Channelling, Coordinating, Collaborating: A Three-Layer Framework for Disability-Centered Human-Agent Collaboration
Abstract
AI accessibility tools have mostly been designed for individual use, helping one person overcome a specific functional barrier. But for many people with disabilities, complex tasks are accomplished through collaboration with others who bring complementary abilities, not solitary effort. We propose a three-layer framework, Channelling, Coordinating, and Co-Creating, that rethinks AI's role in ability-diverse collaboration: establishing shared informational ground across abilities, mediating workflows between collaborators with different abilities, and contributing as a bounded partner toward shared goals. Grounded in the Ability-Diverse Collaboration framework, grounding theory, and Carlile's 3T framework, it extends the ``agents as remote collaborators'' vision by centring the collaborative, interdependent ways people with disabilities already work.
Cite
@article{arxiv.2603.26252,
title = {Channelling, Coordinating, Collaborating: A Three-Layer Framework for Disability-Centered Human-Agent Collaboration},
author = {Lan Xiao and Catherine Holloway},
journal= {arXiv preprint arXiv:2603.26252},
year = {2026}
}
Comments
Accepted in CHI '26 Workshop on Human-Agent Collaboration