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Human social interactions depend on the ability to infer others' unspoken intentions, emotions, and beliefs-a cognitive skill grounded in the psychological concept of Theory of Mind (ToM). While large language models (LLMs) excel in…

Computation and Language · Computer Science 2025-10-15 Xuanming Zhang , Yuxuan Chen , Samuel Yeh , Sharon Li

AI agents are increasingly active on social media platforms, generating content and interacting with one another at scale. Yet the behavioral diversity of these agents remains poorly understood, and methods for characterizing distinct agent…

Human-Computer Interaction · Computer Science 2026-05-20 Danial Amin , Joni Salminen , Bernard J. Jansen

With the wide application of multimodal foundation models in intelligent agent systems, scenarios such as mobile device control, intelligent assistant interaction, and multimodal task execution are gradually relying on such large…

Artificial Intelligence · Computer Science 2025-07-02 Siyuan Liang , Tianmeng Fang , Zhe Liu , Aishan Liu , Yan Xiao , Jinyuan He , Ee-Chien Chang , Xiaochun Cao

The human-agent team, which is a problem in which humans and autonomous agents collaborate to achieve one task, is typical in human-AI collaboration. For effective collaboration, humans want to have an effective plan, but in realistic…

Artificial Intelligence · Computer Science 2021-09-02 Ryo Nakahashi , Seiji Yamada

Accurately predicting the intent of customer support requests is vital for efficient support systems, enabling agents to quickly understand messages and prioritize responses accordingly. While different approaches exist for intent…

Computation and Language · Computer Science 2023-09-19 Nichal Narotamo , David Aparicio , Tiago Mesquita , Mariana Almeida

Communication has been widely employed to enhance multi-agent collaboration. Previous research has typically assumed delay-free communication, a strong assumption that is challenging to meet in practice. However, real-world agents suffer…

Multiagent Systems · Computer Science 2025-01-10 Shoucheng Song , Youfang Lin , Sheng Han , Chang Yao , Hao Wu , Shuo Wang , Kai Lv

Agents based on Large Language Models (LLMs) have demonstrated strong capabilities across a wide range of tasks. However, deploying LLM-based agents in high-stakes domains comes with significant safety and ethical risks. Unethical behavior…

Computation and Language · Computer Science 2025-11-19 Baixiang Huang , Zhen Tan , Haoran Wang , Zijie Liu , Dawei Li , Ali Payani , Huan Liu , Tianlong Chen , Kai Shu

Social norm interventions are used promote prosocial behaviors by highlighting prevalent actions, but their effectiveness is often limited in heterogeneous populations where shared understandings of desirable behaviors are lacking. This…

Human-Computer Interaction · Computer Science 2026-02-10 Yibin Feng , Tianqi Song , Yugin Tan , Zicheng Zhu , Yi-Chieh Lee

Large Language Models (LLMs) have transformed the field of artificial intelligence by unlocking the era of generative applications. Built on top of generative AI capabilities, Agentic AI represents a major shift toward autonomous,…

Artificial Intelligence · Computer Science 2025-08-27 Karanbir Singh , Deepak Muppiri , William Ngu

A key challenge in non-cooperative multi-agent systems is that of developing efficient planning algorithms for intelligent agents to interact and perform effectively among boundedly rational, self-interested agents (e.g., humans). The…

Artificial Intelligence · Computer Science 2013-04-19 Trong Nghia Hoang , Kian Hsiang Low

Systems like Voice-command based conversational agents are characterized by a pre-defined set of skills or intents to perform user specified tasks. In the course of time, newer intents may emerge requiring retraining. However, the newer…

Computation and Language · Computer Science 2022-05-05 Ankan Mullick , Sukannya Purkayastha , Pawan Goyal , Niloy Ganguly

Natural language processing (NLP) has seen remarkable advancements with the development of large language models (LLMs). Despite these advancements, LLMs often produce socially biased outputs. Recent studies have mainly addressed this…

Computation and Language · Computer Science 2025-02-13 Zhenjie Xu , Wenqing Chen , Yi Tang , Xuanying Li , Cheng Hu , Zhixuan Chu , Kui Ren , Zibin Zheng , Zhichao Lu

Understanding the intent behind chat between customers and customer service agents has become a crucial problem nowadays due to an exponential increase in the use of the Internet by people from different cultures and educational…

Artificial Intelligence · Computer Science 2021-09-07 Bencheng Wei

Multi-agent systems exhibit complex behaviors that emanate from the interactions of multiple agents in a shared environment. In this work, we are interested in controlling one agent in a multi-agent system and successfully learn to interact…

Machine Learning · Computer Science 2020-01-30 Georgios Papoudakis , Stefano V. Albrecht

Intent detection is a crucial component of modern conversational systems, since accurately identifying user intent at the beginning of a conversation is essential for generating effective responses. Recent efforts have focused on studying…

Computation and Language · Computer Science 2025-09-09 Liang Zhang , Yuan Li , Shijie Zhang , Zheng Zhang , Xitong Li

In the human-bot symbiotic information ecosystem, social bots play key roles in spreading and correcting disinformation. Understanding their influence is essential for risk control and better governance. However, current studies often rely…

Social and Information Networks · Computer Science 2025-07-24 Boyu Qiao , Kun Li , Wei Zhou , Songlin Hu

Our ability to predict the behavior of complex agents turns on the attribution of goals. Probing for goal-directed behavior comes in two flavors: Behavioral and mechanistic. The former proposes that goal-directedness can be estimated…

Multiagent Systems · Computer Science 2025-08-20 Nina Rajcic , Anders Søgaard

As autonomous LLM-based agents increasingly populate social platforms, understanding the dynamics of AI-agent communities becomes essential for both communication research and platform governance. We present the first large-scale empirical…

Computation and Language · Computer Science 2026-03-20 Agam Goyal , Olivia Pal , Hari Sundaram , Eshwar Chandrasekharan , Koustuv Saha

Effective collaboration in multi-agent systems requires communicating goals and intentions between agents. Current agent frameworks often suffer from dependencies on single-agent execution and lack robust inter-module communication,…

Computation and Language · Computer Science 2024-07-18 Xihe Qiu , Haoyu Wang , Xiaoyu Tan , Chao Qu , Yujie Xiong , Yuan Cheng , Yinghui Xu , Wei Chu , Yuan Qi

Recommender systems take inputs from user history, use an internal ranking algorithm to generate results and possibly optimize this ranking based on feedback. However, often the recommender system is unaware of the actual intent of the user…

Information Retrieval · Computer Science 2017-11-30 Biswarup Bhattacharya , Iftikhar Burhanuddin , Abhilasha Sancheti , Kushal Satya