English

OpenCourier: an Open Protocol for Building a Decentralized Ecosystem of Community-owned Delivery Platforms

Human-Computer Interaction 2026-03-30 v2

Abstract

In this vision paper, we outline a blueprint for a decentralized network for the delivery industry, powered by an open protocol. By presenting the network's key components and layers, alongside hypothetical scenarios, we illustrate how the network and the protocol may function in practice. Through this decentralized approach, we aim to address three major issues that mark the current platform-based delivery economy: power imbalances between the platform and workers, information asymmetries caused by opaque decision-making, and value misalignments. Our goal is to provoke dialogue and inspire future work toward more equitable, transparent, and worker-centered futures in the delivery industry, the broader gig economy, and related domains.

Keywords

Cite

@article{arxiv.2511.02455,
  title  = {OpenCourier: an Open Protocol for Building a Decentralized Ecosystem of Community-owned Delivery Platforms},
  author = {Yuhan Liu and Varun Nagaraj Rao and Sohyeon Hwang and Janet Vertesi and Andrés Monroy-Hernández},
  journal= {arXiv preprint arXiv:2511.02455},
  year   = {2026}
}