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The ability to convey relevant and faithful information is critical for many tasks in conditional generation and yet remains elusive for neural seq-to-seq models whose outputs often reveal hallucinations and fail to correctly cover…

A proactive dialogue system has the ability to proactively lead the conversation. Different from the general chatbots which only react to the user, proactive dialogue systems can be used to achieve some goals, e.g., to recommend some items…

Computation and Language · Computer Science 2021-07-20 Yutao Zhu , Jian-Yun Nie , Kun Zhou , Pan Du , Hao Jiang , Zhicheng Dou

Dialogue agents that interact with humans in situated environments need to manage referential ambiguity across multiple modalities and ask for help as needed. However, it is not clear what kinds of questions such agents should ask nor how…

Computation and Language · Computer Science 2021-10-14 Felix Gervits , Gordon Briggs , Antonio Roque , Genki A. Kadomatsu , Dean Thurston , Matthias Scheutz , Matthew Marge

Open-domain dialog involves generating search queries that help obtain relevant knowledge for holding informative conversations. However, it can be challenging to determine what information to retrieve when the user is passive and does not…

Computation and Language · Computer Science 2023-10-24 Revanth Gangi Reddy , Hao Bai , Wentao Yao , Sharath Chandra Etagi Suresh , Heng Ji , ChengXiang Zhai

Knowledge-grounded dialogue generation is a challenging task because it requires satisfying two fundamental yet often competing constraints: being responsive in a manner that is specific to what the conversation partner has said while also…

Computation and Language · Computer Science 2024-02-06 Kushal Chawla , Hannah Rashkin , Gaurav Singh Tomar , David Reitter

Different people have different habits of describing their intents in conversations. Some people tend to deliberate their intents in several successive utterances, i.e., they use several consistent messages for readability instead of a long…

Computation and Language · Computer Science 2021-09-23 Zehao Lin , Shaobo Cui , Guodun Li , Xiaoming Kang , Feng Ji , Fenglin Li , Zhongzhou Zhao , Haiqing Chen , Yin Zhang

How can we better understand the mechanisms behind multi-turn information seeking dialogues? How can we use these insights to design a dialogue system that does not require explicit query formulation upfront as in question answering? To…

Information Retrieval · Computer Science 2020-12-08 Svitlana Vakulenko , Vadim Savenkov , Maarten de Rijke

Goal-oriented dialogue systems face a trade-off between fluent language generation and task-specific control. While supervised learning with large language models is capable of producing realistic text, how to steer such responses towards…

Computation and Language · Computer Science 2022-04-25 Charlie Snell , Mengjiao Yang , Justin Fu , Yi Su , Sergey Levine

Social chatbots have gained immense popularity, and their appeal lies not just in their capacity to respond to the diverse requests from users, but also in the ability to develop an emotional connection with users. To further develop and…

Computation and Language · Computer Science 2022-06-01 Avinash Madasu , Mauajama Firdaus , Asif Eqbal

Goal-oriented proactive dialogue systems are designed to guide user conversations seamlessly towards specific objectives by planning a goal-oriented path. However, previous research has focused predominantly on optimizing these paths while…

Computation and Language · Computer Science 2025-06-19 Didi Zhang , Yaxin Fan , Peifeng Li , Qiaoming Zhu

Many existing conversation models that are based on the encoder-decoder framework have focused on ways to make the encoder more complicated to enrich the context vectors so as to increase the diversity and informativeness of generated…

Computation and Language · Computer Science 2021-05-31 Bin Sun , Shaoxiong Feng , Yiwei Li , Jiamou Liu , Kan Li

Existing pipelined task-oriented dialogue systems usually have difficulties adapting to unseen domains, whereas end-to-end systems are plagued by large-scale knowledge bases in practice. In this paper, we introduce a novel query-driven…

Computation and Language · Computer Science 2022-10-17 Xin Tian , Yingzhan Lin , Mengfei Song , Siqi Bao , Fan Wang , Huang He , Shuqi Sun , Hua Wu

This study introduces Conversation Routines (CR), a structured prompt engineering framework for developing task-oriented dialog systems using Large Language Models (LLMs). While LLMs demonstrate remarkable natural language understanding…

Computation and Language · Computer Science 2025-02-25 Giorgio Robino

Dialogue systems are usually categorized into two types, open-domain and task-oriented. The first one focuses on chatting with users and making them engage in the conversations, where selecting a proper topic to fit the dialogue context is…

Computation and Language · Computer Science 2022-04-25 Ssu Chiu , Maolin Li , Yen-Ting Lin , Yun-Nung Chen

Task oriented dialogue systems (TOD) complete particular tasks based on user preferences across natural language interactions. Considering the impressive performance of large language models (LLMs) in natural language processing (NLP)…

Computation and Language · Computer Science 2025-10-08 Arezoo Saedi , Afsaneh Fatemi , Mohammad Ali Nematbakhsh , Sophie Rosset , Anne Vilnat

Document-grounded dialogue (DGD) uses documents as external knowledge for dialogue generation. Correctly understanding the dialogue context is crucial for selecting knowledge from the document and generating proper responses. In this paper,…

Computation and Language · Computer Science 2024-10-22 Longxuan Ma , Jiapeng Li , Mingda Li , Wei-Nan Zhang , Ting Liu

This work presents a requirement analysis for collaborative dialogues among medical experts and an inquiry dialogue game based on this analysis for incorporating explainability into multiagent system design. The game allows experts with…

Multiagent Systems · Computer Science 2025-11-04 Qurat-ul-ain Shaheen , Katarzyna Budzynska , Carles Sierra

Large language models (LLMs) have demonstrated exceptional performance in planning the use of various functional tools, such as calculators and retrievers, particularly in question-answering tasks. In this paper, we expand the definition of…

Artificial Intelligence · Computer Science 2023-09-29 Hongru Wang , Huimin Wang , Lingzhi Wang , Minda Hu , Rui Wang , Boyang Xue , Hongyuan Lu , Fei Mi , Kam-Fai Wong

In this paper, we investigate the use of large language models (LLMs) like ChatGPT for document-grounded response generation in the context of information-seeking dialogues. For evaluation, we use the MultiDoc2Dial corpus of task-oriented…

Computation and Language · Computer Science 2023-09-22 Norbert Braunschweiler , Rama Doddipatla , Simon Keizer , Svetlana Stoyanchev

A discourse planner for (task-oriented) dialogue must be able to make choices about whether relevant, but optional information (for example, the "satellites" in an RST-based planner) should be communicated. We claim that effective text…

cmp-lg · Computer Science 2008-02-03 Marilyn Walker , Owen Rambow
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