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Design optimizations in human-AI collaboration often focus on cognitive aspects like attention and task load. Drawing on work design literature, we propose that effective human-AI collaboration requires broader consideration of human needs…
Ideas about how to increase the unconscious participation in interaction between 'a human' and 'a computer' are developed in this paper. Evidence of impact of the unconscious functioning is presented. The unconscious is characterised as…
Human computation refers to the outsourcing of computation tasks to human workers. It offers a new direction for solving a variety of problems and calls for innovative ways of managing human computation processes. The majority of human…
Recommendations are commonly used to modify user's natural behavior, for example, increasing product sales or the time spent on a website. This results in a gap between the ultimate business objective and the classical setup where…
A recent psychology study found that people sometimes reject overly generous offers from people because they imagine hidden ''phantom costs'' must be part of the transaction. Phantom costs occur when a person seems overly generous for no…
When should we delegate decisions to AI systems? While the value alignment literature has developed techniques for shaping AI values, less attention has been paid to how to determine, under uncertainty, when imperfect alignment is good…
Increasing the thinking budget of AI models can significantly improve accuracy, but not all questions warrant the same amount of reasoning. Users may prefer to allocate different amounts of reasoning effort depending on how they value…
Despite the growing promise of artificial intelligence (AI) in supporting decision-making across domains, fostering appropriate human reliance on AI remains a critical challenge. In this paper, we investigate the utility of exploring…
This study aims to assist Company leaders and management team in providing more accurate time and cost estimations for future software projects. This paper focuses on analyzing the relationship between project complexity and cost and time…
In light of recent work on scheduling with predicted job sizes, we consider the effect of the cost of predictions in queueing systems, removing the assumption in prior research that predictions are external to the system's resources and/or…
AI systems are increasingly intertwined with daily life, assisting users with various tasks and guiding decision-making. This integration introduces risks of AI-driven manipulation, where such systems may exploit users' cognitive biases and…
Artificial intelligence (AI)-driven decision support systems can improve diagnostic accuracy and efficiency in computational pathology. However, collaboration between human experts and AI may introduce cognitive biases such as automation…
The Artificial Intelligence paradigm (hereinafter referred to as "AI") builds on the analysis of data able, among other things, to snap pictures of the individuals' behaviors and preferences. Such data represent the most valuable currency…
In democracies, major policy decisions typically require some form of majority or consensus, so elites must secure mass support to govern. Historically, elites could shape support only through limited instruments like schooling and mass…
This paper studies delegation in a model of discrete choice. In the delegation problem, an uninformed principal must consult an informed agent to make a decision. Both the agent and principal have preferences over the decided-upon action…
Objective: We examine how human operators adjust their trust in automation as a result of their moment-to-moment interaction with automation. Background: Most existing studies measured trust by administering questionnaires at the end of an…
Estimation and inference in dynamic discrete choice models often relies on approximation to lower the computational burden of dynamic programming. Unfortunately, the use of approximation can impart substantial bias in estimation and results…
Decision aids based on artificial intelligence (AI) induce a wide range of outcomes when they are deployed in uncertain environments. In this paper, we investigate how users' trust in recommendations from an AI decision aid is impacted over…
Machine learning technology has become ubiquitous, but, unfortunately, often exhibits bias. As a consequence, disparate stakeholders need to interact with and make informed decisions about using machine learning models in everyday systems.…
While artificial intelligence (AI) holds promise for addressing societal challenges, issues of exactly which tasks to automate and to what extent to do so remain understudied. We approach this problem of task delegability from a…