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Software engineering is at the core of the digitalization of society. Ill-informed decisions can have major consequences, as made evident in the 2017 government crisis in Sweden, originating in a data breach caused by an outsourcing deal…
This paper represents the overview of the influence of internet governance in all the transactions, trading, business, social services, educational activities, research etc. occurring through the internet. It is very essential to implement…
Electronic government (e-government) uses information and communication technologies to deliver public services to individuals and organisations effectively, efficiently and transparently. E-government is one of the most complex systems…
Decide Madrid is the civic technology of Madrid City Council which allows users to create and support online petitions. Despite the initial success, the platform is encountering problems with the growth of petition signing because petitions…
Aiming to support a cross-sector and cross-border eGovernance paradigm for sharing common public services, this paper introduces an AI-enhanced solution that enables beneficiaries to participate in a decenntralized network for effective big…
The Public Key Infrastructure existed in critical infrastructure systems since the expansion of the World Wide Web, but to this day its limitations have not been completely solved. With the rise of government-driven digital identity in…
There are visible changes in the world organization, environment and health of national conscience that create a background for discussion on possible redefinition of global, state and regional management goals. The author applies the…
Digital transformation (DT) has become a strategic priority for public administrations, particularly due to the need to deliver more efficient and citizen-centered services and respond to societal expectations, ESG (Environmental, Social,…
Considering electronic implications in the Information Society (IS) as a complex system, complexity science tools are used to describe the processes that are seen to be taking place. The sometimes troublesome relationship between the…
Smart cities are a growing trend in many cities in Argentina. In particular, the so-called intermediate cities present a context and requirements different from those of large cities with respect to smart cities. One aspect of relevance is…
This paper identifies factors that influence Kazakhstan's e-Government portal usage. It determines challenges encountered by citizens while using the portal. Targeted respondents for the web-based questionnaire survey were the citizens of…
E-government services aims to provide citizens with more accessible, accurate, real-time and high quality services and information. Although the public sectors in Kingdom of Saudi Arabia (KSA) have promoted their e-Government services for…
Spain appears in light pollution maps as a country less polluted than their neighbours in the European Union. This seems to be an illusion due to its low population density. The data indicate that Spain is one of the most contaminated…
Availing services provided via the Internet became a widely accepted means in organising one's life. Beside others, eLearning goes with this trend as well. But, while employing Internet service makes life more convenient, at the same time,…
Cloud computing has been shown to be an essential enabling technology for public sector organizations PSOs and offers numerous potential benefits, including reduced information technology infrastructure costs, increased innovation…
The main aim of this paper is to achieve a depth of understanding of the various similarities and differences in terms of challenges between developed and developing countries and in regards to the implementation of ICT innovations. Indeed,…
Globally, the discourse of e-government has gathered momentum in public service delivery. No country has been left untouched in the implementation of e-government. Several government departments and agencies are now using information and…
Modern ICT (Information and Communication Technology) has developed a vision where the "computer" is no longer associated with the concept of a single device or a network of devices, but rather the entirety of situated services originating…
This paper presents the risks and opportunities of big data and the potential social benefits it can bring. The research is based on an analysis of the societal impacts observed in a set of six case studies across different European…
Speaking or writing of political assemblies tends to evoke the action of people gathering to deliberate, or the spaces in which this deliberation might take place. One thing that is often overlooked, however, is the fact that these spaces…