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Agentic benchmarks increasingly rely on LLM-simulated users to scalably evaluate agent performance, yet the robustness, validity, and fairness of this approach remain unexamined. Through a user study with participants across the United…

Human-Computer Interaction · Computer Science 2026-01-29 Preethi Seshadri , Samuel Cahyawijaya , Ayomide Odumakinde , Sameer Singh , Seraphina Goldfarb-Tarrant

Fulfilling user needs through Large Language Model multi-turn, multi-step tool-use is rarely a straightforward process. Real user interactions are inherently wild, being intricate, messy, and flexible. We identify three key challenges from…

Human-Computer Interaction · Computer Science 2026-04-09 Peijie Yu , Wei Liu , Yifan Yang , Jinjian Li , Zelong Zhang , Xiao Feng , Feng Zhang

Conversational recommender systems (CRS) enhance user experience through multi-turn interactions, yet evaluating CRS remains challenging. User simulators can provide comprehensive evaluations through interactions with CRS, but building…

Human-Computer Interaction · Computer Science 2025-08-01 Luyu Chen , Quanyu Dai , Zeyu Zhang , Xueyang Feng , Mingyu Zhang , Pengcheng Tang , Xu Chen , Yue Zhu , Zhenhua Dong

We present SalesSim, a framework and testbed for evaluating the ability of Multimodal Large Language Models (MLLMs) to simulate realistic, persona-driven customer behavior in multi-turn, multi-modal, tool-augmented online retail…

Computation and Language · Computer Science 2026-05-12 Yada Pruksachatkun , Elaine Wan , Lyanna Chen , Kai-Wei Chang , Chien-Sheng Wu

Embodied agents designed to assist users with tasks must engage in natural language interactions, interpret instructions, execute actions, and communicate effectively to resolve issues. However, collecting large-scale, diverse datasets of…

Computation and Language · Computer Science 2024-11-01 Daniel Philipov , Vardhan Dongre , Gokhan Tur , Dilek Hakkani-Tür

Large language models (LLMs) are increasingly used in interactive applications, and human evaluation remains the gold standard for assessing their performance in multi-turn conversations. Since human studies are costly, time-consuming, and…

Computation and Language · Computer Science 2025-10-10 Yao Dou , Michel Galley , Baolin Peng , Chris Kedzie , Weixin Cai , Alan Ritter , Chris Quirk , Wei Xu , Jianfeng Gao

Agent-Based Modelling (ABM) has emerged as an essential tool for simulating social networks, encompassing diverse phenomena such as information dissemination, influence dynamics, and community formation. However, manually configuring varied…

Large Language Model (LLM) personas with explicit specifications of attributes, background, and behavioural tendencies are increasingly used to simulate human conversations for tasks such as user modeling, social reasoning, and behavioural…

Computation and Language · Computer Science 2026-03-04 Eliseo Bao , Anxo Perez , Xi Wang , Javier Parapar

Large Language Model (LLM) agents have been increasingly adopted as simulation tools to model humans in social science and role-playing applications. However, one fundamental question remains: can LLM agents really simulate human behavior?…

Artificial Intelligence · Computer Science 2024-11-04 Chengxing Xie , Canyu Chen , Feiran Jia , Ziyu Ye , Shiyang Lai , Kai Shu , Jindong Gu , Adel Bibi , Ziniu Hu , David Jurgens , James Evans , Philip Torr , Bernard Ghanem , Guohao Li

In recent years, AI has demonstrated remarkable capabilities in simulating human behaviors, particularly those implemented with large language models (LLMs). However, due to the lack of systematic evaluation of LLMs' simulated behaviors,…

Computation and Language · Computer Science 2024-06-18 Yang Xiao , Yi Cheng , Jinlan Fu , Jiashuo Wang , Wenjie Li , Pengfei Liu

The impressive capabilities of Large Language Models (LLMs) raise the possibility that synthetic agents can serve as substitutes for real participants in human-subject research. To evaluate this claim, prior research has largely focused on…

Artificial Intelligence · Computer Science 2026-05-11 James Mooney , Josef Woldense , Zheng Robert Jia , Shirley Anugrah Hayati , My Ha Nguyen , Vipul Raheja , Dongyeop Kang

Simulating nuanced user experiences within complex interactive search systems poses distinct challenge for traditional methodologies, which often rely on static user proxies or, more recently, on standalone large language model (LLM) agents…

Information Retrieval · Computer Science 2026-03-02 Saber Zerhoudi , Michael Granitzer

Understanding human behavior and society is a central focus in social sciences, with the rise of generative social science marking a significant paradigmatic shift. By leveraging bottom-up simulations, it replaces costly and logistically…

Social and Information Networks · Computer Science 2026-04-13 Jinghua Piao , Yuwei Yan , Jun Zhang , Nian Li , Junbo Yan , Xiaochong Lan , Zhihong Lu , Zhiheng Zheng , Jing Yi Wang , Di Zhou , Chen Gao , Fengli Xu , Fang Zhang , Ke Rong , Jun Su , Yong Li

Large Language Models (LLMs)-based agents have made impressive progress in reasoning and tool use, enabling them to solve complex tasks. However, their ability to proactively collaborate with users, especially when goals are vague,…

Agent-based modeling (ABM) offers powerful insights into complex systems, but its practical utility has been limited by computational constraints and simplistic agent behaviors, especially when simulating large populations. Recent…

Multiagent Systems · Computer Science 2024-11-12 Ayush Chopra , Shashank Kumar , Nurullah Giray-Kuru , Ramesh Raskar , Arnau Quera-Bofarull

As Large Language Models (LLMs) evolve from static dialogue interfaces to autonomous general agents, effective memory is paramount to ensuring long-term consistency. However, existing benchmarks primarily focus on casual conversation or…

Computation and Language · Computer Science 2026-01-13 Haonan Bian , Zhiyuan Yao , Sen Hu , Zishan Xu , Shaolei Zhang , Yifu Guo , Ziliang Yang , Xueran Han , Huacan Wang , Ronghao Chen

User simulators can rapidly generate a large volume of timely user behavior data, providing a testing platform for reinforcement learning-based recommender systems, thus accelerating their iteration and optimization. However, prevalent user…

Information Retrieval · Computer Science 2024-12-24 Zijian Zhang , Shuchang Liu , Ziru Liu , Rui Zhong , Qingpeng Cai , Xiangyu Zhao , Chunxu Zhang , Qidong Liu , Peng Jiang

While Large Language Models (LLMs) have evolved into tool-using agents, they remain brittle in long-horizon interactions. Unlike mathematical reasoning where errors are often rectifiable via backtracking, tool-use failures frequently induce…

Artificial Intelligence · Computer Science 2026-03-17 Shengda Fan , Xuyan Ye , Yupeng Huo , Zhi-Yuan Chen , Yiju Guo , Shenzhi Yang , Wenkai Yang , Shuqi Ye , Jingwen Chen , Haotian Chen , Xin Cong , Yankai Lin

Tool-augmented Large Language Models (LLMs) have shown impressive capabilities in remote sensing (RS) applications. However, existing benchmarks assume question-answering input templates over predefined image-text data pairs. These…

Computation and Language · Computer Science 2024-05-03 Simranjit Singh , Michael Fore , Dimitrios Stamoulis

Recommender systems are central to online services, enabling users to navigate through massive amounts of content across various domains. However, their evaluation remains challenging due to the disconnect between offline metrics and online…

Information Retrieval · Computer Science 2026-04-14 Nicolas Bougie , Gian Maria Marconi , Xiaotong Ye , Narimasa Watanabe