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Unstructured text data annotation is foundational to management research. LLMs offer a cost-effective and scalable alternative to human annotation, but they introduce a novel challenge: the annotator itself can be retired. Proprietary…
Evaluating production-level retrieval systems at scale is a crucial yet challenging task due to the limited availability of a large pool of well-trained human annotators. Large Language Models (LLMs) have the potential to address this…
Pairwise preferences over model responses are widely collected to evaluate and provide feedback to large language models (LLMs). Given two alternative model responses to the same input, a human or AI annotator selects the "better" response.…
Generative large language models (LLMs) can be a powerful tool for augmenting text annotation procedures, but their performance varies across annotation tasks due to prompt quality, text data idiosyncrasies, and conceptual difficulty.…
Human evaluation remains the primary standard for assessing modern AI systems, yet annotator disagreement, bias, and variability make system rankings fragile under standard majority vote aggregation. Majority vote discards annotator…
When constructing models that learn from noisy labels produced by multiple annotators, it is important to accurately estimate the reliability of annotators. Annotators may provide labels of inconsistent quality due to their varying…
Hate speech spreads widely online, harming individuals and communities, making automatic detection essential for large-scale moderation, yet detecting it remains difficult. Part of the challenge lies in subjectivity: what one person flags…
LLM implementations are failing in highly regulated industries owing to instability issues, inconsistent reasoning, hallucinations and performance variability, especially in workflows. These reliability issues restrict safe use of LLM in…
Supervised fine-tuning of large language models relies on human-annotated data, yet annotation pipelines routinely involve multiple crowdworkers of heterogeneous expertise. Standard practice aggregates labels via majority vote or simple…
Variation in human annotation (i.e., disagreements) is common in NLP, often reflecting important information like task subjectivity and sample ambiguity. Modeling this variation is important for applications that are sensitive to such…
In this paper, we present findings from an semi-experimental exploration of rater diversity and its influence on safety annotations of conversations generated by humans talking to a generative AI-chat bot. We find significant differences in…
Large language models (LLMs) are increasingly used for annotation in computational social science, yet their methodological reliability under prompt variation remains unclear. This paper introduces Inter-Prompt Reliability (IPR), a…
Automated text annotation is a compelling use case for generative large language models (LLMs) in social media research. Recent work suggests that LLMs can achieve strong performance on annotation tasks; however, these studies evaluate LLMs…
Despite growing interest in using large language models (LLMs) to automate annotation, their effectiveness in complex, nuanced, and multi-dimensional labelling tasks remains relatively underexplored. This study focuses on annotation for the…
As Large Language Model (LLM) capabilities advance, the demand for high-quality annotation of exponentially increasing text corpora has outpaced human capacity, leading to the widespread adoption of LLMs in automatic evaluation and…
Reproducibility is a cornerstone of scientific validation and of the authority it confers on its results. Reproducibility in machine learning evaluations leads to greater trust, confidence, and value. However, the ground truth responses…
The traditional evaluation of information retrieval (IR) systems is generally very costly as it requires manual relevance annotation from human experts. Recent advancements in generative artificial intelligence -- specifically large…
Textual data annotation, the process of labeling or tagging text with relevant information, is typically costly, time-consuming, and labor-intensive. While large language models (LLMs) have demonstrated their potential as direct…
Human-annotated preference data play an important role in aligning large language models (LLMs). In this paper, we study two connected questions: how to monitor the quality of human preference annotators and how to incentivize them to…
The NLP community has long advocated for the construction of multi-annotator datasets to better capture the nuances of language interpretation, subjectivity, and ambiguity. This paper conducts a retrospective study to show how performance…