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Related papers: Explanations as Dialogues: Toward Human-Centered C…

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The lack of explainability of a decision from an Artificial Intelligence (AI) based "black box" system/model, despite its superiority in many real-world applications, is a key stumbling block for adopting AI in many high stakes applications…

Artificial Intelligence · Computer Science 2021-01-26 Sheikh Rabiul Islam , William Eberle , Sheikh Khaled Ghafoor , Mohiuddin Ahmed

With the emergence of Artificial Intelligence (AI)-based decision-making, explanations help increase new technology adoption through enhanced trust and reliability. However, our experimental study challenges the notion that every user…

Human-Computer Interaction · Computer Science 2024-05-01 Sabid Bin Habib Pias , Alicia Freel , Timothy Trammel , Taslima Akter , Donald Williamson , Apu Kapadia

In this survey paper, we deep dive into the field of Explainable Artificial Intelligence (XAI). After introducing the scope of this paper, we start by discussing what an "explanation" really is. We then move on to discuss some of the…

Artificial Intelligence · Computer Science 2023-06-06 Clive Gomes , Lalitha Natraj , Shijun Liu , Anushka Datta

AI systems have seen significant adoption in various domains. At the same time, further adoption in some domains is hindered by inability to fully trust an AI system that it will not harm a human. Besides the concerns for fairness, privacy,…

Artificial Intelligence · Computer Science 2021-08-04 Amit Sheth , Manas Gaur , Kaushik Roy , Keyur Faldu

Providing meaningful and actionable explanations to end-users is a fundamental prerequisite for implementing explainable intelligent systems in the real world. Explainability is a situated interaction between a user and the AI system rather…

Artificial Intelligence · Computer Science 2021-06-04 Garrick Cabour , Andrés Morales , Élise Ledoux , Samuel Bassetto

Explainable artificial intelligence (XAI) aims to develop transparent explanatory approaches for "black-box" deep learning models. However,it remains difficult for existing methods to achieve the trade-off of the three key criteria in…

Computer Vision and Pattern Recognition · Computer Science 2023-12-27 Changqi Sun , Hao Xu , Yuntian Chen , Dongxiao Zhang

The new characteristics of AI technology have brought new challenges to the research and development of AI systems. AI technology has benefited humans, but if improperly developed, it will harm humans. At present, there is no systematic…

Human-Computer Interaction · Computer Science 2021-12-06 Wei Xu , Liezhong Ge , Zaifeng Gao

Conversational artificial intelligence (AI) is becoming an increasingly popular topic among industry and academia. With the fast development of neural network-based models, a lot of neural-based conversational AI system are developed. We…

Computation and Language · Computer Science 2022-04-22 Zijun Xue , Ruirui Li , Mingda Li

The problem of explaining inconsistency-tolerant reasoning in knowledge bases (KBs) is a prominent topic in Artificial Intelligence (AI). While there is some work on this problem, the explanations provided by existing approaches often lack…

Artificial Intelligence · Computer Science 2025-02-18 Loan Ho , Stefan Schlobach

Explainability remains a critical challenge in artificial intelligence (AI) systems, particularly in high stakes domains such as healthcare, finance, and decision support, where users must understand and trust automated reasoning.…

Human-Computer Interaction · Computer Science 2025-08-05 Rukshani Somarathna , Madhawa Perera , Tom Gedeon , Matt Adcock

Designing Conversational AI systems to support older adults requires these systems to explain their behavior in ways that align with older adults' preferences and context. While prior work has emphasized the importance of AI explainability…

Human-Computer Interaction · Computer Science 2026-03-03 Niharika Mathur , Tamara Zubatiy , Agata Rozga , Jodi Forlizzi , Elizabeth Mynatt

Conversational AI systems combine AI-based solutions with the flexibility of conversational interfaces. However, most existing testing solutions do not straightforwardly adapt to the characteristics of conversational interaction or to the…

Software Engineering · Computer Science 2026-02-04 Elena Masserini

We often use "explainable" Artificial Intelligence (XAI)" and "interpretable AI (IAI)" interchangeably when we apply various XAI tools for a given dataset to explain the reasons that underpin machine learning (ML) outputs. However, these…

Artificial Intelligence · Computer Science 2024-08-23 Caesar Wu , Rajkumar Buyya , Yuan Fang Li , Pascal Bouvry

As AI systems take on greater autonomy, a quiet anxiety has settled over the HCI community: human agency is eroding. Users no longer control execution, interfaces recede, and machines decide. We argue that this anxiety, while…

Human-Computer Interaction · Computer Science 2026-05-15 Mengke Wu , Mike Yao

There is an increasing consensus about the effectiveness of user-centred approaches in the explainable artificial intelligence (XAI) field. Indeed, the number and complexity of personalised and user-centred approaches to XAI have rapidly…

Artificial Intelligence · Computer Science 2023-12-12 Marco Matarese , Francesco Rea , Alessandra Sciutti

Conversational Artificial Intelligence (CAI) systems and Intelligent Personal Assistants (IPA), such as Alexa, Cortana, Google Home and Siri are becoming ubiquitous in our lives, including those of children, the implications of which is…

Human-Computer Interaction · Computer Science 2021-07-29 ennifer Chubba , Sondess Missaouib , Shauna Concannonc , Liam Maloneyb , James Alfred Walker

The increasing use of Machine Learning (ML) in sensitive domains such as healthcare, finance, and public policy has raised concerns about the transparency of automated decisions. Explainable AI (XAI) addresses this by clarifying how models…

Artificial Intelligence · Computer Science 2026-02-13 Natalia Abarca , Andrés Carvallo , Claudia López Moncada , Felipe Bravo-Marquez

Explainable AI (XAI) is a promising means of supporting human-AI collaborations for high-stakes visual detection tasks, such as damage detection tasks from satellite imageries, as fully-automated approaches are unlikely to be perfectly safe…

Human-Computer Interaction · Computer Science 2021-11-05 Donghoon Shin , Sachin Grover , Kenneth Holstein , Adam Perer

Public deliberation, as in open discussion of issues of public concern, often suffers from scattered and shallow discourse, poor sensemaking, and a disconnect from actionable policy outcomes. This paper introduces BCause, a discussion…

Human-Computer Interaction · Computer Science 2025-05-07 Lucas Anastasiou , Anna De Liddo

As autonomous technologies increasingly shape maritime operations, understanding why an AI system makes a decision becomes as crucial as what it decides. In complex and dynamic maritime environments, trust in AI depends not only on…

Artificial Intelligence · Computer Science 2025-09-19 Doreen Jirak , Pieter Maes , Armeen Saroukanoff , Dirk van Rooy
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