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Unlike professional caregivers, family caregivers often assume this role without formal preparation or training. Because of this, there is an urgent need to enhance the capacity of family caregivers to provide quality care. Large language…

Computation and Language · Computer Science 2024-03-12 Bambang Parmanto , Bayu Aryoyudanta , Wilbert Soekinto , I Made Agus Setiawan , Yuhan Wang , Haomin Hu , Andi Saptono , Yong K. Choi

Large language models (LLMs) are being integrated into socially assistive robots (SARs) and other conversational agents providing mental health and well-being support. These agents are often designed to sound empathic and supportive in…

Human-Computer Interaction · Computer Science 2026-02-05 Himanshi Lalwani , Hanan Salam

As large language models (LLMs) are increasingly deployed in enterprise settings, controlling model behavior based on user roles becomes an essential requirement. Existing safety methods typically assume uniform access and focus on…

The ability to communicate uncertainty, risk, and limitation is crucial for the safety of large language models. However, current evaluations of these abilities rely on simple calibration, asking whether the language generated by the model…

Computation and Language · Computer Science 2024-10-04 Kaitlyn Zhou , Jena D. Hwang , Xiang Ren , Nouha Dziri , Dan Jurafsky , Maarten Sap

Family caregivers often face substantial mental health challenges due to their multifaceted roles and limited resources. This study explored the potential of a large language model (LLM)-powered conversational agent to deliver…

As large language models (LLMs) increasingly mediate emotionally sensitive conversations, especially in mental health contexts, their ability to recognize and respond to high-risk situations becomes a matter of public safety. This study…

Caregivers (i.e., parents and members of a child's caring community) are underappreciated stakeholders in learning analytics. Although caregiver involvement can enhance student academic outcomes, many obstacles hinder involvement, most…

Human-Computer Interaction · Computer Science 2024-12-17 Devika Venugopalan , Ziwen Yan , Conrad Borchers , Jionghao Lin , Vincent Aleven

Large language model-powered chatbots have transformed how people seek information, especially in high-stakes contexts like mental health. Despite their support capabilities, safe detection and response to crises such as suicidal ideation…

Computation and Language · Computer Science 2026-04-09 Adrian Arnaiz-Rodriguez , Miguel Baidal , Erik Derner , Jenn Layton Annable , Mark Ball , Mark Ince , Elvira Perez Vallejos , Nuria Oliver

Effective dementia caregiving requires training and adaptive communication, but assistive AI and robotics are constrained by a lack of context-rich, privacy-sensitive data on how people living with Alzheimer's disease and related dementias…

Human-Computer Interaction · Computer Science 2026-04-01 Kruthika Gangaraju , Shu-Fen Wung , Kevin Berner , Jing Wang , Fengpei Yuan

Single-agent large language model (LLM) systems struggle to simultaneously support diverse conversational functions and maintain safety in behavioral health communication. We propose a safety-aware, role-orchestrated multi-agent LLM…

Artificial Intelligence · Computer Science 2026-04-02 Ha Na Cho

Large Language Models (LLMs) are increasingly deployed in real-world applications where users engage in extended, mixed-topic conversations that depend on prior context. Yet, their reliability under realistic multi-turn interactions remains…

Computation and Language · Computer Science 2026-03-03 Jiyoon Myung

Large audio-language models (LALMs) extend text-based LLMs with auditory understanding, offering new opportunities for multimodal applications. While their perception, reasoning, and task performance have been widely studied, their safety…

One way to personalize and steer generations from large language models (LLM) is to assign a persona: a role that describes how the user expects the LLM to behave (e.g., a helpful assistant, a teacher, a woman). This paper investigates how…

Computation and Language · Computer Science 2025-07-02 Pedro Henrique Luz de Araujo , Benjamin Roth

Supportive conversation depends on skills that go beyond language fluency, including reading emotions, adjusting tone, and navigating moments of resistance, frustration, or distress. Despite rapid progress in language models, we still lack…

Computation and Language · Computer Science 2026-02-26 Laya Iyer , Kriti Aggarwal , Sanmi Koyejo , Gail Heyman , Desmond C. Ong , Subhabrata Mukherjee

This scoping review examines the emerging field of Large Language Model (LLM)-based pedagogical agents in educational settings. While traditional pedagogical agents have been extensively studied, the integration of LLMs represents a…

Artificial Intelligence · Computer Science 2026-05-19 Shan Li , Juan Zheng

Extended interaction with large language models (LLMs) has been linked to the reinforcement of delusional beliefs, a phenomenon attracting growing clinical and public concern. Yet most empirical work evaluates model safety in brief…

Human-Computer Interaction · Computer Science 2026-04-24 Luke Nicholls , Robert Hutto , Zephrah Soto , Hamilton Morrin , Thomas Pollak , Raj Korpan , Cheryl Carmichael

People experiencing severe distress increasingly use Large Language Model (LLM) chatbots as mental health support tools. Discussions on social media have described how engagements were lifesaving for some, but evidence suggests that…

Human-Computer Interaction · Computer Science 2025-05-12 Inhwa Song , Sachin R. Pendse , Neha Kumar , Munmun De Choudhury

Given the growing influence of language model-based agents on high-stakes societal decisions, from public policy to healthcare, ensuring their beneficial impact requires understanding the far-reaching implications of their suggestions. We…

Artificial Intelligence · Computer Science 2025-06-27 Chenkai Sun , Denghui Zhang , ChengXiang Zhai , Heng Ji

Large language models (LLMs) have emerged as powerful tools for addressing a wide range of general inquiries and tasks. Despite this, fine-tuning aligned LLMs on smaller, domain-specific datasets, critical to adapting them to specialized…

Artificial Intelligence · Computer Science 2025-02-04 Guanlin Li , Kangjie Chen , Shangwei Guo , Jie Zhang , Han Qiu , Chao Zhang , Guoyin Wang , Tianwei Zhang , Jiwei Li

Current safety alignment for Large Language Models (LLMs) implicitly optimizes for a "modal adult user," leaving models vulnerable to distributional shifts in user cognition. We present ChildSafe, a benchmark that quantifies alignment…

Computers and Society · Computer Science 2026-01-21 Abhejay Murali , Saleh Afroogh , Kevin Chen , David Atkinson , Amit Dhurandhar , Junfeng Jiao
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