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Recent advancements in Large Language Models (LLMs) have significantly enhanced conversational agents, making them applicable to various fields (e.g., education, entertainment). Despite their progress, the evaluation of the agents often…

Computation and Language · Computer Science 2025-09-29 Jiho Kim , Woosog Chay , Hyeonji Hwang , Daeun Kyung , Hyunseung Chung , Eunbyeol Cho , Yeonsu Kwon , Yohan Jo , Edward Choi

Large Language Models have demonstrated remarkable capabilities in open-domain dialogues. However, current methods exhibit suboptimal performance in service dialogues, as they rely on noisy, low-quality human conversation data. This…

Computation and Language · Computer Science 2026-05-06 Yuqin Dai , Ning Gao , Wei Zhang , Jie Wang , Zichen Luo , Jinpeng Wang , Yujie Wang , Ruiyuan Wu , Chaozheng Wang

Choosing suitable psychometric scales is an essential and difficult step in psychological consultation, which requires clinicians to integrate patient information, behaviors, and dynamic contextual information. Existing systems mainly use…

Human-Computer Interaction · Computer Science 2026-05-04 Yanzeng Li , Xiaoning Cao , Jialun Zhong , Jianpeng Hu , Jiangshan Tan , Ningning Liu , Feng Xiang , Shasha Han

Recent advancements in generative AI have significantly increased interest in personalized agents. With increased personalization, there is also a greater need for being able to trust decision-making and action taking capabilities of these…

Information Retrieval · Computer Science 2025-04-10 Chirag Shah , Hideo Joho , Kirandeep Kaur , Preetam Prabhu Srikar Dammu

Large language model (LLM)-based agents are increasingly applied to complex strategic environments that demand long-horizon reasoning, multi-agent interaction, and decision-making under uncertainty. However, common existing benchmarks…

Artificial Intelligence · Computer Science 2026-05-12 Wenjie Tang , Yuan Zhou , Erqiang Xu , Keyan Cheng , Minne Li , Liquan Xiao

Role-playing agents (RPAs) have attracted growing interest for their ability to simulate immersive and interactive characters. However, existing approaches primarily focus on static role profiles, overlooking the dynamic perceptual…

Multimedia · Computer Science 2025-09-22 Xueqiao Zhang , Chao Zhang , Jingtao Xu , Yifan Zhu , Xin Shi , Yi Yang , Yawei Luo

Instruction-tuned language models increasingly rely on large multi-turn dialogue corpora, but these datasets are often noisy and structurally inconsistent, with topic drift, repetitive chitchat, and mismatched answer formats across turns.…

Computation and Language · Computer Science 2026-04-21 Bo Li , Shikun Zhang , Wei Ye

Speech is essential for realistic role-playing, yet existing work on role-playing agents largely centers on text, leaving Speech Role-Playing Agents (SRPAs) underexplored and without systematic evaluation. We introduce SpeechRole, a unified…

A dialogue is essentially a multi-turn interaction among interlocutors. Effective evaluation metrics should reflect the dynamics of such interaction. Existing automatic metrics are focused very much on the turn-level quality, while ignoring…

Computation and Language · Computer Science 2021-06-08 Chen Zhang , Yiming Chen , Luis Fernando D'Haro , Yan Zhang , Thomas Friedrichs , Grandee Lee , Haizhou Li

The rapid evolution of large language models (LLMs) has transformed conversational agents, enabling complex human-machine interactions. However, evaluation frameworks often focus on single tasks, failing to capture the dynamic nature of…

Computation and Language · Computer Science 2025-02-10 Pietro Alessandro Aluffi , Patrick Zietkiewicz , Marya Bazzi , Matt Arderne , Vladimirs Murevics

We present a multi-task learning framework to enable the training of one universal incremental dialogue processing model with four tasks of disfluency detection, language modelling, part-of-speech tagging, and utterance segmentation in a…

Computation and Language · Computer Science 2020-11-16 Morteza Rohanian , Julian Hough

An intelligent dialogue system in a multi-turn setting should not only generate the responses which are of good quality, but it should also generate the responses which can lead to long-term success of the dialogue. Although, the current…

Computation and Language · Computer Science 2023-01-12 Anant Khandelwal

Existing function-calling benchmarks focus on single-turn interactions. However, they overlook the complexity of real-world scenarios. To quantify how existing benchmarks address practical applications, we introduce DICE-SCORE, a metric…

Computation and Language · Computer Science 2025-07-03 Kyochul Jang , Donghyeon Lee , Kyusik Kim , Dongseok Heo , Taewhoo Lee , Woojeong Kim , Bongwon Suh

One fundamental task of multimodal models is to translate referred image regions to human preferred language descriptions. Existing methods, however, ignore the resolution adaptability needs of different tasks, which hinders them to find…

Computer Vision and Pattern Recognition · Computer Science 2025-03-04 Yuzhong Zhao , Feng Liu , Yue Liu , Mingxiang Liao , Chen Gong , Qixiang Ye , Fang Wan

Task-oriented dialogue (TOD) systems are experiencing a revolution driven by Large Language Models (LLMs), yet the evaluation methodologies for these systems remain insufficient for their growing sophistication. While traditional automatic…

Computation and Language · Computer Science 2025-07-17 Emre Can Acikgoz , Carl Guo , Suvodip Dey , Akul Datta , Takyoung Kim , Gokhan Tur , Dilek Hakkani-Tür

The emergence of large language models (LLMs) has brought a new paradigm to automated essay scoring (AES), a long-standing and practical application of natural language processing in education. However, achieving human-level…

Computation and Language · Computer Science 2025-09-22 Jinhee Jang , Ayoung Moon , Minkyoung Jung , YoungBin Kim , Seung Jin Lee

Strategic decision-making in multi-agent settings is a key challenge for large language models (LLMs), particularly when coordination and negotiation must unfold over extended conversations. While recent work has explored the use of LLMs in…

Computation and Language · Computer Science 2026-01-26 Victor Conchello Vendrell , Max Ruiz Luyten , Mihaela van der Schaar

The rapid advancement of large language models (LLMs) has revolutionized role-playing, enabling the development of general role-playing models. However, current role-playing training has two significant issues: (I) Using a predefined role…

Computation and Language · Computer Science 2025-06-10 Yeyong Yu , Runsheng Yu , Haojie Wei , Zhanqiu Zhang , Quan Qian

In this paper, we present a deep reinforcement learning (RL) framework for iterative dialog policy optimization in end-to-end task-oriented dialog systems. Popular approaches in learning dialog policy with RL include letting a dialog agent…

Computation and Language · Computer Science 2017-09-20 Bing Liu , Ian Lane

This paper introduces DeepPsy-Agent, an innovative psychological support system that combines the three-stage helping theory in psychology with deep learning techniques. The system consists of two core components: (1) a multi-stage…

Artificial Intelligence · Computer Science 2025-03-21 Kai Chen , Zebing Sun
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