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Artificial intelligence improves enterprise decision-making by accelerating data analysis, reducing human error, and supporting evidence-based choices. A quantitative survey of 92 companies across multiple industries examines how AI…

As industry reports claim agentic AI systems deliver double-digit productivity gains and multi-trillion dollar economic potential, the validity of these claims has become critical for investment decisions, regulatory policy, and responsible…

Computers and Society · Computer Science 2025-10-03 Kiana Jafari Meimandi , Gabriela Aránguiz-Dias , Grace Ra Kim , Lana Saadeddin , Allie Griffith , Mykel J. Kochenderfer

In this paper we present an analysis of technological and psychological factors of applying artificial intelligence (AI) at the work place. We do so for a number of twelve application cases in the context of a project where AI is integrated…

Human-Computer Interaction · Computer Science 2025-09-04 Stefan Schiffer , Anna Milena Rothermel , Alexander Ferrein , Astrid Rosenthal-von der Pütten

Large and ever-evolving technology companies continue to invest more time and resources to incorporate responsible Artificial Intelligence (AI) into production-ready systems to increase algorithmic accountability. This paper examines and…

Computers and Society · Computer Science 2021-03-04 Bogdana Rakova , Jingying Yang , Henriette Cramer , Rumman Chowdhury

As artificial intelligence (AI) tools become increasingly embedded in software development workflows, questions persist about their true impact on developer productivity and experience. This paper presents findings from a mixed-methods…

Human-Computer Interaction · Computer Science 2025-08-04 Brian Houck , Travis Lowdermilk , Cody Beyer , Steven Clarke , Ben Hanrahan

Experimental evidence confirms that AI tools raise worker productivity, but also that sustained use can erode the expertise on which those gains depend. We develop a dynamic model in which a decision-maker chooses AI usage intensity for a…

Human-Computer Interaction · Computer Science 2026-05-22 Michael Caosun , Sinan Aral

Generative Artificial Intelligence (AI) tools are rapidly adopted in the workplace and in education, yet the empirical evidence on AI's impact remains mixed. We propose a model of human-AI interaction to better understand and analyze…

Computer Science and Game Theory · Computer Science 2026-05-13 Ali Aouad , Thodoris Lykouris , Huiying Zhong

Recent developments in Artificial Intelligence (AI) have fueled the emergence of human-AI collaboration, a setting where AI is a coequal partner. Especially in clinical decision-making, it has the potential to improve treatment quality by…

Human-Computer Interaction · Computer Science 2022-04-21 Patrick Hemmer , Max Schemmer , Lara Riefle , Nico Rosellen , Michael Vössing , Niklas Kühl

Quantifying the workplace productivity effects of Generative Artificial Intelligence is now central to economics, management, and public policy. The deployment of AI tools in customer service, writing, software development, and consulting…

Computers and Society · Computer Science 2026-05-27 Silvia Bartolucci , Pierpaolo Vivo

Despite AI's promise for addressing global challenges, empirical understanding of AI adoption in mission-driven organizations (MDOs) remains limited. While research emphasizes individual applications or ethical principles, little is known…

Organizations increasingly adopt AI technologies to accelerate their performance and capacity to adapt to market dynamics. This study examines how organizations implement AI in experimental methodologies such as growth hacking, lean…

Computers and Society · Computer Science 2026-03-24 Parisa Omidmand , Saeid Ataei

This paper proposes a novel productivity estimation model to evaluate the effects of adopting Artificial Intelligence (AI) components in a production chain. Our model provides evidence to address the "AI's" Solow's Paradox. We provide (i)…

Artificial Intelligence · Computer Science 2022-10-11 Mauricio Jacobo-Romero , Danilo S. Carvalho , André Freitas

In recent years, there has been a growing recognition of the need to incorporate lay-people's input into the governance and acceptability assessment of AI usage. However, how and why people judge acceptability of different AI use cases…

Computers and Society · Computer Science 2025-06-02 Jimin Mun , Wei Bin Au Yeong , Wesley Hanwen Deng , Jana Schaich Borg , Maarten Sap

Forecasting corporate financial distress increasingly requires capturing firms' adoption of transformative technologies such as artificial intelligence, yet model performance remains vulnerable to temporal distribution shifts as these…

General Economics · Economics 2026-04-07 Frederik Rech , Hussam Musa , Martin Šebeňa , Siele Jean Tuo

This study investigates the effects of artificial intelligence (AI) adoption in organizations. We ask: First, how should a principal optimally deploy limited AI resources to replace workers in a team? Second, in a sequential workflow, which…

Theoretical Economics · Economics 2026-05-25 Xienan Cheng , Mustafa Dogan , Pinar Yildirim

This work examines how AI, especially agentic systems, is being adopted in engineering and manufacturing workflows, what value it provides today, and what is needed for broader deployment. This is an exploratory and qualitative…

Computers and Society · Computer Science 2026-04-14 Kristen M. Edwards , Maxwell Bauer , Claire Jacquillat , A. John Hart , Faez Ahmed

Generative AI is altering work processes, task composition, and organizational design, yet its effects on employment and the macroeconomy remain unresolved. In this review, we synthesize theory and empirical evidence at three levels. First,…

General Economics · Economics 2025-09-22 R. Maria del Rio-Chanona , Ekkehard Ernst , Rossana Merola , Daniel Samaan , Ole Teutloff

While AI is often introduced into organizations to drive innovation and efficiency, many adoption efforts fail as workers resist and struggle to integrate these systems. These failures point to a deeper issue: workers, the very people…

Artificial Intelligence · Computer Science 2026-05-06 Christine P. Lee , Min Kyung Lee , Bilge Mutlu

Media hype and technological breakthroughs are fuelling the race to adopt Artificial Intelligence amongst the business community, but is there evidence to suggest this will increase productivity? This paper uses 2015-2019 microdata from the…

General Economics · Economics 2023-10-12 Sam Hainsworth

Concerns about how workers are perceived can deter effective collaboration with artificial intelligence (AI). In a field experiment on a large online labor market, I hired 450 U.S.-based remote workers to complete an image-categorization…

General Economics · Economics 2025-11-25 David Almog
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