for inferring the emotional states of their users. Despite…
This paper analyzes the safety of Large Language Models (LLMs) in interactions with children below age of 18 years. Despite the transformative applications of LLMs in various aspects of children's lives such as education and therapy, there…
Technological developments in the current era of globalization cannot be avoided, with increasingly rapid progress to become technology as a medium of information that is very much needed in life. Mailo store is one of the SMEs that have…
According to Brooke [1] "Usability does not exist in any absolute sense; it can only be defined with reference to particular contexts." That is, one cannot speak of usability without specifying what that particular usability is…
The System Usability Scale (SUS) is a short, survey-based approach used to determine the usability of a system from an end user perspective once a prototype is available for assessment. Individual scores are gathered using a 10-question…
Adding game elements to higher education is an increasingly common practice. As a result, many recent empirical studies focus on studying the effectiveness of gamified or game-based educational experiences. The findings of these studies are…
Numerous accessibility features have been developed and included in consumer operating systems to provide people with a variety of disabilities additional ways to access computing devices. Unfortunately, many users, especially older adults…
Objective: This research study aims to investigate the use of novice crowd inspectors for usability inspection with respect to time spent and the cost incurred. This study compares the results of the novice crowd usability inspection guided…