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In highly competitive software markets, user experience (UX) evaluation is crucial for ensuring software quality and fostering long-term product success. Such UX evaluations typically combine quantitative metrics from standardized…

Human-Computer Interaction · Computer Science 2026-02-02 Sandra Loop , Erik Bertram , Sebastian Juhl , Martin Schrepp

By optimizing aesthetics, graph diagrams can be generated that are easier to read and understand. However, the challenge lies in identifying suitable aesthetics. We present a novel approach based on repertory grids to explore the design…

Human-Computer Interaction · Computer Science 2020-08-19 David Baum

User eXperience (UX) is becoming increasingly important for success of software products. Yet, many companies still face various challenges in their work with UX. Part of these challenges relate to inadequate knowledge and awareness of UX…

Software Engineering · Computer Science 2016-06-30 Pariya Kashfi , Robert Feldt , Agneta Nilsson , Richard Berntsson Svensson

There is a strong overlap between requirements engineering (RE) and user experience (UX). Nevertheless, in practice both disciplines are often performed by separate roles and there are deficits in collaboration. In order to provide starting…

Software Engineering · Computer Science 2022-09-15 Hartmut Schmitt , Gerald Heller , Anne Hess , Oliver Karras

Computer voice is experiencing a renaissance through the growing popularity of voice-based interfaces, agents, and environments. Yet, how to measure the user experience (UX) of voice-based systems remains an open and urgent question,…

Human-Computer Interaction · Computer Science 2021-03-15 Katie Seaborn , Jacqueline Urakami

Providing an equitable and inclusive user experience (UX) for people with disabilities (PWD) is a central goal of accessible design. In the specific case of Deaf users, whose hearing impairments impact language development and…

Human-Computer Interaction · Computer Science 2025-08-12 Andrés Eduardo Fuentes-Cortázar , Alejandra Rivera-Hernández , José Rafael Rojano-Cáceres

As science gateways mature, sustainability has become a central concern for funders, developers, and institutions. Although user experience (UX) is increasingly acknowledged as vital, it is often approached narrowly--limited to interface…

Human-Computer Interaction · Computer Science 2025-10-28 Paul C. Parsons

Exploratory testing is neither black nor white, but rather a continuum of exploration exists. In this research we propose an approach for decision support helping practitioners to distribute time between different degrees of exploratory…

Software Engineering · Computer Science 2017-04-05 Ahmad Nauman Ghazi , Kai Petersen , Claes Wohlin , Elizabeth Bjarnason

User feedback is becoming an increasingly important source of information for requirements engineering, user interface design, and software engineering in general. Nowadays, user feedback is largely available and easily accessible in social…

Software Engineering · Computer Science 2024-07-23 Walid Maalej , Volodymyr Biryuk , Jialiang Wei , Fabian Panse

User Experience (UX) in virtual worlds is a fast-developing discipline that requires creative design concepts to overcome the divide between physical and virtual interaction. This research investigates primary principles and techniques to…

Human-Computer Interaction · Computer Science 2025-04-22 Harish Vijayakumar

Generative AI systems are transforming content creation, but their usability remains a key challenge. This paper examines usability factors such as user experience, transparency, control, and cognitive load. Common challenges include…

Human-Computer Interaction · Computer Science 2025-02-26 Anna Ravera , Cristina Gena

This paper summarizes the state of knowledge and ongoing research on methods and techniques for resilience evaluation, taking into account the resilience-scaling challenges and properties related to the ubiquitous computerized systems. We…

Performance · Computer Science 2012-11-27 Mohamed Kaaniche , Paolo Lollini , Andrea Bondavalli , Karama Kanoun

Resiliency has garnered attention in the management of critical infrastructure as a metric of system performance, but there are significant roadblocks to its implementation in a realistic decision-making framework. Contrasted to risk and…

Systems and Control · Electrical Eng. & Systems 2026-01-08 Vincent P. Paglioni , Graeme Troxell , Aaron Brown , Steve Conrad , Mazdak Arabi

Voice is a natural mode of expression offered by modern computer-based systems. Qualitative perspectives on voice-based user experiences (voice UX) offer rich descriptions of complex interactions that numbers alone cannot fully represent.…

Human-Computer Interaction · Computer Science 2024-04-24 Katie Seaborn , Jacqueline Urakami , Peter Pennefather , Norihisa P. Miyake

Heuristic inspections are often carried out in a rather restrictive manner in the sense that they often address one or two of User Experience aspects. These two generally being: usability and "user experience". This fails to consider UX as…

Human-Computer Interaction · Computer Science 2018-07-02 Eric Brangier , Josefina Gil Urrutia , Véronique Senderowicz , Laurent Cessat

Due to technological development, Augmented Reality (AR) can be applied in different domains. However, innovative technologies refer to new interaction paradigms, thus creating a new experience for the user. This so-called User Experience…

Human-Computer Interaction · Computer Science 2025-06-05 Stefan Graser , Felix Kirschenlohr , Stephan Böhm

User's perception of product, by essence subjective, is a major topic in marketing and industrial design. Many methods, based on users' tests, are used so as to characterise this perception. We are interested in three main methods:…

Human-Computer Interaction · Computer Science 2007-05-23 Jean-François Petiot , Damien Chablat

Evaluating the user experience of a software system is an essential final step of every research. Several concepts such as flow, affective state, presences, or immersion exist to measure user experience. Typical measurement techniques…

Human-Computer Interaction · Computer Science 2021-04-14 Tobias Drey , Michael Rietzler , Enrico Rukzio

Adaptive Retrieval-Augmented Generation (RAG) promises accuracy and efficiency by dynamically triggering retrieval only when needed and is widely used in practice. However, real-world queries vary in surface form even with the same intent,…

Computation and Language · Computer Science 2026-04-14 Yunah Jang , Megha Sundriyal , Kyomin Jung , Meeyoung Cha

Objective: To present an overview on the current state of the art concerning metrics-based quality evaluation of software components and component assemblies. Method: Comparison of several approaches available in the literature, using a…

Software Engineering · Computer Science 2011-10-03 Miguel Goulão , Fernando Brito e Abreu
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