Related papers: Rule-based Knowledge Representation for Service Le…
Outsourcing of complex IT infrastructure to IT service providers has increased substantially during the past years. IT service providers must be able to fulfil their service-quality commitments based upon predefined Service Level Agreements…
Information and Communication Technology (ICT) is being provided to the variety of end-users demands, thereby providing a better and improved management of services is crucial. Therefore, Service Level Agreements (SLAs) are essential and…
In recent years, extensive research has been conducted in the area of Service Level Agreement (SLA) for utility computing systems. An SLA is a formal contract used to guarantee that consumers' service quality expectation can be achieved. In…
A Service Level Agreement (SLA) is a formal contract between a service provider and a consumer, representing a crucial instrument to define, manage, and maintain relationships between these two parties. The SLA's ability to define the…
Retrieval Augmented Generation (RAG) enables Large Language Models (LLMs) to generalize to new information by decoupling reasoning capabilities from static knowledge bases. Traditional RAG enhancements have explored vertical…
AI components are increasingly becoming a key element of all types of software systems to enhance their functionality. These AI components are often implemented as AI Agents, offering more autonomy than a plain integration of Large Language…
In this paper, we examine the problem of a single provider offering multiple types of service level agreements, and the implications thereof. In doing so, we propose a simple model for machine-readable service level agreements (SLAs) and…
In the field of business data analysis, the ability to extract actionable insights from vast and varied datasets is essential for informed decision-making and maintaining a competitive edge. Traditional rule-based systems, while reliable,…
With the growing demand for network connectivity and diversity of network applications, one primary challenge that network service providers are facing is managing the commitments for Service Level Agreements~(SLAs). Service providers…
Service Level Agreements (SLA) are commonly used to specify the quality attributes between cloud service providers and the customers. A violation of SLAs can result in high penalties. To allow the analysis of SLA compliance before the…
The Service Level Agreement~(SLA) based grid superscheduling approach promotes coordinated resource sharing. Superscheduling is facilitated between administratively and topologically distributed grid sites by grid schedulers such as…
In the service landscape, the issues of service selection, negotiation of Service Level Agreements (SLA), and SLA-compliance monitoring have typically been used in separate and disparate ways, which affect the quality of the services that…
The Advent of the Internet-of-Things (IoT) paradigm has brought opportunities to solve many real-world problems. Energy management, for example, has attracted huge interest from academia, industries, governments and regulatory bodies. It…
Large Language Models (LLMs) have demonstrated remarkable capabilities, leading to a significant increase in user demand for LLM services. However, cloud-based LLM services often suffer from high latency, unstable responsiveness, and…
Knowledge representation is a key component to the success of all rule based systems including learning classifier systems (LCSs). This component brings insight into how to partition the problem space what in turn seeks prominent role in…
Cloud computing has been consolidated as a support for the vast majority of current and emerging technologies. However, there are some barriers that prevent the exploitation of the full potential of this technology. First, the major cloud…
An important problem to be addressed within Event-Driven Architecture (EDA) is how to correctly and efficiently capture and process the event/action-based logic. This paper endeavors to bridge the gap between the Knowledge Representation…
The use of Structured English as a computation independent knowledge representation format for non-technical users in business rules representation has been proposed in OMGs Semantics and Business Vocabulary Representation (SBVR). In the…
Logical rules are a popular knowledge representation language in many domains, representing background knowledge and encoding information that can be derived from given facts in a compact form. However, rule formulation is a complex process…
Supply chain operations generate vast amounts of operational data; however, critical knowledge such as system usage practices, troubleshooting workflows, and resolution techniques often remains buried within unstructured communications like…