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Root Cause Analysis (RCA) of any service-disrupting incident is one of the most critical as well as complex tasks in IT processes, especially for cloud industry leaders like Salesforce. Typically RCA investigation leverages data-sources…

Information Retrieval · Computer Science 2022-04-26 Amrita Saha , Steven C. H. Hoi

Root cause analysis (RCA) in microservice systems is challenging, requiring on-call engineers to rapidly diagnose failures across heterogeneous telemetry such as metrics, logs, and traces. Traditional RCA methods often focus on single…

Artificial Intelligence · Computer Science 2025-08-19 Yifang Tian , Yaming Liu , Zichun Chong , Zihang Huang , Hans-Arno Jacobsen

Digital pathology has emerged as a transformative approach to tissue analysis, offering unprecedented opportunities for objective, quantitative assessment of histopathological features. However, the complexity of implementing artificial…

Quantitative Methods · Quantitative Biology 2025-09-17 Noor Shaker , Mohamed AbouZleikha , Nuha Shaker

The dynamics and complexity of cloud-native systems present significant challenges for Root Cause Analysis (RCA). While causality-based RCA methods have shown significant progress in recent years, their practical adoption is fundamentally…

Software Engineering · Computer Science 2026-03-03 Shuai Liang , Pengfei Chen , Bozhe Tian , Gou Tan , Maohong Xu , Youjun Qu , Yahui Zhao , Yiduo Shang , Chongkang Tan

This paper presents an operator-theoretic framework Linear Operator Causality Analysis (LOCA), for analysing causality in linearised dynamical systems, focusing here on fluid flows. We demonstrate that the matrix exponential of the…

Chaotic Dynamics · Physics 2025-07-15 Ankit Srivastava , Louis Cattafesta , Scott Dawson

To assist IT service developers and operators in managing their increasingly complex service landscapes, there is a growing effort to leverage artificial intelligence in operations. To speed up troubleshooting, log anomaly detection has…

Machine Learning · Computer Science 2024-05-24 Thorsten Wittkopp , Philipp Wiesner , Odej Kao

Causal inference holds immense value in fields such as healthcare, economics, and social sciences. However, traditional causal analysis workflows impose significant technical barriers, requiring researchers to possess dual backgrounds in…

Artificial Intelligence · Computer Science 2026-02-13 Jiawei Zhu , Wei Chen , Ruichu Cai

Automation and computer intelligence to support complex human decisions becomes essential to manage large and distributed systems in the Cloud and IoT era. Understanding the root cause of an observed symptom in a complex system has been a…

Artificial Intelligence · Computer Science 2017-07-04 Marc Solé , Victor Muntés-Mulero , Annie Ibrahim Rana , Giovani Estrada

Recent rapid advancements of machine learning have greatly enhanced the accuracy of prediction models, but most models remain "black boxes", making prediction error diagnosis challenging, especially with outliers. This lack of transparency…

Machine Learning · Statistics 2025-04-29 Hiroshi Yokoyama , Ryusei Shingaki , Kaneharu Nishino , Shohei Shimizu , Thong Pham

The complex dependencies and propagative faults inherent in microservices, characterized by a dense network of interconnected services, pose significant challenges in identifying the underlying causes of issues. Prompt identification and…

Software Engineering · Computer Science 2024-08-05 Tingting Wang , Guilin Qi

Fine-tuning large-scale pretrained models has led to tremendous progress in well-studied modalities such as vision and NLP. However, similar gains have not been observed in many other modalities due to a lack of relevant pretrained models.…

Machine Learning · Computer Science 2023-03-21 Junhong Shen , Liam Li , Lucio M. Dery , Corey Staten , Mikhail Khodak , Graham Neubig , Ameet Talwalkar

Root cause analysis is one of the most crucial operations in software reliability regarding system performance diagnostic. It aims to identify the root causes of system performance anomalies, allowing the resolution or the future prevention…

Software Engineering · Computer Science 2025-01-22 Andrea Tonon , Meng Zhang , Bora Caglayan , Fei Shen , Tong Gui , MingXue Wang , Rong Zhou

While test-time scaling has enabled large language models to solve highly difficult tasks, state-of-the-art results come at exorbitant compute costs. These inefficiencies can be attributed to the miscalibration of post-trained language…

Machine Learning · Computer Science 2026-04-02 Cai Zhou , Zekai Wang , Menghua Wu , Qianyu Julie Zhu , Flora C. Shi , Chenyu Wang , Ashia Wilson , Tommi Jaakkola , Stephen Bates

Business intelligence (BI) is any knowledge derived from existing data that may be strategically applied within a business. Data mining is a technique or method for extracting BI from data using statistical data modeling. Finding…

Artificial Intelligence · Computer Science 2022-11-15 Shubham Thakar , Dhananjay Kalbande

End-to-end approaches to autonomous driving commonly rely on expert demonstrations. Although humans are good drivers, they are not good coaches for end-to-end algorithms that demand dense on-policy supervision. On the contrary, automated…

Computer Vision and Pattern Recognition · Computer Science 2021-10-06 Zhejun Zhang , Alexander Liniger , Dengxin Dai , Fisher Yu , Luc Van Gool

We present Topology-Guided ORCA as an alternative simulator to replace ORCA for planning smooth multi-agent motions in environments with static obstacles. Despite the impressive performance in simulating multi-agent crowd motion in free…

Modern applications are built as large, distributed systems spanning numerous modules, teams, and data centers. Despite robust engineering and recovery strategies, failures and performance issues remain inevitable, risking significant…

ORCA (Shen et al., 2023) is a recent technique for cross-modal fine-tuning, i.e., applying pre-trained transformer models to modalities beyond their training data. The technique consists primarily of training an embedder and fine-tuning the…

Computation and Language · Computer Science 2024-03-21 Paloma García-de-Herreros , Vagrant Gautam , Philipp Slusallek , Dietrich Klakow , Marius Mosbach

Marine visual understanding is essential for monitoring and protecting marine ecosystems, enabling automatic and scalable biological surveys. However, progress is hindered by limited training data and the lack of a systematic task…

Computer Vision and Pattern Recognition · Computer Science 2025-12-25 Yuk-Kwan Wong , Haixin Liang , Zeyu Ma , Yiwei Chen , Ziqiang Zheng , Rinaldi Gotama , Pascal Sebastian , Lauren D. Sparks , Sai-Kit Yeung

Effective root cause analysis (RCA) is vital for swiftly restoring services, minimizing losses, and ensuring the smooth operation and management of complex systems. Previous data-driven RCA methods, particularly those employing causal…

Machine Learning · Computer Science 2024-02-07 Lecheng Zheng , Zhengzhang Chen , Jingrui He , Haifeng Chen