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Recent work has proposed artificial intelligence (AI) models that can learn to decide whether to make a prediction for an instance of a task or to delegate it to a human by considering both parties' capabilities. In simulations with…

Human-Computer Interaction · Computer Science 2023-03-17 Patrick Hemmer , Monika Westphal , Max Schemmer , Sebastian Vetter , Michael Vössing , Gerhard Satzger

While artificial intelligence (AI) holds promise for addressing societal challenges, issues of exactly which tasks to automate and to what extent to do so remain understudied. We approach this problem of task delegability from a…

Artificial Intelligence · Computer Science 2019-11-05 Brian Lubars , Chenhao Tan

Powerful predictive AI systems have demonstrated great potential in augmenting human decision making. Recent empirical work has argued that the vision for optimal human-AI collaboration requires 'appropriate reliance' of humans on AI…

Artificial Intelligence · Computer Science 2024-09-24 Gaole He , Abri Bharos , Ujwal Gadiraju

Large language models (LLMs) increasingly support heterogeneous tasks within a single interface, requiring users to form, update, and act upon beliefs about one system across domains with different reliability profiles. Understanding how…

Human-Computer Interaction · Computer Science 2026-02-03 Shreyan Biswas , Alexander Erlei , Ujwal Gadiraju

The integration of Artificial Intelligence (AI) necessitates determining whether systems function as tools or collaborative teammates. In this study, by synthesizing Human-AI Interaction (HAI) literature, we analyze this distinction across…

Human-Computer Interaction · Computer Science 2026-02-19 Most. Sharmin Sultana Samu , Nafisa Khan , Kazi Toufique Elahi , Tasnuva Binte Rahman , Md. Rakibul Islam , Farig Sadeque

As reliance on AI systems for decision-making grows, it becomes critical to ensure that human users can appropriately balance trust in AI suggestions with their own judgment, especially in high-stakes domains like healthcare. However, human…

Human-Computer Interaction · Computer Science 2025-01-29 Zichen Chen , Yunhao Luo , Misha Sra

Human-AI collaboration increasingly drives decision-making across industries, from medical diagnosis to content moderation. While AI systems promise efficiency gains by providing automated suggestions for human review, these workflows can…

Human-Computer Interaction · Computer Science 2025-09-11 Jacob Beck , Stephanie Eckman , Christoph Kern , Frauke Kreuter

The rise of Artificial Intelligence (AI) will bring with it an ever-increasing willingness to cede decision-making to machines. But rather than just giving machines the power to make decisions that affect us, we need ways to work…

Computers and Society · Computer Science 2020-12-14 Elisa Bertino , Finale Doshi-Velez , Maria Gini , Daniel Lopresti , David Parkes

Collaboration with artificial intelligence (AI) has improved human decision-making across various domains by leveraging the complementary capabilities of humans and AI. Yet, humans systematically overrely on AI advice, even when their…

Human-Computer Interaction · Computer Science 2026-05-15 Joshua Holstein , Patrick Hemmer , Gerhard Satzger , Wei Sun

In AI-assisted decision-making, it is critical for human decision-makers to know when to trust AI and when to trust themselves. However, prior studies calibrated human trust only based on AI confidence indicating AI's correctness likelihood…

Human-Computer Interaction · Computer Science 2023-01-18 Shuai Ma , Ying Lei , Xinru Wang , Chengbo Zheng , Chuhan Shi , Ming Yin , Xiaojuan Ma

In decision support applications of AI, the AI algorithm's output is framed as a suggestion to a human user. The user may ignore this advice or take it into consideration to modify their decision. With the increasing prevalence of such…

Artificial Intelligence · Computer Science 2022-06-03 Kailas Vodrahalli , Roxana Daneshjou , Tobias Gerstenberg , James Zou

In AI-assisted decision-making, a central promise of having a human-in-the-loop is that they should be able to complement the AI system by overriding its wrong recommendations. In practice, however, we often see that humans cannot assess…

Human-Computer Interaction · Computer Science 2025-02-05 Jakob Schoeffer , Johannes Jakubik , Michael Voessing , Niklas Kuehl , Gerhard Satzger

The true potential of human-AI collaboration lies in exploiting the complementary capabilities of humans and AI to achieve a joint performance superior to that of the individual AI or human, i.e., to achieve complementary team performance…

Artificial Intelligence · Computer Science 2023-10-04 Max Schemmer , Andrea Bartos , Philipp Spitzer , Patrick Hemmer , Niklas Kühl , Jonas Liebschner , Gerhard Satzger

As artificial intelligence (AI) becomes increasingly integrated into workflows, humans must decide when to rely on AI advice. These decisions depend on general efficacy beliefs, i.e., humans' confidence in their own abilities and their…

Human-Computer Interaction · Computer Science 2026-03-12 Philipp Spitzer , Joshua Holstein

AI systems are assisting humans with increasingly diverse intellectual tasks but are still prone to mistakes. Humans are over-reliant on this assistance if they trust AI-generated advice, even though they would make a better decision on…

Computers and Society · Computer Science 2024-12-02 Rosco Hunter , Richard Moulange , Jamie Bernardi , Merlin Stein

Human-AI collaboration is increasingly relevant in consequential areas where AI recommendations support human discretion. However, human-AI teams' effectiveness, capability, and fairness highly depend on human perceptions of AI. Positive…

Human-Computer Interaction · Computer Science 2025-06-06 Domenique Zipperling , Luca Deck , Julia Lanzl , Niklas Kühl

With humans interacting with AI-based systems at an increasing rate, it is necessary to ensure the artificial systems are acting in a manner which reflects understanding of the human. In the case of humans and artificial AI agents operating…

Human-Computer Interaction · Computer Science 2023-02-03 Andrew Fuchs , Andrea Passarella , Marco Conti

Human-AI complementarity, the idea that combining human and AI judgments can outperform either alone, offers a promising pathway toward robust oversight of advanced AI systems. However, whether human-AI complementarity can be achieved on…

The promise of human-AI teaming lies in humans and AI working together to achieve performance levels neither could accomplish alone. Effective communication between AI and humans is crucial for teamwork, enabling users to efficiently…

Human-Computer Interaction · Computer Science 2025-08-13 Tina Behzad , Nikolos Gurney , Ning Wang , David V. Pynadath

Joint human-AI inference holds immense potential to improve outcomes in human-supervised robot missions. Current day missions are generally in the AI-assisted setting, where the human operator makes the final inference based on the AI…

Human-Computer Interaction · Computer Science 2025-08-06 Duc-An Nguyen , Clara Colombatto , Steve Fleming , Ingmar Posner , Nick Hawes , Raunak Bhattacharyya
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