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The application of Artificial Intelligence, in particular Generative AI, has become more widespread among educational institutions. Opinions vary widely on whether integrating AI into classrooms is the way forward or if it is detrimental to…

Computers and Society · Computer Science 2025-10-06 Isaac Alpizar-Chacon , Hieke Keuning , Imke de Jong , Ioanna Lykourentzou , Susan Rings

We study the staggered introduction of a generative AI-based conversational assistant using data from 5,172 customer support agents. Access to AI assistance increases worker productivity, as measured by issues resolved per hour, by 15\% on…

General Economics · Economics 2024-11-07 Erik Brynjolfsson , Danielle Li , Lindsey Raymond

Generative artificial intelligence has the potential to both exacerbate and ameliorate existing socioeconomic inequalities. In this article, we provide a state-of-the-art interdisciplinary overview of the potential impacts of generative AI…

Machines have at times equalized physical strength by substituting for human effort, and at other times amplified these differences. Artificial intelligence (AI) may likewise narrow or widen disparities in cognitive ability. Recent evidence…

General Economics · Economics 2025-12-04 Maria Bigoni , Andrea Ichino , Aldo Rustichini , Giulio Zanella

Generative AI technologies have been deployed in many places, such as (multimodal) large language models and vision generative models. Their remarkable performance should be attributed to massive training data and emergent reasoning…

Machine Learning · Computer Science 2024-07-31 Zheyuan Liu , Guangyao Dou , Zhaoxuan Tan , Yijun Tian , Meng Jiang

Generative artificial intelligence (GenAI) is increasingly used in education, posing significant challenges for teachers adapting to these changes. GenAI offers unprecedented opportunities for accessibility, scalability and productivity in…

Computers and Society · Computer Science 2025-11-26 Mutlu Cukurova , Wannapon Suraworachet , Qi Zhou , Sahan Bulathwela

Cognitive augmentation is a cornerstone in advancing education, particularly through personalized learning. However, personalizing extensive textual materials, such as narratives and academic textbooks, remains challenging due to their…

Human-Computer Interaction · Computer Science 2025-03-11 Ryugo Morita , Ko Watanabe , Jinjia Zhou , Andreas Dengel , Shoya Ishimaru

The use of generative artificial intelligence (GenAI) in academia is a subjective and hotly debated topic. Currently, there are no agreed guidelines towards the usage of GenAI systems in higher education (HE) and, thus, it is still unclear…

Information Retrieval · Computer Science 2024-06-17 Bayode Ogunleye , Kudirat Ibilola Zakariyyah , Oluwaseun Ajao , Olakunle Olayinka , Hemlata Sharma

This study aimed to explore the experiences, perceptions, knowledge, concerns, and intentions of Gen Z students with Gen X and Gen Y teachers regarding the use of generative AI (GenAI) in higher education. A sample of students and teachers…

Computers and Society · Computer Science 2023-05-05 Cecilia Ka Yuk Chan , Katherine K. W. Lee

Generative artificial intelligence (GenAI) tools are increasingly present in higher education, yet their adoption has been largely student-driven, requiring instructors to respond to technologies already embedded in classroom practices.…

Computers and Society · Computer Science 2026-03-05 Akila de Silva , Isabel Hyo Jung Song , Hui Yang , Shah Rukh Humayoun

As artificial intelligence becomes increasingly integrated into digital learning environments, the personalization of learning content to reflect learners' individual career goals offers promising potential to enhance engagement and…

Artificial Intelligence · Computer Science 2025-08-07 Ronja Mehlan , Claudia Hess , Quintus Stierstorfer , Kristina Schaaff

The software development industry is amid another disruptive paradigm change - adopting the use of generative AI (GAI) assistants for programming. Whilst AI is already used in various areas of software engineering, GAI technologies, such as…

Software Engineering · Computer Science 2023-08-21 Christopher Bull , Ahmed Kharrufa

In recent years, the study of artificial intelligence (AI) has undergone a paradigm shift. This has been propelled by the groundbreaking capabilities of generative models both in supervised and unsupervised learning scenarios. Generative AI…

Machine Learning · Computer Science 2024-05-21 Sandeep Singh Sengar , Affan Bin Hasan , Sanjay Kumar , Fiona Carroll

The rapid advancement of artificial intelligence (AI) and the expanding integration of large language models (LLMs) have ignited a debate about their application in education. This study delves into university instructors' experiences and…

Artificial Intelligence · Computer Science 2024-03-26 Aashish Ghimire , James Prather , John Edwards

With software development increasingly reliant on innovative technologies, there is a growing interest in exploring the potential of generative AI tools to streamline processes and enhance productivity. In this scenario, this paper…

Software Engineering · Computer Science 2024-06-04 Mariana Coutinho , Lorena Marques , Anderson Santos , Marcio Dahia , Cesar Franca , Ronnie de Souza Santos

Artificial intelligence (AI) tools such as large language models (LLMs) are already altering student learning. Unlike previous technologies, LLMs can independently solve problems regardless of student understanding, yet are not always…

Theoretical Economics · Economics 2025-09-04 Eric Gao

As generative AI becomes increasingly integrated into higher education, its frequent errors and hallucinations, often seen as limitations, offer a unique pedagogical opportunity. By framing AI as a ``learning companion'' whose imperfect…

Computers and Society · Computer Science 2026-05-08 Hadi Hosseini

The use of generative AI in education is a controversial topic. Current technology offers the potential to create educational content from text, speech, to images based on simple input prompts. This can enhance productivity by summarizing…

Artificial Intelligence · Computer Science 2023-12-18 Joern Ploennigs , Markus Berger , Eva Carnein

The growing use of Generative AI (GenAI) conversational search tools has raised concerns about their effects on people's metacognitive engagement, critical thinking, and learning. As people increasingly rely on GenAI to perform tasks such…

Human-Computer Interaction · Computer Science 2026-03-19 Anjali Singh , Zhitong Guan , Soo Young Rieh

Generative AI offers significant opportunities for language learning. Tools like ChatGPT can provide informal second language practice through chats in written or voice forms, with the learner specifying through prompts conversational…

Computers and Society · Computer Science 2024-06-03 Robert Godwin-Jones
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