Related papers: Changing User Attitudes to Reduce Spreadsheet Risk

Spreadsheets (sometimes also called Excel programs) are powerful tools which play a business-critical role in many organizations. However, due to faulty spreadsheets many bad decisions have been taken in recent years. Since then, a number…

This study tries to examine the influence of salesperson's customer orientation on customer loyalty. Customer orientation is the approach taken by a salesperson to improve customer relationship and increase sales. Many organizations prefer…

The frequency with which people interact with technology means that users may develop interface habits, i.e. fast, automatic responses to stable interface cues. Design guidelines often assume that interface habits are beneficial. However,…

In this paper, we report some on-going focused research, but are further keen to set it in the context of a proposed bigger picture, as follows. There is a certain depressing pattern about the attitude of industry to spreadsheet error…

In this paper we propose an approach to the design of processes and software that aims at decreasing human and software errors, that so frequently happen, making affected people using and wasting a lot of time for the need of fixing the…

The present paper focuses on Cyber Security Awareness Campaigns, and aims to identify key factors regarding security which may lead them to failing to appropriately change people's behaviour. Past and current efforts to improve…

Software updates are essential to enhance security, fix bugs, and add better features to the existing software. While some users accept software updates, non-compliance remains a widespread issue. While some users accept software updates,…

Employees work in increasingly digital environments that enable advanced analytics. Yet, they lack oversight over the systems that process their data. That means that potential analysis errors or hidden biases are hard to uncover. Recent…

A central challenge in science is to understand how systems behaviors emerge from complex networks. This often requires aggregating, reusing, and integrating heterogeneous information. Supplementary spreadsheets to articles are a key data…

Smaller software companies, such as start-ups do not often follow an explicit process, but rather develop in a more or less unstructured way. Especially when they grow or customer involvement increases. This development without any…

Spreadsheets are widely used for data exploration. Since spreadsheet systems have limited capabilities, users often need to load spreadsheets to other data science environments to perform advanced analytics. However, current approaches for…

End-user programmers create software to solve problems, yet the problem-solving knowledge generated in the process often remains tacit within the software artifact. One approach to exposing this knowledge is to enable the end-user to…

Electronic businesses are witnessing enormous growth as more and more people are switching to online platforms. The widespread use of Internet has opened new channels to operate trade for many businesses. Also electronic marketing has…

Nowadays, financial data analysis is becoming increasingly important in the business market. As companies collect more and more data from daily operations, they expect to extract useful knowledge from existing collected data to help make…

This paper describes a method for creating compelling safety cases. The method seeks to help improve safety case practice in order to address the weaknesses identified in current practice, in particular confirmation bias, after-the-fact…

Business intelligence (BI) tools for database analytics have come a long way and nowadays also provide ready insights or visual query explorations, e.g. QuickInsights by Microsoft Power BI, SpotIQ by ThoughtSpot, Zenvisage, etc. In this…

I present a critique of the methods used in a typical paper. This leads to three broad conclusions about the conventional use of statistical methods. First, results are often reported in an unnecessarily obscure manner. Second, the null…

Large Language Models (LLMs) increasingly show reasoning rationales alongside their answers, turning "reasoning" into a user-interface element. While step-by-step rationales are typically associated with model performance, how they…

This review explores the academic and policy literature in the context of everyday cyber security in organisations. In so doing, it identifies four behavioural sets that influences how people practice cyber security. These are compliance…

Can stress affect not only your life but also how you read and interpret a text? Healthcare has shown evidence of such dynamics and in this short paper we discuss customising texts based on user stress level, as it could represent a…