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Intelligent Process Automation (IPA) is an emerging technology with a primary goal to assist the knowledge worker by taking care of repetitive, routine and low-cognitive tasks. Conversational agents that can interact with users in a natural…

Computation and Language · Computer Science 2020-05-22 Alena Moiseeva , Dietrich Trautmann , Michael Heimann , Hinrich Schütze

This paper delves into an advanced implementation of Chain-of-Thought-Prompting in Large Language Models, focusing on the use of tools (or "plug-ins") within the explicit reasoning paths generated by this prompting method. We find that…

Human-Computer Interaction · Computer Science 2023-07-06 Andreas Göldi , Roman Rietsche

Investigating cooperativity of interlocutors is central in studying pragmatics of dialogue. Models of conversation that only assume cooperative agents fail to explain the dynamics of strategic conversations. Thus, we investigate the ability…

Computation and Language · Computer Science 2022-07-18 Anthony Sicilia , Tristan Maidment , Pat Healy , Malihe Alikhani

Instructors play a pivotal role in integrating AI into education, yet their adoption of AI-powered tools remains inconsistent. Despite this, limited research explores how to design AI tools that support broader instructor adoption. This…

Human-Computer Interaction · Computer Science 2025-03-10 Si Chen , Reid Metoyer , Khiem Le , Adam Acunin , Izzy Molnar , Alex Ambrose , James Lang , Nitesh Chawla , Ronald Metoyer

We delineate the development of a mind-mapping system designed concurrently for both VR and desktop platforms. Employing an iterative methodology with groups of users, we systematically examined and improved various facets of our system,…

Human-Computer Interaction · Computer Science 2024-03-26 Ying Yang , Tim Dwyer , Zachari Swiecki , Benjamin Lee , Michael Wybrow , Maxime Cordeil , Teresa Wulandari , Bruce H. Thomas , Mark Billinghurst

In Concurrent engineering, design solutions are not only produced by individuals specialized in a given field. Due to the team nature of the design activity, solutions are negotiated. Our objective is to analyse the argumentation processes…

Human-Computer Interaction · Computer Science 2016-08-14 Géraldine Martin , Françoise Détienne , Elisabeth Lavigne

Domain experts increasingly use automated data science tools to incorporate machine learning (ML) models in their work but struggle to "debug" these models when they are incorrect. For these experts, semantic interactions can provide an…

Human-Computer Interaction · Computer Science 2023-10-17 Anamaria Crisan , Maddie Shang , Eric Brochu

Dashboards are no longer mere static displays of metrics; through functionality such as interaction and storytelling, they have evolved to support analytic and communicative goals like monitoring and reporting. Existing dashboard design…

Human-Computer Interaction · Computer Science 2023-08-10 Vidya Setlur , Michael Correll , Arvind Satyanarayan , Melanie Tory

With the recent success of large language models (LLMs), the idea of AI-augmented Business Process Management systems is becoming more feasible. One of their essential characteristics is the ability to be conversationally actionable,…

Artificial Intelligence · Computer Science 2026-04-21 Nataliia Klievtsova , Timotheus Kampik , Juergen Mangler , Stefanie Rinderle-Ma

This work presents a requirement analysis for collaborative dialogues among medical experts and an inquiry dialogue game based on this analysis for incorporating explainability into multiagent system design. The game allows experts with…

Multiagent Systems · Computer Science 2025-11-04 Qurat-ul-ain Shaheen , Katarzyna Budzynska , Carles Sierra

Being engaging, knowledgeable, and empathetic are all desirable general qualities in a conversational agent. Previous work has introduced tasks and datasets that aim to help agents to learn those qualities in isolation and gauge how well…

Computation and Language · Computer Science 2020-04-21 Eric Michael Smith , Mary Williamson , Kurt Shuster , Jason Weston , Y-Lan Boureau

Many conversational domains require the system to present nuanced information to users. Such systems must follow up what they say to address clarification questions and repair misunderstandings. In this work, we explore this interactive…

Computation and Language · Computer Science 2023-08-04 Baber Khalid , Matthew Stone

The development of conversational agents (CAs) has shown strong potential in supporting mental health through dialogue. While many studies focus on CAs for individual psychological care, research on agents designed for couples facing…

Human-Computer Interaction · Computer Science 2025-10-21 Soyoung Jung , Sung Park

Multi-party Conversational Systems are systems with natural language interaction between one or more people or systems. From the moment that an utterance is sent to a group, to the moment that it is replied in the group by a member, several…

Computation and Language · Computer Science 2017-05-08 Maira Gatti de Bayser , Paulo Cavalin , Renan Souza , Alan Braz , Heloisa Candello , Claudio Pinhanez , Jean-Pierre Briot

In enterprise organizations, data-driven decision making processes include the use of business intelligence dashboards and collaborative deliberation on communication platforms such as Slack. However, apart from those in data analyst roles,…

Human-Computer Interaction · Computer Science 2024-10-15 Hyeok Kim , Arjun Srinivasan , Matthew Brehmer

Designing successful interactions requires identifying optimal design parameters. To do so, designers often conduct iterative user testing and exploratory trial-and-error. This involves balancing multiple objectives in a high-dimensional…

Human-Computer Interaction · Computer Science 2025-08-25 Ryogo Niwa , Shigeo Yoshida , Yuki Koyama , Yoshitaka Ushiku

Chatbots are conversational software applications designed to interact dialectically with users for a plethora of different purposes. Surprisingly, these colloquial agents have only recently been coupled with computational models of…

Artificial Intelligence · Computer Science 2024-08-07 Federico Castagna , Nadin Kokciyan , Isabel Sassoon , Simon Parsons , Elizabeth Sklar

Online design communities, where members exchange free-form views on others' designs, offer a space for beginners to learn visual design. However, the content of these communities is often unorganized for learners, containing many…

Human-Computer Interaction · Computer Science 2023-12-27 Zhenhui Peng , Qiaoyi Chen , Zhiyu Shen , Xiaojuan Ma , Antti Oulasvirta

Augmentative and alternative communication (AAC) is a field of research and practice that works with people who have a communication disability. One form AAC can take is a high-tech tool, such as a software-based communication system. Like…

Human-Computer Interaction · Computer Science 2025-06-26 Blade Frisch , Keith Vertanen

It may be difficult for some individuals to open up and share their thoughts and feelings in front of a mental health expert. For those who are more at ease with a virtual agent, conversational agents can serve as an intermediate step in…

Computation and Language · Computer Science 2021-11-17 Harsh Sakhrani , Saloni Parekh , Shubham Mahajan