English
Related papers

Related papers: Emotional intelligence in large language models is…

200 papers

Effective and safe human-machine collaboration requires the regulated and meaningful exchange of emotions between humans and artificial intelligence (AI). Current AI systems based on large language models (LLMs) can provide feedback that…

Computation and Language · Computer Science 2025-06-18 Xiuwen Wu , Hao Wang , Zhiang Yan , Xiaohan Tang , Pengfei Xu , Wai-Ting Siok , Ping Li , Jia-Hong Gao , Bingjiang Lyu , Lang Qin

Supportive conversation depends on skills that go beyond language fluency, including reading emotions, adjusting tone, and navigating moments of resistance, frustration, or distress. Despite rapid progress in language models, we still lack…

Computation and Language · Computer Science 2026-02-26 Laya Iyer , Kriti Aggarwal , Sanmi Koyejo , Gail Heyman , Desmond C. Ong , Subhabrata Mukherjee

Sentiment analysis and emotion detection are important research topics in natural language processing (NLP) and benefit many downstream tasks. With the widespread application of LLMs, researchers have started exploring the application of…

Computation and Language · Computer Science 2024-08-27 Zhiwei Liu , Kailai Yang , Tianlin Zhang , Qianqian Xie , Sophia Ananiadou

In this paper, we develop the position that current frameworks for evaluating emotional intelligence (EI) in artificial intelligence (AI) systems need refinement because they do not adequately or comprehensively measure the various aspects…

Artificial Intelligence · Computer Science 2025-12-30 Max Parks , Kheli Atluru , Meera Vinod , Mike Kuniavsky , Jud Brewer , Sean White , Sarah Adler , Wendy Ju

Emotional support is a core capability in human-AI interaction, with applications including psychological counseling, role play, and companionship. However, existing evaluations of large language models (LLMs) often rely on short, static…

Computation and Language · Computer Science 2025-11-13 Zhouxing Tan , Ruochong Xiong , Yulong Wan , Jinlong Ma , Hanlin Xue , Qichun Deng , Haifeng Jing , Zhengtong Zhang , Depei Liu , Shiyuan Luo , Junfei Liu

Evaluating Large Language Models' (LLMs) anthropomorphic capabilities has become increasingly important in contemporary discourse. Utilizing the emotion appraisal theory from psychology, we propose to evaluate the empathy ability of LLMs,…

Computation and Language · Computer Science 2024-10-08 Jen-tse Huang , Man Ho Lam , Eric John Li , Shujie Ren , Wenxuan Wang , Wenxiang Jiao , Zhaopeng Tu , Michael R. Lyu

This work investigates how large language models (LLMs) internally represent emotion by analyzing the geometry of their hidden-state space. The paper identifies a low-dimensional emotional manifold and shows that emotional representations…

Computation and Language · Computer Science 2026-02-02 Benjamin Reichman , Adar Avsian , Larry Heck

Multimodal emotion understanding requires effective integration of text, audio, and visual modalities for both discrete emotion recognition and continuous sentiment analysis. We present EGMF, a unified framework combining expert-guided…

Computation and Language · Computer Science 2026-01-13 Jiaqi Qiao , Xiujuan Xu , Xinran Li , Yu Liu

Understanding emotions is fundamental to human interaction and experience. Humans easily infer emotions from situations or facial expressions, situations from emotions, and do a variety of other affective cognition. How adept is modern AI…

Computation and Language · Computer Science 2026-02-18 Kanishk Gandhi , Zoe Lynch , Jan-Philipp Fränken , Kayla Patterson , Sharon Wambu , Tobias Gerstenberg , Desmond C. Ong , Noah D. Goodman

Facial Emotion Analysis (FEA) plays a crucial role in visual affective computing, aiming to infer a person's emotional state based on facial data. Scientifically, facial expressions (FEs) result from the coordinated movement of facial…

Computer Vision and Pattern Recognition · Computer Science 2025-05-20 Zhuozhao Hu , Kaishen Yuan , Xin Liu , Zitong Yu , Yuan Zong , Jingang Shi , Huanjing Yue , Jingyu Yang

Large language models (LLMs) are increasingly used in emotionally sensitive human-AI applications, yet little is known about how emotion recognition is internally represented. In this work, we investigate the internal mechanisms of emotion…

Computation and Language · Computer Science 2026-04-29 Bangzhao Shu , Arinjay Singh , Mai ElSherief

The development of agents with emotional intelligence is becoming increasingly vital due to their significant role in human-computer interaction and the growing integration of computer systems across various sectors of society. Affective…

Human-Computer Interaction · Computer Science 2026-05-05 Raziyeh Zall , Alireza Kheyrkhah , Erik Cambria , Zahra Naseri , M. Reza Kangavari

Emotion understanding is a core capability for LLMs to interact effectively with humans, yet existing evaluation paradigms rely on discrete emotion label prediction and fail to capture the cognitive processes underlying emotion generation.…

Artificial Intelligence · Computer Science 2026-05-19 Zhaoyue Sun , Hainiu Xu , Andero Uusberg , James J. Gross , Petr Slovak , Yulan He

Effective human-AI interaction relies on AI's ability to accurately perceive and interpret human emotions. Current benchmarks for vision and vision-language models are severely limited, offering a narrow emotional spectrum that overlooks…

Computer Vision and Pattern Recognition · Computer Science 2025-05-28 Christoph Schuhmann , Robert Kaczmarczyk , Gollam Rabby , Felix Friedrich , Maurice Kraus , Krishna Kalyan , Kourosh Nadi , Huu Nguyen , Kristian Kersting , Sören Auer

The use of large language models (LLMs) for Mental Health Question Answering (MHQA) offers a promising way to alleviate shortages in mental health resources. However, prior work has mainly relied on Cognitive Behavioral Therapy (CBT) and…

Computation and Language · Computer Science 2026-03-10 Lanqing Du , Yunong Li , YuJie Long , Shihong Chen

Emotional intelligence in conversational AI is crucial across domains like human-computer interaction. While numerous models have been developed, they often overlook the complexity and ambiguity inherent in human emotions. In the era of…

Sound · Computer Science 2025-05-27 Jule Valendo Halim , Siyi Wang , Hong Jia , Ting Dang

Understanding emotions in natural language is inherently a multi-dimensional reasoning problem, where multiple affective signals interact through context, interpersonal relations, and situational cues. However, most existing emotion…

Computation and Language · Computer Science 2026-04-02 Hemanth Kotaprolu , Kishan Maharaj , Raey Zhao , Abhijit Mishra , Pushpak Bhattacharyya

Logical fallacies are common in public communication and can mislead audiences; fallacious arguments may still appear convincing despite lacking soundness, because convincingness is inherently subjective. We present the first computational…

Computation and Language · Computer Science 2026-03-24 Yanran Chen , Lynn Greschner , Roman Klinger , Michael Klenk , Steffen Eger

The increasing demand for mental health services has highlighted the need for innovative solutions, particularly in the realm of psychological conversational AI, where the availability of sensitive data is scarce. In this work, we explored…

Human-Computer Interaction · Computer Science 2024-12-31 Alessandro De Grandi , Federico Ravenda , Andrea Raballo , Fabio Crestani

This paper argues that Large Language Models (LLMs) should incorporate explicit mechanisms for human empathy. As LLMs become increasingly deployed in high-stakes human-centered settings, their success depends not only on correctness or…

Computation and Language · Computer Science 2026-04-14 Xiaoxing You , Qiang Huang , Jun Yu