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[Context and Motivation] Online user feedback provides valuable information to support requirements engineering (RE). However, analyzing online user feedback is challenging due to its large volume and noise. Large language models (LLMs)…

Software Engineering · Computer Science 2025-10-28 Manjeshwar Aniruddh Mallya , Alessio Ferrari , Mohammad Amin Zadenoori , Jacek Dąbrowski

The rise of large language models (LLMs) has enabled us to seek answers to inherently debatable questions on LLM chatbots, necessitating a reliable way to evaluate their ability. However, traditional QA benchmarks assume fixed answers are…

Computation and Language · Computer Science 2024-08-05 Rongwu Xu , Xuan Qi , Zehan Qi , Wei Xu , Zhijiang Guo

People increasingly rely on Large Language Models (LLMs) for moral advice, which may influence humans' decisions. Yet, little is known about how closely LLMs align with human moral judgments. To address this, we introduce the Moral Dilemma…

Computation and Language · Computer Science 2025-07-24 Giuseppe Russo , Debora Nozza , Paul Röttger , Dirk Hovy

Safety policies define what constitutes safe and unsafe AI outputs, guiding data annotation and model development. However, annotation disagreement is pervasive and can stem from multiple sources such as operational failures (annotators…

Artificial Intelligence · Computer Science 2026-05-08 Alex Oesterling , Donghao Ren , Yannick Assogba , Dominik Moritz , Sunnie S. Y. Kim , Leon Gatys , Fred Hohman

Deceptive reviews mislead consumers, harm businesses, and undermine trust in online marketplaces. Machine learning classifiers can learn from large amounts of data to distinguish deceptive reviews from genuine ones. However, the…

Computation and Language · Computer Science 2026-05-14 Jiaming Qu , Mengtian Guo , Yue Wang

Code review is a critical practice in software engineering, yet the growing scale and frequency of code patches in modern projects, together with the widespread adoption of AI code assistants, make manual review increasingly challenging.…

Software Engineering · Computer Science 2026-05-26 Bar Weiss , Antonio Abu-Nassar , Adi Sosnovich , Karen Yorav

Public discourse around climate change remains polarized despite scientific consensus on anthropogenic climate change (ACC). This study examines how "believers" and "skeptics" of ACC differ in their YouTube comment discourse. We analyzed…

Social and Information Networks · Computer Science 2026-05-27 Yuheun Kim , Qiaoyi Liu , Jeff Hemsley

This paper examines if large language models (LLMs) can help people write constructive comments on divisive social issues due to the difficulty of expressing constructive disagreement online. Through controlled experiments with 600…

Human-Computer Interaction · Computer Science 2025-07-31 Farhana Shahid , Maximilian Dittgen , Mor Naaman , Aditya Vashistha

Large Language Models (LLMs) often exhibit sycophancy, distorting responses to align with user beliefs, notably by readily agreeing with user counterarguments. Paradoxically, LLMs are increasingly adopted as successful evaluative agents for…

Computation and Language · Computer Science 2025-09-23 Sungwon Kim , Daniel Khashabi

This paper investigates Large Language Models (LLMs) ability to assess the economic soundness and theoretical consistency of empirical findings in spatial econometrics. We created original and deliberately altered "counterfactual" summaries…

Computers and Society · Computer Science 2025-06-10 Giuseppe Arbia , Luca Morandini , Vincenzo Nardelli

Large language models (LLMs) have brought breakthroughs in tasks including translation, summarization, information retrieval, and language generation, gaining growing interest in the CHI community. Meanwhile, the literature shows…

Human-Computer Interaction · Computer Science 2024-03-05 Lu Wang , Max Song , Rezvaneh Rezapour , Bum Chul Kwon , Jina Huh-Yoo

Large language models (LLMs) are increasingly used in academic peer review, yet their reliability, alignment with human judgment, and robustness to adversarial attacks remain poorly understood. We present a systematic benchmark of…

Computation and Language · Computer Science 2026-05-26 Lingyao Li , Junjie Xiong , Changjia Zhu , Runlong Yu , Chen Chen , Junyu Wang , Renkai Ma , Zhicong Lu

Legal multi-label classification is a critical task for organizing and accessing the vast amount of legal documentation. Despite its importance, it faces challenges such as the complexity of legal language, intricate label dependencies, and…

Computation and Language · Computer Science 2025-04-15 Emily Johnson , Xavier Holt , Noah Wilson

Large Language Models (LLMs) are widely used for text generation, making it crucial to address potential bias. This study investigates ideological framing bias in LLM-generated articles, focusing on the subtle and subjective nature of such…

Computation and Language · Computer Science 2026-01-13 Molly Kennedy , Ayyoob Imani , Timo Spinde , Akiko Aizawa , Hinrich Schütze

Evaluation of large language model (LLM) outputs requires users to make critical judgments about the best outputs across various configurations. This process is costly and takes time given the large amounts of data. LLMs are increasingly…

In subjective decision-making, where decisions are based on contextual interpretation, Large Language Models (LLMs) can be integrated to present users with additional rationales to consider. The diversity of these rationales is mediated by…

Human-Computer Interaction · Computer Science 2025-02-21 Paula Akemi Aoyagui , Kelsey Stemmler , Sharon Ferguson , Young-ho Kim , Anastasia Kuzminykh

Large Language Models (LLMs) are extensively used today across various sectors, including academia, research, business, and finance, for tasks such as text generation, summarization, and translation. Despite their widespread adoption, these…

Computation and Language · Computer Science 2024-04-26 Yash Saxena , Sarthak Chopra , Arunendra Mani Tripathi

The interpretation of implicit meanings is an integral aspect of human communication. However, this framework may not transfer to interactions with Large Language Models (LLMs). To investigate this, we introduce the task of Implicit…

Computation and Language · Computer Science 2026-04-21 Antonio De Santis , Tommaso Bonetti , Andrea Tocchetti , Marco Brambilla

Large language models demonstrate strong reasoning capabilities through chain-of-thought prompting, but whether this reasoning quality transfers across languages remains underexplored. We introduce a human-validated framework to evaluate…

Computation and Language · Computer Science 2026-03-31 Anaelia Ovalle , Candace Ross , Sebastian Ruder , Adina Williams , Karen Ullrich , Mark Ibrahim , Levent Sagun

The spread of media bias is a significant concern as political discourse shapes beliefs and opinions. Addressing this challenge computationally requires improved methods for interpreting news. While large language models (LLMs) can scale…

Human-Computer Interaction · Computer Science 2026-02-24 Qile Wang , Prerana Khatiwada , Avinash Chouhan , Ashrey Mahesh , Joy Mwaria , Duy Duc Tran , Kenneth E. Barner , Matthew Louis Mauriello