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Emotional Support Conversation requires not only affective expression but also grounded instrumental support to provide trustworthy guidance. However, existing ESC systems and benchmarks largely focus on affective support in text-only…

Artificial Intelligence · Computer Science 2026-05-11 Xingyu Sui , Yanyan Zhao , Yulin Hu , Jiahe Guo , Weixiang Zhao , Bing Qin

Effective long-term memory management is crucial for language models handling extended contexts. We introduce the Enhanced Ranked Memory Augmented Retrieval (ERMAR) framework, which dynamically ranks memory entries based on relevance.…

Information Retrieval · Computer Science 2026-05-19 Ghadir Alselwi , Hao Xue , Shoaib Jameel , Basem Suleiman , Flora D. Salim , Imran Razzak

Recent advances in Large Language Models (LLMs) have highlighted the need for robust, comprehensive, and challenging benchmarks. Yet, research on evaluating their Emotional Intelligence (EI) is considerably limited. Existing benchmarks have…

Computation and Language · Computer Science 2024-07-18 Sahand Sabour , Siyang Liu , Zheyuan Zhang , June M. Liu , Jinfeng Zhou , Alvionna S. Sunaryo , Juanzi Li , Tatia M. C. Lee , Rada Mihalcea , Minlie Huang

Memory systems address the challenge of context loss in Large Language Model during prolonged interactions. However, compared to human cognition, the efficacy of these systems in processing emotion-related information remains inconclusive.…

Computation and Language · Computer Science 2026-03-02 Peng Liu , Zhen Tao , Jihao Zhao , Ding Chen , Yansong Zhang , Cuiping Li , Zhiyu Li , Hong Chen

Empowering large language models with long-term memory is crucial for building agents that adapt to users' evolving needs. Existing evaluations of this capability typically interleave preference-related dialogues with irrelevant…

Artificial Intelligence · Computer Science 2026-05-19 Shuochen Liu , Junyi Zhu , Long Shu , Junda Lin , Yuhao Chen , Haotian Zhang , Chao Zhang , Derong Xu , Jia Li , Bo Tang , Zhiyu Li , Feiyu Xiong , Enhong Chen , Tong Xu

Augmented Reality (AR) systems are increasingly integrating foundation models, such as Multimodal Large Language Models (MLLMs), to provide more context-aware and adaptive user experiences. This integration has led to the development of AR…

Artificial Intelligence · Computer Science 2025-08-13 Dongwook Choi , Taeyoon Kwon , Dongil Yang , Hyojun Kim , Jinyoung Yeo

Large Language Models (LLMs) based agents excel at diverse tasks, yet they suffer from brittle procedural memory that is manually engineered or entangled in static parameters. In this work, we investigate strategies to endow agents with a…

Computation and Language · Computer Science 2026-04-16 Runnan Fang , Yuan Liang , Xiaobin Wang , Jialong Wu , Shuofei Qiao , Pengjun Xie , Fei Huang , Huajun Chen , Ningyu Zhang

Spoken Dialogue Models (SDMs) have advanced rapidly, yet their ability to sustain genuinely interactive multi-turn conversations remains underexplored, as most benchmarks focus on single-turn exchanges. We introduce Multi-Bench, the first…

Audio and Speech Processing · Electrical Eng. & Systems 2025-11-04 Yayue Deng , Guoqiang Hu , Haiyang Sun , Xiangyu Zhang , Haoyang Zhang , Fei Tian , Xuerui Yang , Gang Yu , Eng Siong Chng

Access to external knowledge is essential for many natural language processing tasks, such as question answering and dialogue. Existing methods often rely on a parametric model that stores knowledge in its parameters, or use a…

Computation and Language · Computer Science 2022-11-01 Yuxiang Wu , Yu Zhao , Baotian Hu , Pasquale Minervini , Pontus Stenetorp , Sebastian Riedel

Memory-augmented conversational agents enable personalized interactions using long-term user memory and have gained substantial traction. However, existing benchmarks primarily focus on whether agents can recall and apply user information,…

Computation and Language · Computer Science 2026-01-21 Yulin Hu , Zimo Long , Jiahe Guo , Xingyu Sui , Xing Fu , Weixiang Zhao , Yanyan Zhao , Bing Qin

Long-term memory is a critical capability for multimodal large language model (MLLM) agents, particularly in conversational settings where information accumulates and evolves over time. However, existing benchmarks either evaluate…

Computation and Language · Computer Science 2026-01-08 Yuanchen Bei , Tianxin Wei , Xuying Ning , Yanjun Zhao , Zhining Liu , Xiao Lin , Yada Zhu , Hendrik Hamann , Jingrui He , Hanghang Tong

How effectively can LLM-based AI assistants utilize their memory (context) to perform various tasks? Traditional data benchmarks, which are often manually crafted, suffer from several limitations: they are static, susceptible to…

Computation and Language · Computer Science 2025-06-10 Menglin Xia , Victor Ruehle , Saravan Rajmohan , Reza Shokri

Large language models (LLMs) increasingly serve as the central control unit of AI agents, yet current approaches remain limited in their ability to deliver personalized interactions. While Retrieval Augmented Generation enhances LLM…

Artificial Intelligence · Computer Science 2025-10-10 Rebecca Westhäußer , Wolfgang Minker , Sebatian Zepf

With generative AI advancing, empathy in human-AI interaction is essential. While prior work focuses on emotional reflection, emotional exploration, key to deeper engagement, remains overlooked. Existing LLMs rely on text which captures…

Audio and Speech Processing · Electrical Eng. & Systems 2026-02-12 Jing-Han Chen , Bo-Hao Su , Ya-Tse Wu , Chi-Chun Lee

Although Large Audio-Language Models (LALMs) have exhibited outstanding performance in auditory understanding, their performance in affective computing scenarios, particularly in emotion recognition, reasoning, and subtle sentiment…

Sound · Computer Science 2025-09-23 Pengcheng Li , Botao Zhao , Zuheng Kang , Junqing Peng , Xiaoyang Qu , Yayun He , Jianzong Wang

Technological advancements in web platforms allow people to express and share emotions towards textual write-ups written and shared by others. This brings about different interesting domains for analysis; emotion expressed by the writer and…

Computation and Language · Computer Science 2025-03-12 Anoop Kadan , Deepak P. , Manjary P. Gangan , Savitha Sam Abraham , Lajish V. L

Large Language Models (LLMs) are increasingly used as autonomous agents in complex, long-horizon applications, where effective memory is critical for sustained performance. Yet existing memory benchmarks are largely dialogue-centric, while…

Large Language Models (LLMs) have made significant progress in open-ended dialogue, yet their inability to retain and retrieve relevant information from long-term interactions limits their effectiveness in applications requiring sustained…

Empathetic and coherent responses are critical in auto-mated chatbot-facilitated psychotherapy. This study addresses the challenge of enhancing the emotional and contextual understanding of large language models (LLMs) in psychiatric…

Computation and Language · Computer Science 2025-03-12 Abdur Rasool , Muhammad Irfan Shahzad , Hafsa Aslam , Vincent Chan , Muhammad Ali Arshad

LLM-powered embodied agents have shown success on conventional object-rearrangement tasks, but providing personalized assistance that leverages user-specific knowledge from past interactions presents new challenges. We investigate these…

Computation and Language · Computer Science 2026-02-16 Taeyoon Kwon , Dongwook Choi , Hyojun Kim , Sunghwan Kim , Seungjun Moon , Beong-woo Kwak , Kuan-Hao Huang , Jinyoung Yeo