Related papers: Managed Forgetting to Support Information Manageme…
Knowledge workers face an ever increasing flood of information in their daily lives. To counter this and provide better support for information management and knowledge work in general, we have been investigating solutions inspired by human…
This paper presents a retrospective overview of a decade of research in our department towards self-organizing personal knowledge assistants in evolving corporate memories. Our research is typically inspired by real-world problems and often…
Knowledge is considered an essential resource for organizations. For organizations to benefit from their possessed knowledge, knowledge needs to be managed effectively. Despite knowledge sharing and management being viewed as important by…
In the global competition, companies are propelled by an immense pressure to innovate. The trend to produce more new knowledge-intensive products or services and the rapid progress of information technologies arouse huge interest on…
Machine learning and data systems increasingly function as infrastructures of memory: they ingest, store, and operationalize traces of personal, political, and cultural life. Yet contemporary governance demands credible forms of forgetting,…
Forgetting refers to the loss or deterioration of previously acquired knowledge. While existing surveys on forgetting have primarily focused on continual learning, forgetting is a prevalent phenomenon observed in various other research…
Organizational knowledge bases are moving from passive archives to active entities in the flow of people's work. We are seeing machine learning used to enable systems that both collect and surface information as people are working, making…
One of the most important goals of information management (IM) is supporting the knowledge workers in performing their works. In this paper we examine issues of relevance, linkage and provenance of information, as accessed and used by the…
The objective of digital forgetting is, given a model with undesirable knowledge or behavior, obtain a new model where the detected issues are no longer present. The motivations for forgetting include privacy protection, copyright…
LLMs have become deeply embedded in knowledge work, raising concerns about growing dependency and the potential undermining of human skills. To investigate the pervasiveness of LLMs in work practices, we conducted a four-day diary study…
Today's information and communication devices provide always-on connectivity, instant access to an endless repository of information, and represent the most direct point of contact to almost any person in the world. Despite these…
The amount of data has exploded over the last ten years. Data is captured and shared from personal devices, transactional operations, sensors, social media and other sources. Firms should, thus, be able to explore the new opportunities and…
Forgetting is in common in daily life, and 50-80% everyday's forgetting is due to prospective memory failures, which have significant impacts on our life. More seriously, some of these memory lapses can bring fatal consequences such as…
We propose, in this paper, a model of continuous use of corporate collaborative KMS. Companies do not always have the guaranty that their KMS will be continuously used. This statement can constitute an important obstacle for knowledge…
Whereas today's information systems are well-equipped for efficient query handling, their strict mathematical foundations hamper their use for everyday tasks. In daily life, people expect information to be offered in a personalized and…
Digital reminder systems are widely used in dementia care to support everyday tasks, but they are typically designed for one-way prompting rather than helping caregivers interpret engagement over time. We present Remindful, a…
In this paper we propose a novel approach aimed at building a new class of information system platforms which we call the "Knowledge-work Support Systems" or KwSS. KwSS can play a significant role in enhancing the IS support for knowledge…
Among the essential elements of knowledge management is the use of information and data, as well as the knowledge, skills, and abilities inherent within communities, as well as their ideas, commitments, and motivations for making good…
Remembering important information from the past and continuing to talk about it in the present are crucial in long-term conversations. However, previous literature does not deal with cases where the memorized information is outdated, which…
Making neural networks remember over the long term has been a longstanding issue. Although several external memory techniques have been introduced, most focus on retaining recent information in the short term. Regardless of its importance,…