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Discovering customer intentions is crucial for automated service agents, yet existing intent clustering methods often fall short due to their reliance on embedding distance metrics and neglect of underlying semantic structures. To address…

Computation and Language · Computer Science 2026-02-18 Mengze Hong , Wailing Ng , Chen Jason Zhang , Yuanfeng Song , Di Jiang

Natural language is understandable by human and not machine. None technical persons can only use natural language to specify their business requirements. However, the current version of Business process management and notation (BPMN) tools…

Software Engineering · Computer Science 2018-11-20 Sophea Chhun , Néjib Moalla , Yacine Ouzrout

In today's Web, Web Services are created and updated on the fly. For answering complex needs of users, the construction of new web services based on existing ones is required. It has received a great attention from different communities.…

Software Engineering · Computer Science 2014-02-11 Narges Hesami Rostami , Esmaeil Kheirkhah , Mehrdad Jalali

Process mining provides various algorithms to analyze process executions based on event data. Process discovery, the most prominent category of process mining techniques, aims to discover process models from event logs, however, it leads to…

Artificial Intelligence · Computer Science 2022-07-27 Anahita Farhang Ghahfarokhi , Fatemeh Akoochekian , Fareed Zandkarimi , Wil M. P. van der Aalst

The current learning systems typically lack the level of metacognitive awareness, self-directed learning, and time management skills. Most of the ontologically based learning management systems are in the proposed phase and those which are…

Computers and Society · Computer Science 2017-09-01 Monika Rani , Kumar Vaibhav Srivastava , O. P. Vyas

In this paper we present clustering method is very sensitive to the initial center values, requirements on the data set too high, and cannot handle noisy data the proposal method is using information entropy to initialize the cluster…

Information Retrieval · Computer Science 2011-04-12 K. Suresh

Clustering algorithms aim to organize data into groups or clusters based on the inherent patterns and similarities within the data. They play an important role in today's life, such as in marketing and e-commerce, healthcare, data…

Machine Learning · Computer Science 2024-01-17 Hui Yin , Amir Aryani , Stephen Petrie , Aishwarya Nambissan , Aland Astudillo , Shengyuan Cao

Data clustering is an approach to seek for structure in sets of complex data, i.e., sets of "objects". The main objective is to identify groups of objects which are similar to each other, e.g., for classification. Here, an introduction to…

Data Analysis, Statistics and Probability · Physics 2016-02-17 Alexander K. Hartmann

Ontologies are the prime way of organizing data in the Semantic Web. Often, it is necessary to combine several, independently developed ontologies to obtain a knowledge graph fully representing a domain of interest. The complementarity of…

Artificial Intelligence · Computer Science 2020-05-07 Samira Babalou , Birgitta König-Ries

This paper proposes a novel method to improve the accuracy of product search in e-commerce by utilizing a cluster language model. The method aims to address the limitations of the bi-encoder architecture while maintaining a minimal…

Information Retrieval · Computer Science 2023-09-26 Duleep Rathgamage Don , Ying Xie , Le Yu , Simon Hughes , Yun Zhu

Data clustering is an instrumental tool in the area of energy resource management. One problem with conventional clustering is that it does not take the final use of the clustered data into account, which may lead to a very suboptimal use…

Machine Learning · Computer Science 2021-06-03 Chao Zhang , Samson Lasaulce , Martin Hennebel , Lucas Saludjian , Patrick Panciatici , H. Vincent Poor

This paper presents an ontology-based approach for the design of a collaborative business process model (CBP). This CBP is considered as a specification of needs in order to build a collaboration information system (CIS) for a network of…

Software Engineering · Computer Science 2015-10-01 Frederick Benaben , Vatcharaphun Rajsiri , Jean-Pierre Lorré , Hervé Pingaud

Every business needs knowledge about their competitors to survive better. One of the information repositories is web. Retrieving Specific information from the web is challenging. An Ontological model is developed to capture specific…

Information Retrieval · Computer Science 2011-09-07 A. Martin , D. Maladhy , V. Prasanna Venkatesan

In the context of the business applications, integrating an on-premise customer Relationship Management (CRM) system with other systems used to be resource-consuming and complicated in terms of data and system interworking. With the help of…

Computers and Society · Computer Science 2018-12-24 Emre Erturk , Song He

Clustering traditionally aims to reveal a natural grouping structure within unlabeled data. However, this structure may not always align with users' preferences. In this paper, we propose a personalized clustering method that explicitly…

Machine Learning · Computer Science 2025-05-28 Xiwen Geng , Suyun Zhao , Yixin Yu , Borui Peng , Pan Du , Hong Chen , Cuiping Li , Mengdie Wang

This paper presents a novel query clustering approach to capture the broad interest areas of users querying search engines. We make use of recent advances in NLP - word2vec and extend it to get query2vec, vector representations of queries,…

Information Retrieval · Computer Science 2016-11-08 S. K Kolluru , Prasenjit Mukherjee

Building new business information systems from reusable components is today an approach widely adopted and used. Using this approach in analysis and design phases presents a great interest and requires the use of a particular class of…

Software Engineering · Computer Science 2011-10-21 Hicham Elasri , Abderrahim Sekkaki , Larbi Kzaz

Enormous explosion in the number of the World Wide Web pages occur every day and since the efficiency of most of the information processing systems is found to be less, the potential of the Internet applications is often underutilized.…

Information Retrieval · Computer Science 2011-09-13 L. Jegatha Deborah , R. Baskaran , A. Kannan

Nowadays, document clustering is considered as a data intensive task due to the dramatic, fast increase in the number of available documents. Nevertheless, the features that represent those documents are also too large. The most common…

Databases · Computer Science 2015-05-13 Abdelrahman Elsayed , Hoda M. O. Mokhtar , Osama Ismail

The electronic marketplace offers great potential for the recommendation of supplies. In the so called recommender systems, it is crucial to apply matchmaking strategies that faithfully satisfy the predicates specified in the demand, and…

Databases · Computer Science 2015-03-17 Angela Bonifati , Giansalvatore Mecca , Domenica Sileo , Gianvito Summa