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Generative AI, i.e., the group of technologies that automatically generate visual or written content based on text prompts, has undergone a leap in complexity and become widely available within just a few years. Such technologies…
Generative Artificial Intelligence (Generative AI) holds significant promise in reshaping interactive systems design, yet its potential across the four key phases of human-centered design remains underexplored. This article addresses this…
Designing Conversational AI systems to support older adults requires more than usability and reliability, it also necessitates robustness in handling conversational breakdowns. In this study, we investigate how older adults navigate and…
Conversational AI agents are commonly applied within single-user, turn-taking scenarios. The interaction mechanics of these scenarios are trivial: when the user enters a message, the AI agent produces a response. However, the interaction…
As Artificial Intelligence (AI) technology becomes more and more prevalent, it becomes increasingly important to explore how we as humans interact with AI. The Human-AI Interaction (HAI) sub-field has emerged from the Human-Computer…
Generative AI (GenAI) offers new opportunities for customer support in online travel agencies, yet little is known about how its design influences user engagement, purchase behavior, and user experience. We report results from a randomized…
Older adults often experience increased difficulty in decision making due to age-related declines particularly in contexts that require information search or the generation of alternatives from memory. This study examined whether using…
AI companions enable deep emotional relationships by engaging a user's sense of identity, but they also pose risks like unhealthy emotional dependence. Mitigating these risks requires first understanding the underlying process of identity…
Human emotions are essentially molded by lived experiences, from which we construct personalised meaning. The engagement in such meaning-making process has been practiced as an intervention in various psychotherapies to promote wellness.…
The rise of generative AI presents new opportunities for the understanding and practice of self-care through its capability to generate varied content, including self-care suggestions via text and images, and engage in dialogue with users…
As large language models (LLMs) enter the mainstream, aligning them to foster constructive dialogue rather than exacerbate societal divisions is critical. Using an individualized and multicultural alignment dataset of over 7,500…
Recent advances in generative AI technologies like large language models raise both excitement and concerns about the future of human-AI co-creation in writing. To unpack people's attitude towards and experience with generative AI-powered…
Neural language models have the potential to support human writing. However, questions remain on their integration and influence on writing and output. To address this, we designed and compared two user interfaces for writing with AI on…
The experience and adoption of conversational search is tied to the accuracy and completeness of users' mental models -- their internal frameworks for understanding and predicting system behaviour. Thus, understanding these models can…
As designers become familiar with Generative AI, a new concept is emerging: Agentic AI. While generative AI produces output in response to prompts, agentic AI systems promise to perform mundane tasks autonomously, potentially freeing…
There is a growing recognition that artists use valuable ways to understand and work with cognitive and perceptual mechanisms to convey desired experiences and narrative in their created artworks (DiPaola et al., 2010; Zeki, 2001). This…
Generative user interfaces (UIs) create new opportunities to adapt interfaces to individual users on demand, but personalization remains difficult because desirable UI properties are subjective, hard to articulate, and costly to infer from…
The increasing use of Generative Artificial Intelligence (GAI) tools in education highlights the need to understand their influence on individuals' thinking processes and agency. This research explored 20 university students' interaction…
Generative AI (genAI) is increasingly being integrated into children's everyday lives, not only through screens but also through so-called "screen-free" AI toys. These toys can simulate emotions, personalize responses, and recall prior…
The widespread use of generative AI has led to multiple applications of AI-generated text and media to potentially enhance learning outcomes. However, there are a limited number of well-designed experimental studies investigating the impact…