Related papers: AI Content Moderation in Therapy Conversations

As AI systems become more integrated into daily life, the need for safer and more reliable moderation has never been greater. Large Language Models (LLMs) have demonstrated remarkable capabilities, surpassing earlier models in complexity…

Large language models' (LLMs') outputs are shaped by opaque and frequently-changing company content moderation policies and practices. LLM moderation often takes the form of refusal; models' refusal to produce text about certain topics both…

As large language models (LLMs) become increasingly integrated into online platforms and digital communication spaces, their potential to influence public discourse - particularly in contentious areas like climate change - requires…

Recent advancements in large language models (LLMs) have significantly enhanced capabilities in natural language processing and artificial intelligence. These models, including GPT-3.5 and LLaMA-2, have revolutionized text generation,…

As large language models (LLMs) increasingly mediate emotionally sensitive conversations, especially in mental health contexts, their ability to recognize and respond to high-risk situations becomes a matter of public safety. This study…

Large language models (LLMs) are increasingly used for emotional support and mental health-related interactions outside clinical settings, yet little is known about how people evaluate and relate to these systems in everyday use. We analyze…

The growth of online platforms and user content requires strong content moderation systems that can handle complex inputs from various media types. While large language models (LLMs) are effective, their high computational cost and latency…

Large Language Models (LLMs) have demonstrated powerful capabilities that render them valuable in different applications, including conversational AI products. It is paramount to ensure the security and reliability of these products by…

Optimizing large language models (LLMs) for downstream use cases often involves the customization of pre-trained LLMs through further fine-tuning. Meta's open release of Llama models and OpenAI's APIs for fine-tuning GPT-3.5 Turbo on custom…

The integration of Large Language Models (LLMs) into chatbot-like search engines poses new challenges for governing, assessing, and scrutinizing the content output by these online entities, especially in light of the Digital Service Act…

The remarkable capabilities of Large Language Models (LLMs) make them increasingly compelling for adoption in real-world healthcare applications. However, the risks associated with using LLMs in medical applications have not been…

Humanitarian negotiations in conflict zones, called \emph{frontline negotiation}, are often highly adversarial, complex, and high-risk. Several best-practices have emerged over the years that help negotiators extract insights from large…

In recent years, Large Language Models (LLMs) have emerged as a transformative development in artificial intelligence (AI), drawing significant attention from industry and academia. Trained on vast datasets, these sophisticated AI systems…

Large Language Models (LLMs) are increasingly deployed as gateways to information, yet their content moderation practices remain underexplored. This work investigates the extent to which LLMs refuse to answer or omit information when…

Large language models (LLMs) are emerging as promising tools for mental health care, offering scalable support through their ability to generate human-like responses. However, the effectiveness of these models in clinical settings remains…

Recent advancements in large language models (LLMs) promise to expand mental health interventions by emulating therapeutic techniques, potentially easing barriers to care. Yet there is a lack of real-world empirical evidence evaluating the…

The prevalence of harmful content on social media platforms poses significant risks to users and society, necessitating more effective and scalable content moderation strategies. Current approaches rely on human moderators, supervised…

The rapid advancements in large language models (LLMs) have opened up new opportunities for transforming patient engagement in healthcare through conversational AI. This paper presents an overview of the current landscape of LLMs in…

Recent advancements in Large Language Models (LLMs) have showcased remarkable capabilities across various tasks in different domains. However, the emergence of biases and the potential for generating harmful content in LLMs, particularly…

Large Language Models (LLMs) are increasingly being used to autonomously evaluate the quality of content in communication systems, e.g., to assess responses in telecom customer support chatbots. However, the impartiality of these AI…