A Sociotechnical Approach for Knowledge Management (KM)
Abstract
This article presents a sociotechnical framework for KM. This sociotechnical vision of KM allows: (1) to remove KM from a commercial concern; (2) to divide the different KM technologies; and (3) to question the paradigms associated with the social and technical components of KM. It is precisely this last point that this article develops to identify the generic mechanisms of KM. More precisely, the social aspect is explained through the organizational approach to KM, the managerial approach to KM, and the biological approach to KM. In contrast, the technical aspect is described through the knowledge and skills engineering approach to KM. These approaches also lead us to provide a comparative table between these organizational, managerial, and biological visions of KM.
Cite
@article{arxiv.2502.06899,
title = {A Sociotechnical Approach for Knowledge Management (KM)},
author = {Leoncio Jimenez},
journal= {arXiv preprint arXiv:2502.06899},
year = {2025}
}
Comments
in French language. The author would like to thank Mrs. Christine Deville for her help with the grammatical correction of the text and especially Mr. Germain Lacoste (director of ENI of Tarbes, France) for his friendship, and finally, I thank something as alive as the always happy song of a hummingbird among flowers. arXiv admin note: substantial text overlap with arXiv:2502.01656