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Conversational information seeking has evolved rapidly in the last few years with the development of Large Language Models (LLMs), providing the basis for interpreting and responding in a naturalistic manner to user requests. The extended…

Information Retrieval · Computer Science 2024-05-07 Mohammad Aliannejadi , Zahra Abbasiantaeb , Shubham Chatterjee , Jeffery Dalton , Leif Azzopardi

Since its launch, ChatGPT has achieved remarkable success as a versatile conversational AI platform, drawing millions of users worldwide and garnering widespread recognition across academic, industrial, and general communities. This paper…

Human-Computer Interaction · Computer Science 2023-12-19 Yuyang Deng , Ni Zhao , Xin Huang

As AI-generated fiction becomes increasingly prevalent, questions of authorship and originality are becoming central to how written work is evaluated. While most existing work in this space focuses on identifying surface-level signatures of…

Computation and Language · Computer Science 2026-04-15 Jenna Russell , Rishanth Rajendhran , Chau Minh Pham , Mohit Iyyer , John Wieting

LLMs have shown promising results in task planning due to their strong natural language understanding and reasoning capabilities. However, issues such as hallucinations, ambiguities in human instructions, environmental constraints, and…

As AI systems grow increasingly capable of operating for hours or days at a time, users' prompts are transforming into elaborate specifications for the AI to autonomously work on. While prompting for bounded, single-turn tasks has been…

Human-Computer Interaction · Computer Science 2026-04-07 Savvas Petridis , Michael Xieyang Liu , Alexander J. Fiannaca , Carrie J. Cai , Michael Terry

Which large language model (LLM) is better? Every evaluation tells a story, but what do users really think about current LLMs? This paper presents CLUE, an LLM-powered interviewer that conducts in-the-moment user experience interviews,…

Computation and Language · Computer Science 2025-06-11 Mengqiao Liu , Tevin Wang , Cassandra A. Cohen , Sarah Li , Chenyan Xiong

Emotional support is a core capability in human-AI interaction, with applications including psychological counseling, role play, and companionship. However, existing evaluations of large language models (LLMs) often rely on short, static…

Computation and Language · Computer Science 2025-11-13 Zhouxing Tan , Ruochong Xiong , Yulong Wan , Jinlong Ma , Hanlin Xue , Qichun Deng , Haifeng Jing , Zhengtong Zhang , Depei Liu , Shiyuan Luo , Junfei Liu

Collecting human-chatbot dialogues typically demands substantial manual effort and is time-consuming, which limits and poses challenges for research on conversational AI. In this work, we propose DialogueForge - a framework for generating…

Computation and Language · Computer Science 2025-07-22 Ruizhe Zhu , Hao Zhu , Yaxuan Li , Syang Zhou , Shijing Cai , Malgorzata Lazuka , Elliott Ash

Tool-Augmented Language Models (TALMs) leverage external APIs to answer user queries across various domains. However, existing benchmark datasets for TALM research often feature simplistic dialogues that do not reflect real-world scenarios,…

Computation and Language · Computer Science 2025-03-04 Jeonghoon Shim , Gyuhyeon Seo , Cheongsu Lim , Yohan Jo

Online, people often recount their experiences turning to conversational AI agents (e.g., ChatGPT, Claude, Copilot) for mental health support -- going so far as to replace their therapists. These anecdotes suggest that AI agents have great…

The output quality of large language models (LLMs) can be improved via "reasoning": generating segments of chain-of-thought (CoT) content to further condition the model prior to producing user-facing output. While these chains contain…

Human-Computer Interaction · Computer Science 2025-07-01 Rock Yuren Pang , K. J. Kevin Feng , Shangbin Feng , Chu Li , Weijia Shi , Yulia Tsvetkov , Jeffrey Heer , Katharina Reinecke

Recent LLMs have enabled significant advancements for conversational agents. However, they are also well known to hallucinate, producing responses that seem plausible but are factually incorrect. On the other hand, users tend to over-rely…

Computation and Language · Computer Science 2025-07-01 Suvodip Dey , Yi-Jyun Sun , Gokhan Tur , Dilek Hakkani-Tur

Large language models (LLMs) have demonstrated impressive capabilities in mathematical problem solving, particularly in single turn question answering formats. However, real world scenarios often involve mathematical question answering that…

Artificial Intelligence · Computer Science 2024-05-31 Zhenwen Liang , Dian Yu , Wenhao Yu , Wenlin Yao , Zhihan Zhang , Xiangliang Zhang , Dong Yu

AI intent alignment, ensuring that AI produces outcomes as intended by users, is a critical challenge in human-AI interaction. The emergence of generative AI, including LLMs, has intensified the significance of this problem, as interactions…

Human-Computer Interaction · Computer Science 2024-06-21 Yoonsu Kim , Kihoon Son , Seoyoung Kim , Juho Kim

While Large Language Models (LLMs) have significantly advanced natural language processing, aligning them with human preferences remains an open challenge. Although current alignment methods rely primarily on explicit feedback, eye-tracking…

Computation and Language · Computer Science 2025-06-04 Angela Lopez-Cardona , Sebastian Idesis , Miguel Barreda-Ángeles , Sergi Abadal , Ioannis Arapakis

Large Language Models (LLMs) have advanced recommendation capabilities through enhanced reasoning, but pose significant challenges for real-world deployment due to high inference costs. Conversely, while Small Language Models (SLMs) offer…

Computation and Language · Computer Science 2025-10-13 Prosenjit Biswas , Pervez Shaik , Abhinav Thorat , Ravi Kolla , Niranjan Pedanekar

Mastering commonsense understanding and reasoning is a pivotal skill essential for conducting engaging conversations. While there have been several attempts to create datasets that facilitate commonsense inferences in dialogue contexts,…

Computation and Language · Computer Science 2024-01-30 Sarah E. Finch , Jinho D. Choi

Although LLMs and other artificial intelligence systems demonstrate cognitive skills similar to humans, like concept learning and language acquisition, the way they process information fundamentally differs from biological cognition. To…

Artificial Intelligence · Computer Science 2025-06-23 Giuseppe Riva , Fabrizia Mantovani , Brenda K. Wiederhold , Antonella Marchetti , Andrea Gaggioli

The outstanding performance capabilities of large language model have driven the evolution of current AI system interaction patterns. This has led to considerable discussion within the Human-AI Interaction (HAII) community. Numerous studies…

Human-Computer Interaction · Computer Science 2026-04-02 Jiayang Li , Jiale Li

In human-human conversations, Context Tracking deals with identifying important entities and keeping track of their properties and relationships. This is a challenging problem that encompasses several subtasks such as slot tagging,…

Computation and Language · Computer Science 2022-04-27 Ulrich Rückert , Srinivas Sunkara , Abhinav Rastogi , Sushant Prakash , Pranav Khaitan