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Digital Assistants (DAs) can support workers in the workplace and beyond. However, target user needs are not fully understood, and the functions that workers would ideally want a DA to support require further study. A richer understanding…
Despite significant improvements in automatic speech recognition and spoken language understanding - human interaction with Virtual Personal Assistants (VPAs) through speech remains irregular and sporadic. According to recent studies,…
With the advent of readily available wireless communications and small hand-held computers, commonly known as personal digital assistants (PDAs), it is interesting to consider using these portable devices to access a control system. We have…
Intelligent Personal Assistants (IPAs) are software agents that can perform tasks on behalf of individuals and assist them on many of their daily activities. IPAs capabilities are expanding rapidly due to the recent advances on areas such…
Personal informatics (PI) systems, powered by smartphones and wearables, enable people to lead healthier lifestyles by providing meaningful and actionable insights that break down barriers between users and their health information. Today,…
Undeniably, the advent of mobile applications has brought new frontiers to usability engineering. To date, ongoing research has shown significant efforts to adopt and adapt usability principles to the mobile computing environment. One of…
Mobile devices, such as phones, tablets and laptops, expose businesses and governments to a multitude of information security risks. While Information Systems research has focused on the security and privacy aspects from the end-user…
The demand and use of mobile phones, PDAs and smart phones are constantly on the rise as such, manufacturers of these devices are improving the technology and usability of these devices constantly. Due to the handy shape and size these…
Mobile devices such as smartphones and tablets have become ubiquitous in today's modern computing landscape. The applications that run on these mobile devices (often referred to as "apps") have become a primary means of computing for…
This study is motivated by two key considerations: the significant benefits mobile applications offer individuals and businesses, and the limited empirical research on usability challenges. To address this gap, we conducted structured…
Computer Anxiety is a phenomenon studied in multiple contexts and, in the actual COVID-19 scenario, it is gaining more and more importance as it impacts technology adoption and autonomy. People with Computer Anxiety (PwCA) might feel…
As users begin to use many more devices for personal information management (PIM) than just the traditional desktop computer, it is essential for HCI researchers to understand how these devices are being used in the wild and their roles in…
Background: The increasing adoption of AI assistants in programming has led to numerous studies exploring their benefits. While developers consistently report significant productivity gains from these tools, empirical measurements often…
Computer-Using Agents (CUA) enable users to automate increasingly-complex tasks using graphical interfaces such as browsers. As many potential tasks require personal data, we propose Computer-Using Personal Agents (CUPAs) that have access…
Differential Privacy (DP) has emerged as a pivotal approach for safeguarding individual privacy in data analysis, yet its practical adoption is often hindered by challenges in the implementation and communication of DP. This paper presents…
About 32% of a software practitioners' day involves seeking and using information to support task completion. Although the information needs of software practitioners have been studied extensively, the impact of AI-assisted tools on their…
Nowadays Digital Personal Assistants (DPA) become more and more popular. DPAs help to increase quality of life especially for elderly or disabled people. In this paper we develop an open source DPA and smart home system as a 3-rd party…
It has recently become feasible to run personal digital assistants on phones and other personal devices. In this paper we describe a design for a natural language understanding system that runs on device. In comparison to a server-based…
As the world continues to change, more and more knowledge workers are embracing remote work. Yet this comes with its challenges for their productivity, and while many Task Management applications promise to improve the productivity of…
Open-domain Question Answering models which directly leverage question-answer (QA) pairs, such as closed-book QA (CBQA) models and QA-pair retrievers, show promise in terms of speed and memory compared to conventional models which retrieve…