In decision-making conversations, experts must navigate complex choices and make on-the-spot decisions while engaged in conversation. Although extensive historical data often exists, the real-time nature of these scenarios makes it infeasible for decision-makers to review and leverage relevant information. This raises an interesting question: What if experts could utilize relevant past data in real-time decision-making through insights derived from past data? To explore this, we implemented a conversational user interface, taking doctor-patient interactions as an example use case. Our system continuously listens to the conversation, identifies patient problems and doctor-suggested solutions, and retrieves related data from an embedded dataset, generating concise insights using a pipeline built around a retrieval-based Large Language Model (LLM) agent. We evaluated the prototype by embedding Health Canada datasets into a vector database and conducting simulated studies using sample doctor-patient dialogues, showing effectiveness but also challenges, setting directions for the next steps of our work.
@article{arxiv.2507.09100,
title = {AInsight: Augmenting Expert Decision-Making with On-the-Fly Insights Grounded in Historical Data},
author = {Mohammad Abolnejadian and Shakiba Amirshahi and Matthew Brehmer and Anamaria Crisan},
journal= {arXiv preprint arXiv:2507.09100},
year = {2025}
}
Comments
7 pages and 4 figures. Proceedings of the 7th ACM Conference on Conversational User Interfaces (CUI '25)