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Related papers: Evaluating Multi-turn Human-AI Interaction

200 papers

AI-assisted decision making becomes increasingly prevalent, yet individuals often fail to utilize AI-based decision aids appropriately especially when the AI explanations are absent, potentially as they do not %understand reflect on AI's…

Human-Computer Interaction · Computer Science 2025-02-18 Zhuoyan Li , Hangxiao Zhu , Zhuoran Lu , Ziang Xiao , Ming Yin

Large Language Models (LLMs) have demonstrated impressive text generation capabilities, prompting us to reconsider the future of human-AI co-creation and how humans interact with LLMs. In this paper, we present a spectrum of content…

Artificial Intelligence · Computer Science 2023-03-15 Zijian Ding , Joel Chan

Conversational human-likeness plays a central role in human-AI interaction, yet it has remained difficult to define, measure, and optimize. As a result, improvements in human-like behavior are largely driven by scale or broad supervised…

Artificial Intelligence · Computer Science 2026-01-08 Masum Hasan , Junjie Zhao , Ehsan Hoque

Large language models (LLMs) are increasingly relied upon for complex multi-turn conversations across diverse real-world applications. However, existing benchmarks predominantly focus on single-turn evaluations, overlooking the models'…

Computation and Language · Computer Science 2024-01-31 Wai-Chung Kwan , Xingshan Zeng , Yuxin Jiang , Yufei Wang , Liangyou Li , Lifeng Shang , Xin Jiang , Qun Liu , Kam-Fai Wong

With generative artificial intelligence (AI), particularly large language models (LLMs), continuing to make inroads in healthcare, it is critical to supplement traditional automated evaluations with human evaluations. Understanding and…

Professional fact-checkers rely on domain knowledge and deep contextual understanding to verify claims. Large language models (LLMs) and large reasoning models (LRMs) lack such grounding and primarily reason from available evidence alone,…

Computation and Language · Computer Science 2026-04-16 Dhruv Sahnan , Subhabrata Dutta , Tanmoy Chakraborty , Preslav Nakov , Iryna Gurevych

As AI-assisted grant proposals outpace manual review capacity in a kind of ``Malthusian trap'' for the research ecosystem, this paper investigates the capabilities and limitations of LLM-based grant reviewing for high-stakes evaluation.…

Computation and Language · Computer Science 2026-03-13 William Thorne , Joseph James , Yang Wang , Chenghua Lin , Diana Maynard

This paper explores the potential of a multidisciplinary approach to testing and aligning artificial intelligence (AI), specifically focusing on large language models (LLMs). Due to the rapid development and wide application of LLMs,…

Computers and Society · Computer Science 2025-01-07 Ljubisa Bojic , Matteo Cinelli , Dubravko Culibrk , Boris Delibasic

Large Language Models (LLMs) have made progress in various real-world tasks, which stimulates requirements for the evaluation of LLMs. Existing LLM evaluation methods are mainly supervised signal-based which depends on static datasets and…

Computation and Language · Computer Science 2023-09-11 Jiatong Li , Rui Li , Qi Liu

Large Language Models (LLMs) are increasingly used to evaluate information retrieval (IR) systems, generating relevance judgments traditionally made by human assessors. Recent empirical studies suggest that LLM-based evaluations often align…

Information Retrieval · Computer Science 2026-01-21 Laura Dietz , Oleg Zendel , Peter Bailey , Charles Clarke , Ellese Cotterill , Jeff Dalton , Faegheh Hasibi , Mark Sanderson , Nick Craswell

As AI becomes fundamental in sectors like healthcare, explainable AI (XAI) tools are essential for trust and transparency. However, traditional user studies used to evaluate these tools are often costly, time consuming, and difficult to…

Artificial Intelligence · Computer Science 2024-10-24 Francesco Bombassei De Bona , Gabriele Dominici , Tim Miller , Marc Langheinrich , Martin Gjoreski

The recent success of large language models (LLMs) has shown great potential to develop more powerful conversational recommender systems (CRSs), which rely on natural language conversations to satisfy user needs. In this paper, we embark on…

Computation and Language · Computer Science 2024-06-21 Xiaolei Wang , Xinyu Tang , Wayne Xin Zhao , Jingyuan Wang , Ji-Rong Wen

The escalating global mental health crisis, marked by persistent treatment gaps, availability, and a shortage of qualified therapists, positions Large Language Models (LLMs) as a promising avenue for scalable support. While LLMs offer…

Many real-world applications of language models (LMs), such as writing assistance and code autocomplete, involve human-LM interaction. However, most benchmarks are non-interactive in that a model produces output without human involvement.…

The ability to communicate uncertainty, risk, and limitation is crucial for the safety of large language models. However, current evaluations of these abilities rely on simple calibration, asking whether the language generated by the model…

Computation and Language · Computer Science 2024-10-04 Kaitlyn Zhou , Jena D. Hwang , Xiang Ren , Nouha Dziri , Dan Jurafsky , Maarten Sap

The rise of powerful large language models (LLMs) brings about tremendous opportunities for innovation but also looming risks for individuals and society at large. We have reached a pivotal moment for ensuring that LLMs and LLM-infused…

Human-Computer Interaction · Computer Science 2023-08-09 Q. Vera Liao , Jennifer Wortman Vaughan

Large Language Models (LLMs) are increasingly deployed in real-world applications where users engage in extended, mixed-topic conversations that depend on prior context. Yet, their reliability under realistic multi-turn interactions remains…

Computation and Language · Computer Science 2026-03-03 Jiyoon Myung

Mental health is a growing global concern, prompting interest in AI-driven solutions to expand access to psychosocial support. \emph{Peer support}, grounded in lived experience, offers a valuable complement to professional care. However,…

Human-Computer Interaction · Computer Science 2026-04-10 Kellie Yu Hui Sim , Roy Ka-Wei Lee , Kenny Tsu Wei Choo

Large language models (LLMs) excel at solving problems with clear and complete statements, but often struggle with nuanced environments or interactive tasks which are common in most real-world scenarios. This highlights the critical need…

The development of AI agents based on large, open-domain language models (LLMs) has paved the way for the development of general-purpose AI assistants that can support human in tasks such as writing, coding, graphic design, and scientific…

Artificial Intelligence · Computer Science 2025-06-03 Mustafa Mert Çelikok , Saptarashmi Bandyopadhyay , Robert Loftin