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A chatbot is an intelligent software application that automates conversations and engages users in natural language through messaging platforms. Leveraging artificial intelligence (AI), chatbots serve various functions, including customer…
Owing to powerful natural language processing and generative capabilities, large language model (LLM) agents have emerged as a promising solution for enhancing recommendation systems via user simulation. However, in the realm of video…
Large language models are increasingly used as personal assistants, yet most lack a persistent user model, forcing users to repeatedly restate preferences across sessions. We propose Vector-Adapted Retrieval Scoring (VARS), a…
Speech large language models (SpeechLLMs) have extended human-machine interactions from the text modality to the dynamic speech domain. Spoken dialogues convey diverse information, including semantic concepts, acoustic variations,…
Virtual assistants, also known as intelligent conversational systems such as Google's Virtual Assistant and Apple's Siri, interact with human-like responses to users' queries and finish specific tasks. Meanwhile, existing recommendation…
For an interactive agent, such as task-oriented spoken dialog systems or chatbots, measuring and adapting to Customer Satisfaction (CSAT) is critical in order to understand user perception of an agent's behavior and increase user engagement…
Data visualization (DV) has become the prevailing tool in the market due to its effectiveness into illustrating insights in vast amounts of data. To lower the barrier of using DVs, automatic DV tasks, such as natural language question (NLQ)…
As e-commerce platforms expand their product catalogs, accurately recommending long-tail items becomes increasingly important for enhancing both user experience and platform revenue. A key challenge is the long-tail problem, where extreme…
Large language models (LLMs) support data analysis through conversational user interfaces, as exemplified in OpenAI's ChatGPT (formally known as Advanced Data Analysis or Code Interpreter). Essentially, LLMs produce code for accomplishing…
The rapid evolution of e-commerce has exposed the limitations of traditional product retrieval systems in managing complex, multi-turn user interactions. Recent advances in multimodal generative retrieval -- particularly those leveraging…
Machine learning often requires millions of examples to produce static, black-box models. In contrast, interactive task learning (ITL) emphasizes incremental knowledge acquisition from limited instruction provided by humans in modalities…
Embodied agents designed to assist users with tasks must engage in natural language interactions, interpret instructions, execute actions, and communicate effectively to resolve issues. However, collecting large-scale, diverse datasets of…
It may be difficult for some individuals to open up and share their thoughts and feelings in front of a mental health expert. For those who are more at ease with a virtual agent, conversational agents can serve as an intermediate step in…
Implicit Attribute Value Extraction (AVE) is essential for accurately representing products in e-commerce, as it infers latent attributes from multimodal data. Despite advances in multimodal large language models (MLLMs), implicit AVE…
This paper proposes a chat-driven network management framework that integrates natural language processing (NLP) with optimization-based virtual network allocation, enabling intuitive and reliable reconfiguration of virtual network…
Vision-and-Language Models (VLMs) have shown impressive capabilities on single-turn benchmarks, yet real-world applications often demand more intricate multi-turn dialogues. Existing multi-turn datasets (e.g, MMDU, ConvBench) only partially…
Recommendation has become one of the most important components of online services for improving sale records, however visualization work for online recommendation is still very limited. This paper presents an interactive recommendation…
This paper introduces the task of product demand clarification within an e-commercial scenario, where the user commences the conversation with ambiguous queries and the task-oriented agent is designed to achieve more accurate and tailored…
Recent studies have discussed how users are increasingly using conversational AI systems, powered by LLMs, for information seeking, decision support, and even emotional support. However, these macro-level observations offer limited insight…
Personalizing conversational agents can enhance the quality of conversations and increase user engagement. However, they often lack external knowledge to appropriately tend to a user's persona. This is particularly crucial for practical…