Why should we care about register? Reflections on chatbot language design
Human-Computer Interaction
2021-05-03 v1
Abstract
This position paper discusses the relevance of register as a theoretical framework for chatbot language design. We present the concept of register and discuss how using register-specific language influence the user's perceptions of the interaction with chatbots. Additionally, we point several research opportunities that are important to pursue to establish register as a foundation for advancing chatbot's communication skills.
Cite
@article{arxiv.2104.14699,
title = {Why should we care about register? Reflections on chatbot language design},
author = {Ana Paula Chaves and Marco Aurelio Gerosa},
journal= {arXiv preprint arXiv:2104.14699},
year = {2021}
}
Comments
arXiv admin note: text overlap with arXiv:2101.11089