Related papers: Dialogue Act Tagging with Transformation-Based Lea…
We introduce a significant improvement for a relatively new machine learning method called Transformation-Based Learning. By applying a Monte Carlo strategy to randomly sample from the space of rules, rather than exhaustively analyzing all…
Large language models (LLMs) are powerful dialogue agents, but specializing them towards fulfilling a specific function can be challenging. Instructing tuning, i.e. tuning models on instruction and sample responses generated by humans…
Dialogue systems need to produce responses that realize multiple types of dialogue acts (DAs) with high semantic fidelity. In the past, natural language generators (NLGs) for dialogue were trained on large parallel corpora that map from a…
Dialogue Act (DA) tagging is crucial for spoken language understanding systems, as it provides a general representation of speakers' intents, not bound to a particular dialogue system. Unfortunately, publicly available data sets with DA…
Active learning (AL) uses a data selection algorithm to select useful training samples to minimize annotation cost. This is now an essential tool for building low-resource syntactic analyzers such as part-of-speech (POS) taggers. Existing…
A long-standing goal of task-oriented dialogue research is the ability to flexibly adapt dialogue models to new domains. To progress research in this direction, we introduce DialoGLUE (Dialogue Language Understanding Evaluation), a public…
Accurate multi-turn intent classification is essential for advancing conversational AI systems. However, challenges such as the scarcity of comprehensive datasets and the complexity of contextual dependencies across dialogue turns hinder…
Goal-oriented dialogue systems face a trade-off between fluent language generation and task-specific control. While supervised learning with large language models is capable of producing realistic text, how to steer such responses towards…
Task-oriented dialogue (TOD) systems facilitate users in executing various activities via multi-turn dialogues, but Large Language Models (LLMs) often struggle to comprehend these intricate contexts. In this study, we propose a novel…
Goal-oriented dialog systems enable users to complete specific goals like requesting information about a movie or booking a ticket. Typically the dialog system pipeline contains multiple ML models, including natural language understanding,…
Task-oriented dialogues often require agents to enact complex, multi-step procedures in order to meet user requests. While large language models have found success automating these dialogues in constrained environments, their widespread…
There are a number of studies about extraction of bottleneck (BN) features from deep neural networks (DNNs)trained to discriminate speakers, pass-phrases and triphone states for improving the performance of text-dependent speaker…
With the rapid development of artificial intelligence, conversational bots have became prevalent in mainstream E-commerce platforms, which can provide convenient customer service timely. To satisfy the user, the conversational bots need to…
Spoken language understanding, which extracts intents and/or semantic concepts in utterances, is conventionally formulated as a post-processing of automatic speech recognition. It is usually trained with oracle transcripts, but needs to…
Dialog Act (DA) reveals the general intent of the speaker utterance in a conversation. Accurately predicting DAs can greatly facilitate the development of dialog agents. Although researchers have done extensive research on dialog act…
The field of Natural Language Generation (NLG) suffers from a severe shortage of labeled data due to the extremely expensive and time-consuming process involved in manual annotation. A natural approach for coping with this problem is active…
End-to-end generation-based approaches have been investigated and applied in task-oriented dialogue systems. However, in industrial scenarios, existing methods face the bottlenecks of controllability (e.g., domain-inconsistent responses,…
Machine-learning based dialogue managers are able to learn complex behaviors in order to complete a task, but it is not straightforward to extend their capabilities to new domains. We investigate different policies' ability to handle…
In task-oriented dialogue, a system often needs to follow a sequence of actions, called a workflow, that complies with a set of guidelines in order to complete a task. In this paper, we propose the novel problem of multi-step workflow…
Background: There has been growing research interest in automated answering of questions or generation of summary of free form text such as news article. In order to implement this task, the computer should be able to identify the sequence…