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Related papers: Unlocking Proactivity in Task-Oriented Dialogue

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In task-oriented dialogs (TOD), reinforcement learning (RL) algorithms train a model to directly optimize response for task-related metrics. However, RL needs to perform exploration, which can be time-consuming due to the slow…

Computation and Language · Computer Science 2023-10-23 Xiao Yu , Qingyang Wu , Kun Qian , Zhou Yu

Existing dynamic Theory of Mind (ToM) benchmarks mostly place language models in a passive role: the model reads a sequence of connected scenarios and reports what people believe, feel, intend, and do as these states change. In real social…

Artificial Intelligence · Computer Science 2026-01-28 Zhichao Liang , Satoshi Nakamura

Recent advances in task-oriented dialogue (TOD) systems, driven by large language models (LLMs) with extensive API and tool integration, have enabled conversational agents to coordinate interleaved goals, maintain long-horizon context, and…

Computation and Language · Computer Science 2026-02-02 Yifei Zhang , Hooshang Nayyeri , Rinat Khaziev , Emine Yilmaz , Gokhan Tur , Dilek Hakkani-Tür , Hari Thadakamalla

Conversations with LMs involve two participants: a human user leading the conversation, and an LM assistant responding to the user's request. To satisfy this specific role, LMs are post-trained to be helpful assistants -- optimized to…

Computation and Language · Computer Science 2026-03-24 Tarek Naous , Philippe Laban , Wei Xu , Jennifer Neville

We propose MADS (Multi-Agent Dialogue Simulation), a scalable framework for generating persuasive multi-turn dialogues via agent self-play. MADS employs three coordinated agents: User Agents designed to simulate diverse persona-driven…

Computation and Language · Computer Science 2025-10-14 Mingjin Li , Yu Liu , Huayi Liu , Xiang Ye , Chao Jiang , Hongguang Zhang , Yu Ruan

Turn-taking is a fundamental aspect of human communication where speakers convey their intention to either hold, or yield, their turn through prosodic cues. Using the recently proposed Voice Activity Projection model, we propose an…

Audio and Speech Processing · Electrical Eng. & Systems 2023-05-30 Erik Ekstedt , Siyang Wang , Éva Székely , Joakim Gustafson , Gabriel Skantze

User simulators serve as the critical interactive environment for agent post-training, and an ideal user simulator generalizes across domains and proactively engages in negotiation by challenging or bargaining. However, current methods…

Computation and Language · Computer Science 2026-01-15 Feng Zhang , Shijia Li , Chunmao Zhang , Zhanyu Ma , Jun Xu , Jiuchong Gao , Jinghua Hao , Renqing He , Jingwen Xu , Han Liu

End-to-end task-oriented dialogue (TOD) systems have achieved promising performance by leveraging sophisticated natural language understanding and natural language generation capabilities of pre-trained models. This work enables the TOD…

Computation and Language · Computer Science 2023-08-17 Jianguo Zhang , Stephen Roller , Kun Qian , Zhiwei Liu , Rui Meng , Shelby Heinecke , Huan Wang , Silvio Savarese , Caiming Xiong

Task-oriented dialogue systems are essential for applications ranging from customer service to personal assistants and are widely used across various industries. However, developing effective multi-domain systems remains a significant…

Computation and Language · Computer Science 2024-11-04 Aman Gupta , Anirudh Ravichandran , Ziji Zhang , Swair Shah , Anurag Beniwal , Narayanan Sadagopan

Smart assistants increasingly act proactively, yet mistimed or intrusive behavior often causes users to lose trust and disable these features. Learning user preferences for proactive assistance is difficult because real-world studies are…

Human-Computer Interaction · Computer Science 2026-02-05 Ziyi Xuan , Yiwen Wu , Zhaoyang Yan , Vinod Namboodiri , Yu Yang

Existing benchmarks that assess Language Models (LMs) as Language Agents (LAs) for tool use primarily focus on stateless, single-turn interactions or partial evaluations, such as tool selection in a single turn, overlooking the inherent…

Computation and Language · Computer Science 2025-05-20 Hongru Wang , Wenyu Huang , Yufei Wang , Yuanhao Xi , Jianqiao Lu , Huan Zhang , Nan Hu , Zeming Liu , Jeff Z. Pan , Kam-Fai Wong

Recent reinforcement learning algorithms for task-oriented dialogue system absorbs a lot of interest. However, an unavoidable obstacle for training such algorithms is that annotated dialogue corpora are often unavailable. One of the popular…

Computation and Language · Computer Science 2019-09-11 Yutai Hou , Meng Fang , Wanxiang Che , Ting Liu

Using robots in educational contexts has already shown to be beneficial for a student's learning and social behaviour. For levitating them to the next level of providing more effective and human-like tutoring, the ability to adapt to the…

Robotics · Computer Science 2022-12-21 Matthias Kraus , Diana Betancourt , Wolfgang Minker

Emotions are indispensable in human communication, but are often overlooked in task-oriented dialogue (ToD) modelling, where the task success is the primary focus. While existing works have explored user emotions or similar concepts in some…

Proactive dialogue systems, related to a wide range of real-world conversational applications, equip the conversational agent with the capability of leading the conversation direction towards achieving pre-defined targets or fulfilling…

Computation and Language · Computer Science 2023-05-10 Yang Deng , Wenqiang Lei , Wai Lam , Tat-Seng Chua

Task-oriented dialogue (TOD) systems function as digital assistants, guiding users through various tasks such as booking flights or finding restaurants. Existing toolkits for building TOD systems often fall short of in delivering…

Large Language Models have demonstrated remarkable capabilities in open-domain dialogues. However, current methods exhibit suboptimal performance in service dialogues, as they rely on noisy, low-quality human conversation data. This…

Computation and Language · Computer Science 2026-05-06 Yuqin Dai , Ning Gao , Wei Zhang , Jie Wang , Zichen Luo , Jinpeng Wang , Yujie Wang , Ruiyuan Wu , Chaozheng Wang

Open-domain dialogue systems aim to generate natural and engaging conversations, providing significant practical value in real applications such as social robotics and personal assistants. The advent of large language models (LLMs) has…

Artificial Intelligence · Computer Science 2025-05-20 Yufeng Wang , Jinwu Hu , Ziteng Huang , Kunyang Lin , Zitian Zhang , Peihao Chen , Yu Hu , Qianyue Wang , Zhuliang Yu , Bin Sun , Xiaofen Xing , Qingfang Zheng , Mingkui Tan

Large Language Models (LLMs) have become a popular interface for human-AI interaction, supporting information seeking and task assistance through natural, multi-turn dialogue. To respond to users within multi-turn dialogues, the…

Computation and Language · Computer Science 2026-04-16 Fengran Mo , Yifan Gao , Sha Li , Hansi Zeng , Xin Liu , Zhaoxuan Tan , Xian Li , Jianshu Chen , Dakuo Wang , Meng Jiang

Proactive large language model (LLM) agents aim to actively plan, query, and interact over multiple turns, enabling efficient task completion beyond passive instruction following and making them essential for real-world, user-centric…

Artificial Intelligence · Computer Science 2026-02-13 Yihang Yao , Zhepeng Cen , Haohong Lin , Shiqi Liu , Zuxin Liu , Jiacheng Zhu , Zhang-Wei Hong , Laixi Shi , Ding Zhao
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