Trends like digital transformation even intensify the already overwhelming mass of information knowledge workers face in their daily life. To counter this, we have been investigating knowledge work and information management support measures inspired by human forgetting. In this paper, we give an overview of solutions we have found during the last five years as well as challenges that still need to be tackled. Additionally, we share experiences gained with the prototype of a first forgetful information system used 24/7 in our daily work for the last three years. We also address the untapped potential of more explicated user context as well as features inspired by Memory Inhibition, which is our current focus of research.
@article{arxiv.1811.12155,
title = {Managed Forgetting to Support Information Management and Knowledge Work},
author = {Christian Jilek and Yannick Runge and Claudia Niederée and Heiko Maus and Tobias Tempel and Andreas Dengel and Christian Frings},
journal= {arXiv preprint arXiv:1811.12155},
year = {2019}
}
Comments
10 pages, 2 figures, preprint, final version to appear in KI - K\"unstliche Intelligenz, Special Issue: Intentional Forgetting