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Automatic speech recognition (ASR) systems have achieved near-human accuracy on curated benchmarks, yet still fail in real-world voice agents under conditions that current evaluations do not systematically cover. Without diagnostic tools…

Artificial Intelligence · Computer Science 2026-03-27 Geeyang Tay , Wentao Ma , Jaewon Lee , Yuzhi Tang , Daniel Lee , Weisu Yin , Dongming Shen , Silin Meng , Yi Zhu , Mu Li , Alex Smola

In this work, we introduce a simple yet efficient post-processing model for automatic speech recognition (ASR). Our model has Transformer-based encoder-decoder architecture which "translates" ASR model output into grammatically and…

Computation and Language · Computer Science 2019-10-24 Oleksii Hrinchuk , Mariya Popova , Boris Ginsburg

Automatic Speech Recognition (ASR) offers significant potential to reduce the workload of medical personnel, for example, through the automation of documentation tasks. While numerous benchmarks exist for the English language, specific…

Computation and Language · Computer Science 2026-01-29 Thomas Schuster , Julius Trögele , Nico Döring , Robin Krüger , Matthieu Hoffmann , Holger Friedrich

Automatic speech recognition systems have undoubtedly advanced with the integration of multilingual and multitask models such as Whisper, which have shown a promising ability to understand and process speech across a wide range of…

Computation and Language · Computer Science 2025-04-14 Xabier de Zuazo , Eva Navas , Ibon Saratxaga , Inma Hernáez Rioja

We study the problem of evaluating automatic speech recognition (ASR) systems that target dialectal speech input. A major challenge in this case is that the orthography of dialects is typically not standardized. From an ASR evaluation…

Computation and Language · Computer Science 2017-09-25 Ahmed Ali , Preslav Nakov , Peter Bell , Steve Renals

Speech enhancement (SE) systems are typically evaluated using a variety of instrumental metrics. The use of automatic speech recognition (ASR) systems to evaluate SE performance is common in literature, usually in terms of word error rate…

Audio and Speech Processing · Electrical Eng. & Systems 2026-05-13 Danilo de Oliveira , Tal Peer , Timo Gerkmann

Automatic speech recognition systems often produce confident yet incorrect transcriptions under noisy or ambiguous conditions, which can be misleading for both users and downstream applications. Standard evaluation based on Word Error Rate…

Sound · Computer Science 2026-04-29 Wenbin Huang , Yuhang Qiu , Bohan Li , Yiwei Guo , Jing Peng , Hankun Wang , Xie Chen , Kai Yu

As Automatic Speech Recognition (ASR) is increasingly deployed in clinical dialogue, standard evaluations still rely heavily on Word Error Rate (WER). This paper challenges that standard, investigating whether WER or other common metrics…

Computation and Language · Computer Science 2026-01-21 Zachary Ellis , Jared Joselowitz , Yash Deo , Yajie He , Anna Kalygina , Aisling Higham , Mana Rahimzadeh , Yan Jia , Ibrahim Habli , Ernest Lim

Spontaneous or conversational multilingual speech presents many challenges for state-of-the-art automatic speech recognition (ASR) systems. In this work, we present a new technique AMPS that augments a multilingual multimodal ASR system…

Computation and Language · Computer Science 2025-04-18 Abhishek Gupta , Amruta Parulekar , Sameep Chattopadhyay , Preethi Jyothi

Measuring automatic speech recognition (ASR) system quality is critical for creating user-satisfying voice-driven applications. Word Error Rate (WER) has been traditionally used to evaluate ASR system quality; however, it sometimes…

Computation and Language · Computer Science 2022-07-07 Suyoun Kim , Duc Le , Weiyi Zheng , Tarun Singh , Abhinav Arora , Xiaoyu Zhai , Christian Fuegen , Ozlem Kalinli , Michael L. Seltzer

Automatic speech recognition (ASR) systems, increasingly prevalent in education, healthcare, employment, and mobile technology, face significant challenges in inclusivity, particularly for the 80 million-strong global community of people…

Computation and Language · Computer Science 2024-05-13 Dena Mujtaba , Nihar R. Mahapatra , Megan Arney , J. Scott Yaruss , Hope Gerlach-Houck , Caryn Herring , Jia Bin

Building a multilingual Automated Speech Recognition (ASR) system in a linguistically diverse country like India can be a challenging task due to the differences in scripts and the limited availability of speech data. This problem can be…

Computation and Language · Computer Science 2023-06-01 Kaousheik Jayakumar , Vrunda N. Sukhadia , A Arunkumar , S. Umesh

Word Error Rate (WER) is the primary metric used to assess automatic speech recognition (ASR) model quality. It has been shown that ASR models tend to have much higher WER on speakers with speech impairments than typical English speakers.…

Audio and Speech Processing · Electrical Eng. & Systems 2022-09-23 Jimmy Tobin , Qisheng Li , Subhashini Venugopalan , Katie Seaver , Richard Cave , Katrin Tomanek

Modern neural networks have greatly improved performance across speech recognition benchmarks. However, gains are often driven by frequent words with limited semantic weight, which can obscure meaningful differences in word error rate, the…

Computation and Language · Computer Science 2026-04-21 Lasse Borgholt , Jakob Havtorn , Christian Igel , Lars Maaløe , Zheng-Hua Tan

Automatic Speech Recognition (ASR) systems have achieved remarkable performance on widely used benchmarks such as LibriSpeech and Fleurs. However, these benchmarks do not adequately reflect the complexities of real-world conversational…

Computation and Language · Computer Science 2024-09-19 Gaurav Maheshwari , Dmitry Ivanov , Théo Johannet , Kevin El Haddad

A common question being raised in automatic speech recognition (ASR) evaluations is how reliable is an observed word error rate (WER) improvement comparing two ASR systems, where statistical hypothesis testing and confidence interval (CI)…

Machine Learning · Statistics 2020-05-22 Zhe Liu , Fuchun Peng

Automatic Speech Recognition (ASR) is an imperfect process that results in certain mismatches in ASR output text when compared to plain written text or transcriptions. When plain text data is to be used to train systems for spoken language…

Computation and Language · Computer Science 2021-04-02 Prashant Serai , Vishal Sunder , Eric Fosler-Lussier

The quality of automatic speech recognition (ASR) is critical to Dialogue Systems as ASR errors propagate to and directly impact downstream tasks such as language understanding (LU). In this paper, we propose multi-task neural approaches to…

Word Error Rate (WER) has been the predominant metric used to evaluate the performance of automatic speech recognition (ASR) systems. However, WER is sometimes not a good indicator for downstream Natural Language Understanding (NLU) tasks,…

Computation and Language · Computer Science 2021-04-07 Suyoun Kim , Abhinav Arora , Duc Le , Ching-Feng Yeh , Christian Fuegen , Ozlem Kalinli , Michael L. Seltzer

The Word Error Rate (WER) is the common measure of accuracy for Automatic Speech Recognition (ASR). Transcripts are usually pre-processed by substituting specific characters to account for non-semantic differences. As a result of this…

Computation and Language · Computer Science 2024-09-20 Korbinian Kuhn , Verena Kersken , Gottfried Zimmermann