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New Large Language Models (LLMs) become available every few weeks, and modern application developers confronted with the unenviable task of having to decide if they should switch to a new model. While human evaluation remains the gold…

Artificial Intelligence · Computer Science 2025-12-25 Suryaansh Jain , Umair Z. Ahmed , Shubham Sahai , Ben Leong

Comprehensive evaluations of language models (LM) during both development and deployment phases are necessary because these models possess numerous capabilities (e.g., mathematical reasoning, legal support, or medical diagnostic) as well as…

Computation and Language · Computer Science 2025-03-18 Sang Truong , Yuheng Tu , Percy Liang , Bo Li , Sanmi Koyejo

As large language models (LLMs) are increasingly deployed in critical decision-making systems, the lack of reliable methods to measure their uncertainty presents a fundamental trustworthiness risk. We introduce a normalized confidence score…

Machine Learning · Computer Science 2026-03-10 Xie Xiaohu , Liu Xiaohu , Yao Benjamin

With the rise and widespread use of Large Language Models (LLMs), ensuring their safety is crucial to prevent harm to humans and promote ethical behaviors. However, directly assessing value valence (i.e., support or oppose) by leveraging…

Computers and Society · Computer Science 2025-04-10 Yuxi Sun , Wei Gao , Jing Ma , Hongzhan Lin , Ziyang Luo , Wenxuan Zhang

Large Language Models (LLMs) have become increasingly powerful and ubiquitous, but their stochastic nature poses challenges to the reliability of their outputs. While deterministic settings can improve consistency, they do not guarantee…

Computation and Language · Computer Science 2025-02-19 Kayla Schroeder , Zach Wood-Doughty

Uncertainty estimation is crucial for evaluating Large Language Models (LLMs), particularly in high-stakes domains where incorrect answers result in significant consequences. Numerous approaches consider this problem, while focusing on a…

Computation and Language · Computer Science 2025-03-04 Petr Sychev , Andrey Goncharov , Daniil Vyazhev , Edvard Khalafyan , Alexey Zaytsev

Human decision-making belongs to the foundation of our society and civilization, but we are on the verge of a future where much of it will be delegated to artificial intelligence. The arrival of Large Language Models (LLMs) has transformed…

Artificial Intelligence · Computer Science 2025-06-23 Hao Li , Gengrui Zhang , Petter Holme , Shuyue Hu , Zhen Wang

Reliable evaluation of large language models (LLMs) is impeded by two key challenges: objective metrics often fail to reflect human perception of natural language, and exhaustive human labeling is prohibitively expensive. Here, we propose a…

Machine Learning · Computer Science 2025-05-30 Kehua Feng , Keyan Ding , Hongzhi Tan , Kede Ma , Zhihua Wang , Shuangquan Guo , Yuzhou Cheng , Ge Sun , Guozhou Zheng , Qiang Zhang , Huajun Chen

Human evaluation for natural language generation (NLG) often suffers from inconsistent user ratings. While previous research tends to attribute this problem to individual user preferences, we show that the quality of human judgements can…

Computation and Language · Computer Science 2018-10-03 Jekaterina Novikova , Ondřej Dušek , Verena Rieser

Human Label Variation (HLV), i.e. systematic differences among annotators' judgments, remains underexplored in benchmarks despite rapid progress in large language model (LLM) development. We address this gap by introducing an evaluation…

Computation and Language · Computer Science 2026-03-23 Tomas Ruiz , Tanalp Agustoslu , Carsten Schwemmer

Benchmarks underpin how progress in large language models (LLMs) is measured and trusted. Yet our analyses reveal that apparent convergence in benchmark accuracy can conceal deep epistemic divergence. Using two major reasoning benchmarks -…

Computation and Language · Computer Science 2026-02-13 Eddie Yang , Dashun Wang

LLM-as-a-Judge has emerged as a popular evaluation strategy, where advanced large language models assess generation results in alignment with human instructions. While these models serve as a promising alternative to human annotators, their…

Computation and Language · Computer Science 2025-05-20 Xiyan Fu , Wei Liu

Rankings derived from pairwise comparisons are central to many economic and computational systems. In the context of large language models (LLMs), rankings are typically constructed from human preference data and presented as leaderboards…

Computation and Language · Computer Science 2026-03-05 Angel Rodrigo Avelar Menendez , Yufeng Liu , Xiaowu Dai

The advent of large language models (LLMs) has dramatically advanced the state-of-the-art in numerous natural language generation tasks. For LLMs to be applied reliably, it is essential to have an accurate measure of their confidence.…

Computation and Language · Computer Science 2024-06-05 Zhen Lin , Shubhendu Trivedi , Jimeng Sun

Confidence estimation aims to quantify the confidence of the model prediction, providing an expectation of success. A well-calibrated confidence estimate enables accurate failure prediction and proper risk measurement when given noisy…

Computation and Language · Computer Science 2022-03-23 Yu Lu , Jiali Zeng , Jiajun Zhang , Shuangzhi Wu , Mu Li

The zero-shot capability of Large Language Models (LLMs) has enabled highly flexible, reference-free metrics for various tasks, making LLM evaluators common tools in NLP. However, the robustness of these LLM evaluators remains relatively…

Computation and Language · Computer Science 2024-05-06 Rickard Stureborg , Dimitris Alikaniotis , Yoshi Suhara

Automatic evaluation is an integral aspect of dialogue system research. The traditional reference-based NLG metrics are generally found to be unsuitable for dialogue assessment. Consequently, recent studies have suggested various unique,…

Computation and Language · Computer Science 2024-01-23 Chen Zhang , Luis Fernando D'Haro , Yiming Chen , Malu Zhang , Haizhou Li

Large Language Models (LLMs) have shown significant advances in text generation but often lack the reliability needed for autonomous deployment in high-stakes domains like healthcare, law, and finance. Existing approaches rely on external…

Artificial Intelligence · Computer Science 2024-11-12 Ninad Naik

The adoption of Large Language Models (LLMs) as automated evaluators (LLM-as-a-judge) has revealed critical inconsistencies in current evaluation frameworks. We identify two fundamental types of inconsistencies: (1) Score-Comparison…

Artificial Intelligence · Computer Science 2025-09-29 Yidong Wang , Yunze Song , Tingyuan Zhu , Xuanwang Zhang , Zhuohao Yu , Hao Chen , Chiyu Song , Qiufeng Wang , Cunxiang Wang , Zhen Wu , Xinyu Dai , Yue Zhang , Wei Ye , Shikun Zhang

Large language models (LLMs) increasingly operate as autonomous agents that reason over external APIs to perform complex tasks. However, their reliability and agreement remain poorly characterized. We present a unified benchmarking…

Information Retrieval · Computer Science 2026-04-28 Eyhab Al-Masri