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Collaboration with artificial intelligence (AI) has improved human decision-making across various domains by leveraging the complementary capabilities of humans and AI. Yet, humans systematically overrely on AI advice, even when their…

Human-Computer Interaction · Computer Science 2026-05-15 Joshua Holstein , Patrick Hemmer , Gerhard Satzger , Wei Sun

Human decision-making is strongly influenced by cognitive biases, particularly under conditions of uncertainty and risk. While prior work has examined bias in single-step decisions with immediate outcomes and in human interaction with a…

Human-Computer Interaction · Computer Science 2026-03-25 Teerthaa Parakh , Karen M. Feigh

AI-assisted task delegation is increasingly common, yet human effort in such systems is costly and typically unobserved. Recent work by Bastani and Cachon (2025); Sambasivan et al. (2021) shows that accuracy-based payment schemes suffer…

Machine Learning · Statistics 2026-03-31 Qichuan Yin , Ziwei Su , Shuangning Li

People often reject offers that are too generous due to the perception of hidden drawbacks referred to as "phantom costs." We hypothesized that this perception and the decision-making vary based on the type of agent making the offer (human…

Human-Computer Interaction · Computer Science 2025-11-11 Benjamin Lebrun , Christoph Bartneck , David Kaber , Andrew Vonasch

Accurately modeling human decision-making in security is critical to thinking about when, why, and how to recommend that users adopt certain secure behaviors. In this work, we conduct behavioral economics experiments to model the…

Computer Science and Game Theory · Computer Science 2018-05-18 Elissa M. Redmiles , Michelle L. Mazurek , John P. Dickerson

Current AI systems minimize risk by enforcing ideological neutrality, yet this may introduce automation bias by suppressing cognitive engagement in human decision-making. We conducted randomized trials with 2,500 participants to test…

Human-Computer Interaction · Computer Science 2025-08-21 Shiyang Lai , Junsol Kim , Nadav Kunievsky , Yujin Potter , James Evans

Recent work has proposed artificial intelligence (AI) models that can learn to decide whether to make a prediction for an instance of a task or to delegate it to a human by considering both parties' capabilities. In simulations with…

Human-Computer Interaction · Computer Science 2023-03-17 Patrick Hemmer , Monika Westphal , Max Schemmer , Sebastian Vetter , Michael Vössing , Gerhard Satzger

Decision-making with information displays is a key focus of research in areas like human-AI collaboration and data visualization. However, what constitutes a decision problem, and what is required for an experiment to conclude that…

Human-Computer Interaction · Computer Science 2025-05-05 Jessica Hullman , Alex Kale , Jason Hartline

Task allocation is an important problem in multi-agent systems. It becomes more challenging when the team-members are humans with imperfect knowledge about their teammates' costs and the overall performance metric. In this paper, we propose…

Artificial Intelligence · Computer Science 2023-05-29 Zahra Zahedi , Sailik Sengupta , Subbarao Kambhampati

Background: Many decisions made in Software Engineering practices are intertemporal choices: trade-offs in time between closer options with potential short-term benefit and future options with potential long-term benefit. However, how…

AI assistance in decision-making has become popular, yet people's inappropriate reliance on AI often leads to unsatisfactory human-AI collaboration performance. In this paper, through three pre-registered, randomized human subject…

Human-Computer Interaction · Computer Science 2024-01-17 Zhuoran Lu , Dakuo Wang , Ming Yin

Information technology outsourcing is one of the factors affecting the improvement of flexibility and dynamics of enterprises in the competitive environment. Also the study of the factors affecting its success has been always considered by…

Human-Computer Interaction · Computer Science 2016-03-16 Zeinab faraji , Neda Abdolvand

Why do biased predictions arise? What interventions can prevent them? We evaluate 8.2 million algorithmic predictions of math performance from $\approx$400 AI engineers, each of whom developed an algorithm under a randomly assigned…

General Economics · Economics 2020-12-07 Bo Cowgill , Fabrizio Dell'Acqua , Samuel Deng , Daniel Hsu , Nakul Verma , Augustin Chaintreau

In a delegation problem, a principal P with commitment power tries to pick one out of $n$ options. Each option is drawn independently from a known distribution. Instead of inspecting the options herself, P delegates the information…

Computer Science and Game Theory · Computer Science 2022-03-03 Pirmin Braun , Niklas Hahn , Martin Hoefer , Conrad Schecker

The present study investigates the psychological and behavioral implications of integrating AI into debt collection practices using data from eleven European countries. Drawing on a large-scale experimental design (n = 3514) comparing human…

Computers and Society · Computer Science 2026-02-03 Minou Goetze , Sebastian Clajus , Stephan Stricker

AI has the potential to augment human decision making. However, even high-performing models can produce inaccurate predictions when deployed. These inaccuracies, combined with automation bias, where humans overrely on AI predictions, can…

Human-Computer Interaction · Computer Science 2025-08-12 Sarah Jabbour , David Fouhey , Nikola Banovic , Stephanie D. Shepard , Ella Kazerooni , Michael W. Sjoding , Jenna Wiens

Lateralization is ubiquitous in vertebrate brains which, as well as its role in locomotion, is considered an important factor in biological intelligence. Lateralization has been associated with both poor and good performance. It has been…

Artificial Intelligence · Computer Science 2023-02-06 Abubakar Siddique , Will N. Browne , Gina M. Grimshaw

We propose a novel family of sales-based rebate mechanisms that induce network effects in sales of products that do not exhibit such externalities. The proposed rebate mechanisms enable the seller of a product with uncertain quality to…

Optimization and Control · Mathematics 2021-10-01 Amir Ajorlou , Ali Jadbabaie

There is substantial concern about the ability of advanced artificial intelligence to influence people's behaviour. A rapidly growing body of research has found that AI can produce large persuasive effects on people's attitudes, but whether…

Computers and Society · Computer Science 2026-04-13 Kobi Hackenburg , Luke Hewitt , Caroline Wagner , Ben M. Tappin , Christopher Summerfield

Is there a relationship between computing costs and the confidence people place in the behavior of computing systems? What are the tuning knobs one can use to optimize systems for human confidence instead of correctness in purely abstract…

Computers and Society · Computer Science 2013-08-08 Raphael 'kena' Poss