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The study illustrates a first step towards an ongoing work aimed at developing a dataset of dialogues potentially useful for customer service conversation management between humans and AI chatbots. The approach exploits ChatGPT 3.5 to…

Human-Computer Interaction · Computer Science 2025-01-03 Alfredo Cuzzocrea , Giovanni Pilato , Pablo Garcia Bringas

Conversational chatbots are Artificial Intelligence (AI)-powered applications that assist users with various tasks by responding in natural language and are prevalent across different industries. Most of the chatbots that we encounter on…

Human-Computer Interaction · Computer Science 2020-12-17 Sarada Devaram

Emotional expressions are the behaviors that communicate our emotional state or attitude to others. They are expressed through verbal and non-verbal communication. Complex human behavior can be understood by studying physical features from…

Computer Vision and Pattern Recognition · Computer Science 2021-09-15 Liam Schoneveld , Alice Othmani , Hazem Abdelkawy

Emotions are an integral part of human cognition and they guide not only our understanding of the world but also our actions within it. As such, whether we soothe or flame an emotion is not inconsequential. Recent work in conversational AI…

Computation and Language · Computer Science 2023-07-07 Alba Curry , Amanda Cercas Curry

To establish empathy with machines, it is essential to fully understand human emotional changes. However, research in multimodal emotion recognition often overlooks one problem: individual expressive traits vary significantly, which means…

Sound · Computer Science 2026-04-29 Kexue Wang , Yinfeng Yu , Liejun Wang

With the rapid development of mobile intelligent assistant technologies, multi-modal AI assistants have become essential interfaces for daily user interactions. However, current evaluation methods face challenges including high manual…

Artificial Intelligence · Computer Science 2025-10-22 Meiping Wang , Jian Zhong , Rongduo Han , Liming Kang , Zhengkun Shi , Xiao Liang , Xing Lin , Nan Gao , Haining Zhang

In this paper, we present a multimodal approach to simultaneously analyze facial movements and several peripheral physiological signals to decode individualized affective experiences under positive and negative emotional contexts, while…

Computer Vision and Pattern Recognition · Computer Science 2018-11-20 Yu Yin , Mohsen Nabian , Miolin Fan , ChunAn Chou , Maria Gendron , Sarah Ostadabbas

This paper explores the growing presence of emotionally responsive artificial intelligence through a critical and interdisciplinary lens. Bringing together the voices of early-career researchers from multiple fields, it explores how AI…

Interactive sentiment analysis is an emerging, yet challenging, subtask of the sentiment analysis problem. It aims to discover the affective state and sentimental change of each person in a conversation. Existing sentiment analysis…

Information Retrieval · Computer Science 2020-05-20 Yazhou Zhang , Lingling Song , Dawei Song , Peng Guo , Junwei Zhang , Peng Zhang

In recent decades, the field of affective computing has made substantial progress in advancing the ability of AI systems to recognize and express affective phenomena, such as affect and emotions, during human-human and human-machine…

Human-Computer Interaction · Computer Science 2023-05-19 Leena Mathur , Maja J Matarić , Louis-Philippe Morency

In VR interactions with embodied conversational agents, users' emotional intent is often conveyed more by how something is said than by what is said. However, most VR agent pipelines rely on speech-to-text processing, discarding prosodic…

Human-Computer Interaction · Computer Science 2026-03-11 SangYeop Jeong , Yeongseo Na , Seung Gyu Jeong , Jin-Woo Jeong , Seong-Eun Kim

The human-level performance of Large Language Models (LLMs) across various tasks has raised expectations for the potential of Artificial Intelligence (AI) to possess emotions someday. To explore the capability of current LLMs to express…

Artificial Intelligence · Computer Science 2025-04-23 Shin-nosuke Ishikawa , Atsushi Yoshino

This study investigates malicious AI Assistants' manipulative traits and whether the behaviours of malicious AI Assistants can be detected when interacting with human-like simulated users in various decision-making contexts. We also examine…

Cryptography and Security · Computer Science 2025-04-08 Yulu Pi , Ella Bettison , Anna Becker

Socially fluent agentic AI can now participate in online interaction in ways that resemble ordinary human conversation, potentially weakening people's ability to infer who is human from conversational signals alone. We tested this…

Human-Computer Interaction · Computer Science 2026-05-25 Lixiang Yan , Yueqiao Jin , Xibin Han , Dragan Gašević

Humans use a host of signals to infer the emotional state of others. In general, computer systems that leverage signals from multiple modalities will be more robust and accurate in the same task. We present a multimodal affect and context…

Human-Computer Interaction · Computer Science 2019-03-29 Daniel McDuff , Kael Rowan , Piali Choudhury , Jessica Wolk , ThuVan Pham , Mary Czerwinski

Emotional Intelligence (EI), consisting of emotion perception, emotion cognition and emotion expression, plays the critical roles in improving user interaction experience for the current large language model (LLM) based conversational…

Computation and Language · Computer Science 2024-06-13 Weixiang Zhao , Zhuojun Li , Shilong Wang , Yang Wang , Yulin Hu , Yanyan Zhao , Chen Wei , Bing Qin

Accurate recognition of human emotions is a crucial challenge in affective computing and human-robot interaction (HRI). Emotional states play a vital role in shaping behaviors, decisions, and social interactions. However, emotional…

Robotics · Computer Science 2024-09-19 Youssef Mohamed , Severin Lemaignan , Arzu Guneysu , Patric Jensfelt , Christian Smith

It is in high demand to generate facial animation with high realism, but it remains a challenging task. Existing approaches of speech-driven facial animation can produce satisfactory mouth movement and lip synchronization, but show weakness…

Computer Vision and Pattern Recognition · Computer Science 2025-05-08 Yutong Chen , Junhong Zhao , Wei-Qiang Zhang

A common vision from science fiction is that robots will one day inhabit our physical spaces, sense the world as we do, assist our physical labours, and communicate with us through natural language. Here we study how to design artificial…

The interpretation of human voices holds importance across various applications. This study ventures into predicting age, gender, and emotion from vocal cues, a field with vast applications. Voice analysis tech advancements span domains,…

Audio and Speech Processing · Electrical Eng. & Systems 2024-03-05 Aron R , Indra Sigicharla , Chirag Periwal , Mohanaprasad K , Nithya Darisini P S , Sourabh Tiwari , Shivani Arora
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