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This study investigated whether human trust in a social robot with anthropomorphic physicality is similar to that in an AI agent or in a human in order to clarify how anthropomorphic physicality influences human trust in an agent. We…

Human-Computer Interaction · Computer Science 2023-04-05 Akihiro Maehigashi , Takahiro Tsumura , Seiji Yamada

Despite the Digital Twin (DT) concept being in the industry for a long time, it remains ambiguous, unable to differentiate itself from information models, general computing, and simulation technologies. Part of this confusion stems from…

Human-Computer Interaction · Computer Science 2022-12-06 Ashwin Agrawal , Vishal Singh , Martin Fischer

Among the many anticipated roles for robots in the future is that of being a human teammate. Aside from all the technological hurdles that have to be overcome with respect to hardware and control to make robots fit to work with humans, the…

Artificial Intelligence · Computer Science 2017-08-15 Tathagata Chakraborti , Subbarao Kambhampati , Matthias Scheutz , Yu Zhang

We introduce a novel capabilities-based bi-directional multi-task trust model that can be used for trust prediction from either a human or a robotic trustor agent. Tasks are represented in terms of their capability requirements, while…

Robotics · Computer Science 2021-06-07 Hebert Azevedo-Sa , X. Jessie Yang , Lionel P. Robert , Dawn M. Tilbury

When a human receives a prediction or recommended course of action from an intelligent agent, what additional information, beyond the prediction or recommendation itself, does the human require from the agent to decide whether to trust or…

Human-Computer Interaction · Computer Science 2022-05-09 George J. Cancro , Shimei Pan , James Foulds

Artificial Intelligence (AI) is advancing at an unprecedented pace, with clear potential to enhance decision-making and productivity. Yet, the collaborative decision-making process between humans and AI remains underdeveloped, often falling…

Human-Computer Interaction · Computer Science 2025-04-10 Bowen Lou , Tian Lu , T. S. Raghu , Yingjie Zhang

According to several empirical investigations, despite enhancing human capabilities, human-AI cooperation frequently falls short of expectations and fails to reach true synergy. We propose a task-driven framework that reverses prevalent…

Computers and Society · Computer Science 2026-05-26 Saleh Afroogh , Kush R. Varshney , Jason D'Cruz

The integration of Artificial Intelligence (AI) necessitates determining whether systems function as tools or collaborative teammates. In this study, by synthesizing Human-AI Interaction (HAI) literature, we analyze this distinction across…

Human-Computer Interaction · Computer Science 2026-02-19 Most. Sharmin Sultana Samu , Nafisa Khan , Kazi Toufique Elahi , Tasnuva Binte Rahman , Md. Rakibul Islam , Farig Sadeque

Large language models increasingly function as epistemic agents -- entities that can 1) autonomously pursue epistemic goals and 2) actively shape our shared knowledge environment. They curate the information we receive, often supplanting…

Artificial Intelligence · Computer Science 2026-03-24 Nahema Marchal , Stephanie Chan , Matija Franklin , Manon Revel , Geoff Keeling , Roberta Fischli , Bilva Chandra , Iason Gabriel

Large Language Models based on transformer algorithms have revolutionized Artificial Intelligence by enabling verbal interaction with machines akin to human conversation. These AI agents have surpassed the Turing Test, achieving confusion…

Agentic AI is emerging, capable of executing tasks through natural language, such as Copilot for coding or Amazon Rufus for shopping. Evaluating these systems is challenging, as their rapid evolution outpaces traditional human evaluation.…

Human-Computer Interaction · Computer Science 2025-09-29 Lu Sun , Shihan Fu , Bingsheng Yao , Yuxuan Lu , Wenbo Li , Hansu Gu , Jiri Gesi , Jing Huang , Chen Luo , Dakuo Wang

Digital Twin (DT) technology is far from being comprehensive and mature, resulting in their piecemeal implementation in practice where some functions are automated by DTs, and others are still performed by humans. This piecemeal…

Human-Computer Interaction · Computer Science 2023-01-10 Ashwin Agrawal , Robert Thiel , Pooja Jain , Vishal Singh , Martin Fischer

In AI-assisted decision-making, it is critical for human decision-makers to know when to trust AI and when to trust themselves. However, prior studies calibrated human trust only based on AI confidence indicating AI's correctness likelihood…

Human-Computer Interaction · Computer Science 2023-01-18 Shuai Ma , Ying Lei , Xinru Wang , Chengbo Zheng , Chuhan Shi , Ming Yin , Xiaojuan Ma

Digital twins, as precise digital representations of physical systems, have evolved from passive simulation tools into intelligent and autonomous entities through the integration of artificial intelligence technologies. This paper presents…

This study explores the dynamics of trust in artificial intelligence (AI) agents, particularly large language models (LLMs), by introducing the concept of "deferred trust", a cognitive mechanism where distrust in human agents redirects…

Human-Computer Interaction · Computer Science 2025-11-24 Johan Sebastián Galindez-Acosta , Juan José Giraldo-Huertas

With humans interacting with AI-based systems at an increasing rate, it is necessary to ensure the artificial systems are acting in a manner which reflects understanding of the human. In the case of humans and artificial AI agents operating…

Human-Computer Interaction · Computer Science 2023-02-03 Andrew Fuchs , Andrea Passarella , Marco Conti

Aligning agentic AI with user intent is critical for delegating complex, socially embedded tasks, yet user preferences are often implicit, evolving, and difficult to specify upfront. We present DoubleAgents, a system for human-agent…

Human-Computer Interaction · Computer Science 2026-04-07 Tao Long , Xuanming Zhang , Sitong Wang , Zhou Yu , Lydia B Chilton

We study the problem of designing AI agents that can robustly cooperate with people in human-machine partnerships. Our work is inspired by real-life scenarios in which an AI agent, e.g., a virtual assistant, has to cooperate with new users…

Machine Learning · Computer Science 2020-06-17 Ahana Ghosh , Sebastian Tschiatschek , Hamed Mahdavi , Adish Singla

As large language models (LLMs) become increasingly capable of autonomous decision-making, they introduce new challenges and opportunities for human-AI cooperation in mixed-motive contexts. While prior research has primarily examined AI in…

Human-Computer Interaction · Computer Science 2025-05-29 Guanxuan Jiang , Shirao Yang , Yuyang Wang , Pan Hui

Trust is not just a cognitive issue but also an emotional one, yet the research in human-AI interactions has primarily focused on the cognitive route of trust development. Recent work has highlighted the importance of studying affective…

Human-Computer Interaction · Computer Science 2024-11-11 Ruoxi Shang , Gary Hsieh , Chirag Shah
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