Related papers: Negative emotions boost users activity at BBC Foru…
This paper explores public perceptions around the role of affective computing in the workplace. It uses a series of design fictions with 46 UK based participants, unpacking their perspectives on the advantages and disadvantages of tracking…
User forums of Open Source Software (OSS) enable end-users to collaboratively discuss problems concerning the OSS applications. Despite decades of research on OSS, we know very little about how end-users engage with OSS communities on these…
The engagement of each user in a social network is an essential indicator for maintaining a sustainable service. Existing studies use the $coreness$ of a user to well estimate its static engagement in a network. However, when the engagement…
Collective emotion has been traditionally evaluated by questionnaire survey on a limited number of people. Recently, big data of written texts on the Internet has been available for analyzing collective emotion for very large scales.…
It has been a widely shared concern that social media reinforces echo chambers of like-minded users and exacerbate political polarization. While fostering interactions across party lines is recognized as an important strategy to break echo…
The pervasiveness of online toxicity, including hate speech and trolling, disrupts digital interactions and online well-being. Previous research has mainly focused on post-hoc moderation, overlooking the real-time emotional dynamics of…
As people increasingly seek emotional support and companionship from AI chatbots, understanding how such interactions impact mental well-being becomes critical. We conducted a four-week randomized controlled experiment (n=981, >300k…
Chatbots powered by artificial intelligence (AI) have rapidly become a significant part of everyday life, with over a quarter of American adults using them multiple times per week. While these tools offer potential benefits and risks, a…
Negative reviews on e-commerce platforms, mainly in the form of texts, are posted by online consumers to express complaints about unsatisfactory experiences, providing a proxy of big data for sellers to consider improvements. However, the…
When engaging in conversations, dialogue agents in a virtual simulation environment may exhibit their own emotional states that are unrelated to the immediate conversational context, a phenomenon known as self-emotion. This study explores…
Recent decades have witnessed online social media being a big-data window for quantificationally testifying conventional social theories and exploring much detailed human behavioral patterns. In this paper, by tracing the emoticon use in…
Behavioral economics show us that emotions play an important role in individual behavior and decision-making. Does this also affect collective decision making in a community? Here we investigate whether the community sentiment energy of a…
The continuous and increasing use of social media has enabled the expression of human thoughts, opinions, and everyday actions publicly at an unprecedented scale. We present the Vent dataset, the largest annotated dataset of text, emotions,…
Quantitative understanding of human behaviors provides elementary comprehension of the complexity of many human-initiated systems. In this paper, we investigate the behavior of people on the $BBS$ forum by the statistical analysis of the…
Social learning, i.e., students learning from each other through social interactions, has the potential to significantly scale up instruction in online education. In many cases, such as in massive open online courses (MOOCs), social…
The most of the people have their account on social networks (e.g. Facebook, Vkontakte) where they express their attitude to different situations and events. Facebook provides only the positive mark as a like button and share. However, it…
This study investigates gender-based differences in online communication patterns of academics, focusing on how male and female academics represent themselves and how users interact with them on the social media platform X (formerly…
The rise of misinformation and fake news in online political discourse poses significant challenges to democratic processes and public engagement. While debunking efforts aim to counteract misinformation and foster fact-based dialogue,…
Activity of users on Internet discussion forums is analyzed. The rank of users is shown to be approximated better by stretched-exponential function than by Zipfs law. Cumulative distribution function is found as an excellent tool in…
We study how bots contribute to open-source discussions in the Ethereum ecosystem and whether they influence developers' emotional tone. Our dataset covers 36,875 accounts across ten repositories with 105 validated bots (0.28%). Human…