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Large language models (LLMs) show promise in offering emotional support and generating empathetic responses for individuals in distress, but their ability to deliver culturally sensitive support remains underexplored due to a lack of…

Socially assistive robots (SARs) have shown great success in providing personalized cognitive-affective support for user populations with special needs such as older adults, children with autism spectrum disorder (ASD), and individuals with…

Human emotions are often not expressed directly, but regulated according to internal processes and social display rules. For affective computing systems, an understanding of how users regulate their emotions can be highly useful, for…

Large language models (LLMs) are increasingly used to model human social behavior, with recent research exploring their ability to simulate social dynamics. Here, we test whether LLMs mirror human behavior in social dilemmas, where…

In emotional support conversations, unclear intentions can lead supporters to employ inappropriate strategies, inadvertently imposing their expectations or solutions on the seeker. Clearly defined intentions are essential for guiding both…

Large Language Models (LLMs) have demonstrated remarkable abilities across numerous disciplines, primarily assessed through tasks in language generation, knowledge utilization, and complex reasoning. However, their alignment with human…

Large language models (LLMs) show promise in clinical decision support yet risk acquiescing to patient pressure for inappropriate care. We introduce SycoEval-EM, a multi-agent simulation framework evaluating LLM robustness through…

End-to-end Spoken Language Models (SLMs) hold great potential for paralinguistic perception, and numerous studies have aimed to enhance their capabilities, particularly for empathetic dialogue. However, current approaches largely depend on…

With the rapid advancement of Large Language Models (LLMs), recent studies have drawn attention to their potential for handling not only simple question-answer tasks but also more complex conversational abilities and performing human-like…

Evaluating Large Language Models (LLMs) for mental health support is challenging due to the emotionally and cognitively complex nature of therapeutic dialogue. Existing benchmarks are limited in scale, reliability, often relying on…

Large Language Models (LLMs) are becoming ubiquitous to create intelligent virtual assistants that assist users in interacting with a system, as exemplified in marketing. Although LLMs have been discussed in Modeling & Simulation (M&S), the…

Due to privacy concerns, open dialogue datasets for mental health are primarily generated through human or AI synthesis methods. However, the inherent implicit nature of psychological processes, particularly those of clients, poses…

Conversational recommender systems (CRSs) are improving rapidly, according to the standard recommendation accuracy metrics. However, it is essential to make sure that these systems are robust in interacting with users including regular and…

Sequential recommender systems (SRS) aim to predict users' subsequent choices based on their historical interactions and have found applications in diverse fields such as e-commerce and social media. However, in real-world systems, most…

Navigating certain communication situations can be challenging due to individuals' lack of skills and the interference of strong emotions. However, effective learning opportunities are rarely accessible. In this work, we conduct a…

Code review is a socio-technical practice, yet how software engineers engage in Large Language Model (LLM)-assisted code reviews compared to human peer-led reviews is less understood. We report a two-phase qualitative study with 20 software…

Large language models (LLMs) have demonstrated strong performance on coding tasks such as generation, completion and repair, but their ability to handle complex symbolic reasoning over code still remains underexplored. We introduce the task…

Effective emotional support hinges on understanding users' emotions and needs to provide meaningful comfort during multi-turn interactions. Large Language Models (LLMs) show great potential for expressing empathy; however, they often…

Depression is a prevalent mental health disorder that is difficult to detect early due to subjective symptom assessments. Recent advancements in large language models have offered efficient and cost-effective approaches for this objective.…

In psychological support and emotional companionship scenarios, the core limitation of large language models (LLMs) lies not merely in response quality, but in their reliance on local next-token prediction, which prevents them from…