Related papers: Towards a PURE Spoken Dialogue System for Informat…
The ability of a dialog system to express consistent language style during conversations has a direct, positive impact on its usability and on user satisfaction. Although previous studies have demonstrated that style transfer is feasible…
The experience and adoption of conversational search is tied to the accuracy and completeness of users' mental models -- their internal frameworks for understanding and predicting system behaviour. Thus, understanding these models can…
This survey provides a comprehensive review of research on multi-turn dialogue systems, with a particular focus on multi-turn dialogue systems based on large language models (LLMs). This paper aims to (a) give a summary of existing LLMs and…
Recently, research on open domain dialogue systems have attracted extensive interests of academic and industrial researchers. The goal of an open domain dialogue system is to imitate humans in conversations. Previous works on single turn…
Task-oriented dialogue (TOD) systems enable users to achieve their goals through natural language interactions. Traditionally, these systems have relied on turn-level manually annotated metadata, such as dialogue states and policy…
Every day we are surrounded by spoken dialog. This medium delivers rich diverse streams of information auditorily; however, systematically understanding dialog can often be non-trivial. Despite the pervasiveness of spoken dialog, automated…
In today's society, information overload presents challenges in providing optimal recommendations. Consequently, the importance of dialogue systems that can discern and provide the necessary information through dialogue is increasingly…
As conversational AI-based dialogue management has increasingly become a trending topic, the need for a standardized and reliable evaluation procedure grows even more pressing. The current state of affairs suggests various evaluation…
This paper presents a research platform that supports spoken dialogue interaction with multiple robots. The demonstration showcases our crafted MultiBot testing scenario in which users can verbally issue search, navigate, and follow…
We present PolyResponse, a conversational search engine that supports task-oriented dialogue. It is a retrieval-based approach that bypasses the complex multi-component design of traditional task-oriented dialogue systems and the use of…
Uncertainty plays a central role in spoken dialogue systems. Some stochastic models like Markov decision process (MDP) are used to model the dialogue manager. But the partially observable system state and user intention hinder the natural…
The lack of reliable, personalized information often complicates sexual violence survivors' support-seeking. Recently, there is an emerging approach to conversational information systems for support-seeking of sexual violence survivors,…
In this paper, we present Duplex Conversation, a multi-turn, multimodal spoken dialogue system that enables telephone-based agents to interact with customers like a human. We use the concept of full-duplex in telecommunication to…
Knowledge-based dialogue systems with internet retrieval have recently attracted considerable attention from researchers. The dialogue systems overcome a major limitation of traditional knowledge dialogue systems, where the timeliness of…
A target-guided proactive dialogue system aims to steer conversations proactively toward pre-defined targets, such as designated keywords or specific topics. During guided conversations, dynamically modeling conversational scenarios and…
As wearable devices become more ingrained in our daily lives, traditional communication networks primarily designed for human being-oriented applications are facing tremendous challenges. The upcoming 5G wireless system aims to support…
The greatest challenges in building sophisticated open-domain conversational agents arise directly from the potential for ongoing mixed-initiative multi-turn dialogues, which do not follow a particular plan or pursue a particular fixed…
Today, as seen in smart speakers, spoken dialogue technology is rapidly advancing to enable human-like interaction. However, current dialogue systems cannot pay attention not only to the content of speech, but also to the way of speaking…
This white paper aims to comprehensively analyze and consolidate the state of the art in communication technologies supporting modern and future Information and Communication Technology (ICT). Its primary objective is to establish a common…
There is a growing interest in developing goal-oriented dialog systems which serve users in accomplishing complex tasks through multi-turn conversations. Although many methods are devised to evaluate and improve the performance of…