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Large-scale telecom and datacenter infrastructures rely on multi-layered service and resource models, where failures propagate across physical and logical components and affect multiple customers. Traditional approaches to root cause…

Artificial Intelligence · Computer Science 2026-01-13 Nicolas Tacheny

Root Cause Analysis (RCA) in telecommunication networks is a critical task, yet it presents a formidable challenge for Artificial Intelligence (AI) due to its complex, graph-based reasoning requirements and the scarcity of realistic…

Computation and Language · Computer Science 2025-07-29 Keyu Wu , Qianjin Yu , Manlin Mei , Ruiting Liu , Jun Wang , Kailai Zhang , Yelun Bao

In the realm of microservices architecture, the occurrence of frequent incidents necessitates the employment of Root Cause Analysis (RCA) for swift issue resolution. It is common that a serious incident can take several domain experts hours…

Software Engineering · Computer Science 2025-02-13 Changhua Pei , Zexin Wang , Fengrui Liu , Zeyan Li , Yang Liu , Xiao He , Rong Kang , Tieying Zhang , Jianjun Chen , Jianhui Li , Gaogang Xie , Dan Pei

Root cause analysis (RCA) is essential for diagnosing failures within complex software systems to ensure system reliability. The highly distributed and interdependent nature of modern cloud-based systems often complicates RCA efforts,…

Software Engineering · Computer Science 2026-02-02 Evelien Riddell , James Riddell , Gengyi Sun , Michał Antkiewicz , Krzysztof Czarnecki

This paper proposes an intelligent service optimization method based on a multi-agent collaborative evolution mechanism to address governance challenges in large-scale microservice architectures. These challenges include complex service…

Distributed, Parallel, and Cluster Computing · Computer Science 2025-08-29 Yilin Li , Song Han , Sibo Wang , Ming Wang , Renzi Meng

TopoEdge is a topology-grounded, edge-deployable framework for end-to-end software-defined networking (SDN) configuration generation and repair, motivated by the brittleness of configuration artefacts under topology variation and by strict…

Software Engineering · Computer Science 2026-03-03 Haomin Qi , Bohan Liu , Zihan Dai , Yunkai Gao

Root cause analysis (RCA) in Micro-services architecture (MSA) with escalating complexity encounters complex challenges in maintaining system stability and efficiency due to fault propagation and circular dependencies among nodes. Diverse…

Multiagent Systems · Computer Science 2024-12-24 Wei Zhang , Hongcheng Guo , Jian Yang , Zhoujin Tian , Yi Zhang , Chaoran Yan , Zhoujun Li , Tongliang Li , Xu Shi , Liangfan Zheng , Bo Zhang

As contemporary microservice systems become increasingly popular and complex-often comprising hundreds or even thousands of fine-grained, interdependent subsystems-they are experiencing more frequent failures. Ensuring system reliability…

Software Engineering · Computer Science 2026-01-07 Lingzhe Zhang , Tong Jia , Yunpeng Zhai , Leyi Pan , Chiming Duan , Minghua He , Mengxi Jia , Ying Li

As the complexity of System-on-Chip (SoC) designs grows, the shift-left paradigm necessitates the rapid development of high-fidelity reference models (typically written in SystemC) for early architecture exploration and verification. While…

Software Engineering · Computer Science 2026-04-28 Yifan Zhang , Jianmin Ye , Jiahao Yang , Xi Wang

In real-world scenarios, due to the highly decoupled and flexible nature of microservices, it poses greater challenges to system reliability. The more frequent occurrence of incidents has created a demand for Root Cause Analysis(RCA)…

Software Engineering · Computer Science 2025-07-31 Rui Ren

In this paper, we propose REASON, a novel framework that enables the automatic discovery of both intra-level (i.e., within-network) and inter-level (i.e., across-network) causal relationships for root cause localization. REASON consists of…

Machine Learning · Computer Science 2023-02-07 Dongjie Wang , Zhengzhang Chen , Jingchao Ni , Liang Tong , Zheng Wang , Yanjie Fu , Haifeng Chen

Cloud application services are distributed in nature and have components across the stack working together to deliver the experience to end users. The wide adoption of microservice architecture exacerbates failure management due to…

Performance · Computer Science 2025-09-09 Dhanya R Mathews , Mudit Verma , Pooja Aggarwal , J. Lakshmi

Root cause localization remain challenging in complex and large-scale microservice architectures. The complex fault propagation among microservices and the high dimensionality of telemetry data, including metrics, logs, and traces, limit…

Artificial Intelligence · Computer Science 2026-02-10 Liming Zhou , Ailing Liu , Hongwei Liu , Min He , Heng Zhang

Cloud-native microservices enable rapid iteration and scalable deployment but also create complex, fast-evolving dependencies that challenge reliable diagnosis. Existing root cause analysis (RCA) approaches, even with multi-modal fusion of…

Software Engineering · Computer Science 2025-10-28 Songhan Zhang , Aoyang Fang , Yifan Yang , Ruiyi Cheng , Xiaoying Tang , Pinjia He

Runtime failures are commonplace in modern distributed systems. When such issues arise, users often turn to platforms such as Github or JIRA to report them and request assistance. Automatically identifying the root cause of these failures…

Software Engineering · Computer Science 2025-04-01 Yichen Li , Yulun Wu , Jinyang Liu , Zhihan Jiang , Zhuangbin Chen , Guangba Yu , Michael R. Lyu

Root cause analysis in microservice systems typically involves two core tasks: root cause localization (RCL) and failure type identification (FTI). Despite substantial research efforts, conventional diagnostic approaches still face two key…

Machine Learning · Computer Science 2025-11-25 Shuaiyu Xie , Hanbin He , Jian Wang , Bing Li

Autonomous agents play a crucial role in advancing Artificial General Intelligence, enabling problem decomposition and tool orchestration through Large Language Models (LLMs). However, existing paradigms face a critical trade-off. On one…

Artificial Intelligence · Computer Science 2025-09-03 Jinzhou Tang , Jusheng Zhang , Qinhan Lv , Sidi Liu , Jing Yang , Chengpei Tang , Keze Wang

As contemporary microservice systems become increasingly popular and complex-often comprising hundreds or even thousands of fine-grained, interdependent subsystems-they are facing more frequent failures. Ensuring system reliability thus…

Software Engineering · Computer Science 2025-08-29 Lingzhe Zhang , Tong Jia , Kangjin Wang , Weijie Hong , Chiming Duan , Minghua He , Ying Li

Root Cause Analysis (RCA) in mobile networks remains a challenging task due to the need for interpretability, domain expertise, and causal reasoning. In this work, we propose a lightweight framework that leverages Large Language Models…

Artificial Intelligence · Computer Science 2025-07-30 Mohamed Sana , Nicola Piovesan , Antonio De Domenico , Yibin Kang , Haozhe Zhang , Merouane Debbah , Fadhel Ayed

LLM-based root cause analysis (RCA) agents have recently emerged as a promising paradigm for incident diagnosis in microservice AIOps. However, their reliability remains fragile: an error in early evidence collection, hypothesis…

Artificial Intelligence · Computer Science 2026-05-18 Junle Wang , Xingchuang Liao , Wenjun Wu