Related papers: Business Process Measures
Anomalies in complex industrial processes are often obscured by high variability and complexity of event data, which hinders their identification and interpretation using process mining. To address this problem, we introduce WISE (Weighted…
The objective of this paper is to design performance metrics and respective formulas to quantitatively evaluate the achievement of set objectives and expected outcomes both at the course and program levels. Evaluation is defined as one or…
Modeling processes are the activities of capturing and representing processes and control of their dynamic behavior. Desired features of the model include capture of relevant aspects of a real phenomenon, understandability, and completeness…
Predictive Process Monitoring aims to forecast the future progress of process instances using historical event data. As predictive process monitoring is increasingly applied in online settings to enable timely interventions, evaluating the…
Predictive process monitoring has recently gained traction in academia and is maturing also in companies. However, with the growing body of research, it might be daunting for companies to navigate in this domain in order to find, provided…
Business process deviance refers to the phenomenon whereby a subset of the executions of a business process deviate, in a negative or positive way, with respect to its expected or desirable outcomes. Deviant executions of a business process…
Business collaboration networks provide collaborative organizations a favorable context for automated business process interoperability. This paper aims to present a novel approach for assessing interoperability of process driven services…
The real-time data collection and automation capabilities offered by the Internet of Things (IoT) are revolutionizing and transforming Business Processes (BPs) into IoT-enhanced BPs, showing high potential for improving sustainability.…
The design of business processes involves the usage of modeling languages, tools and methodologies. In this paper we highlight and address a relevant limitation of the Business Process Modeling Notation (BPMN): its weak data representation…
One of the most valuable assets of an organization is its organizational data. The analysis and mining of this potential hidden treasure can lead to much added-value for the organization. Process mining is an emerging area that can be…
Process mining provides ways to analyze business processes. Common process mining techniques consider the process as a whole. However, in real-life business processes, different behaviors exist that make the overall process too complex to…
Process mining allows analysts to exploit logs of historical executions of business processes to extract insights regarding the actual performance of these processes. One of the most widely studied process mining operations is automated…
To perform uncertainty, sensitivity or optimization analysis on scalar variables calculated by a cpu time expensive computer code, a widely accepted methodology consists in first identifying the most influential uncertain inputs (by…
The article presents an approach to automation of business processes by means of a consolidated model describing a class of processes. Rules and examples for building a consolidated model are given. The model is validated through…
Performance analysis in process mining aims to provide insights on the performance of a business process by using a process model as a formal representation of the process. Such insights are reliably interpreted by process analysts in the…
Assessing processes is one of the best ways for an organization to start a software process improvement program. An alternative for organizations seeking for lighter assessments methods is to perform self-assessments, which can be carried…
Declarative approaches to process modeling are regarded as well suited for highly volatile environments as they provide a high degree of flexibility. However, problems in understanding and maintaining declarative business process models…
Process mining is increasingly adopted in modern organizations, producing numerous process models that, while valuable, can lead to model overload and decision-making complexity. This paper explores a multi-criteria decision-making (MCDM)…
Software product quality can be defined as the features and characteristics of the product that meet the user needs. The quality of any software can be achieved by following a well defined software process. These software process results…
This work presents a fully elaborated ontology, defined via the Ontology Web Language (OWL), of the Business Process Model and Notation (BPMN) standard to define business process models, and we demonstrate that any BPMN model can be…