Related papers: Clarification Is Not Enough: Post-Clarification An…
Despite recent progress on conversational systems, they still do not perform smoothly and coherently when faced with ambiguous requests. When questions are unclear, conversational systems should have the ability to ask clarifying questions,…
Large language models (LLMs) often respond even when prompts omit critical details or include misleading information, leading to hallucinations or reinforced misconceptions. We study how to evaluate and improve LLMs' ability to decide when…
Users often have trouble formulating their information needs into words on the first try when searching online. This can lead to frustration, as they may have to reformulate their queries when retrieved information is not relevant. This can…
The increasingly widespread application of AI models motivates increased demand for explanations from a variety of stakeholders. However, this demand is ambiguous because there are many types of 'explanation' with different evaluative…
When faced with a polar question, speakers often provide overinformative answers going beyond a simple "yes" or "no". But what principles guide the selection of additional information? In this paper, we provide experimental evidence from…
Multi-Span Question Answering (MSQA) requires models to extract one or multiple answer spans from a given context to answer a question. Prior work mainly focuses on designing specific methods or applying heuristic strategies to encourage…
The ubiquity of machine learning based predictive models in modern society naturally leads people to ask how trustworthy those models are? In predictive modeling, it is quite common to induce a trade-off between accuracy and…
Long-horizon AI agents execute complex workflows spanning hundreds of sequential actions, yet a single wrong assumption early on can cascade into irreversible errors. When instructions are incomplete, the agent must decide not only whether…
Resolving ambiguities through interaction is a hallmark of natural language, and modeling this behavior is a core challenge in crafting AI assistants. In this work, we study such behavior in LMs by proposing a task-agnostic framework for…
Machines are being increasingly used in decision-making processes, resulting in the realization that decisions need explanations. Unfortunately, an increasing number of these deployed models are of a 'black-box' nature where the reasoning…
Machine learning models in safety-critical settings like healthcare are often blackboxes: they contain a large number of parameters which are not transparent to users. Post-hoc explainability methods where a simple, human-interpretable…
Can competition among misaligned AI providers yield aligned outcomes for a diverse population of users, and what role does model personalization play? We study a setting where multiple competing AI providers interact with multiple users who…
Ambiguous questions persist in open-domain question answering, because formulating a precise question with a unique answer is often challenging. Previously, Min et al. (2020) have tackled this issue by generating disambiguated questions for…
We observe that current conversational language models often waver in their judgments when faced with follow-up questions, even if the original judgment was correct. This wavering presents a significant challenge for generating reliable…
Human knowledge is collectively encoded in the roughly 6500 languages spoken around the world, but it is not distributed equally across languages. Hence, for information-seeking question answering (QA) systems to adequately serve speakers…
Resolving knowledge conflicts is a crucial challenge in Question Answering (QA) tasks, as the internet contains numerous conflicting facts and opinions. While some research has made progress in tackling ambiguous settings where multiple…
Positional bias in binary question answering occurs when a model systematically favors one choice over another based solely on the ordering of presented options. In this study, we quantify and analyze positional bias across five large…
Pluralistic alignment is concerned with ensuring that an AI system's objectives and behaviors are in harmony with the diversity of human values and perspectives. In this paper we study the notion of pluralistic alignment in the context of…
Ambiguous questions are a challenge for Question Answering models, as they require answers that cover multiple interpretations of the original query. To this end, these models are required to generate long-form answers that often combine…
Post-hoc explanations are widely used to justify, contest, and review automated decisions in high-stakes domains such as lending, employment, and healthcare. Among these methods, SHAP is often treated as providing a reliable account of…