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The History of HCI is briefly reviewed together with three HCI models and structure including CSCW, CSCL and CSCR. It is shown that a number of authorities consider HCI to be a fragmented discipline with no agreed set of unifying design…
Human-centered explainability has become a critical foundation for the responsible development of interactive information systems, where users must be able to understand, interpret, and scrutinize AI-driven outputs to make informed…
Starting from the design philosophy of "user-centered design", this paper analyzes the human factors characteristics of intelligent human-computer interaction (iHCI) and proposes a concept of "user-oriented iHCI". The paper further proposes…
Human-centered design, a theoretical ideal, is sometimes compromised in industry practice. Technology firms juggle competing priorities, such as adopting new technologies and generating shareholder returns, which may conflict with…
There is no consensus on what constitutes human-centeredness in AI, and existing frameworks lack empirical validation. This study addresses this gap by developing a hierarchical framework of 26 attributes of human-centeredness, validated…
Humanity-centered design is a concept of emerging interest in HCI, one motivated by the limitations of human-centered design. As discussed to date, humanity-centered design is compatible with but goes beyond human-centered design in that it…
Human factors research has long focused on optimizing environments, tools, and systems to account for human performance. Yet, as humanoid robots begin to share our workplaces, homes, and public spaces, the design challenge expands. We must…
Human routines structure daily life, yet remain challenging for computational systems to understand. This paper presents the first systematic review of routine computing, a previously implicit but increasingly recognized field that focuses…
Critical systems, such as those used in healthcare, defence, and disaster management, demand rigorous requirements engineering to ensure safety and reliability. Yet, much of this rigour has traditionally focused on technical assurance,…
Calibrated trust in automated systems (Lee and See 2004) is critical for their safe and seamless integration into society. Users should only rely on a system recommendation when it is actually correct and reject it when it is factually…
The development and design of visualization solutions that are truly usable is essential for ensuring both their adoption and effectiveness. User-centered design principles, which focus on involving users throughout the entire development…
Algorithms and other formal models purportedly incorporating human values like fairness have grown increasingly popular in computer science. In response to sociotechnical challenges in the use of these models, designers and researchers have…
This paper presents a study aiming to analyse the design strategies of experts in object-oriented programming. We report an experiment conducted with four experts. Each subject solved three problems. Our results show that three strategies…
Human-Centric NLP often claims to prioritise human needs and values, yet many implementations reveal an underlying AI-centric focus. Through an analysis of case studies in language modelling, behavioural testing, and multi-modal alignment,…
This paper begins with a theoretical exploration of the rise of large language models (LLMs) in Human-Computer Interaction (HCI), their impact on user experience (HX), and related challenges. It then discusses the benefits of Human-Centered…
Artificial Intelligence is being employed by humans to collaboratively solve complicated tasks for search and rescue, manufacturing, etc. Efficient teamwork can be achieved by understanding user preferences and recommending different…
Life-centred design decenters humans and considers all life and the far-reaching impacts of design decisions. However, little is known about the application of life-centred design tools in practice and their usefulness and limitations for…
Recommender systems are quintessential applications of human-computer interaction. Widely utilized in daily life, they offer significant convenience but also present numerous challenges, such as the information cocoon effect, privacy…
Generative AI technologies are growing in power, utility, and use. As generative technologies are being incorporated into mainstream applications, there is a need for guidance on how to design those applications to foster productive and…
Driven by the "user-centered design" philosophy, this paper first outlines the human factors problems of the flight deck automation for large civil aircraft and the human factors research carried out based on the "human-centered automation"…